Business Details
25 Years
experience
Expert Computer Repair Services in Ryde
Established in 2001, Wightbyte Computers has built a reputation for delivering professional and reliable computer repair services across the Isle of Wight. Our founders, Ian Luff and Graham Tutton, prioritised customer care and technical excellence, values that continue to drive our operations. With over 2,000 satisfied customers, we specialise in mobile PC and Apple Mac repairs, virus removal, hardware upgrades, and remote support. Our purpose-built workshop ensures efficient on-site and in-house repairs, while our commitment to plain-language communication avoids unnecessary technical jargon.Acquired by PC Consultants in 2023, we maintain our focus on fair pricing, transparency, and high service standards. Our teams expertise spans hardware diagnostics, software troubleshooting, and smart home integration, supported by a 12-month on-site warranty for custom-built PCs. We prioritise customer convenience through same-day repairs, secure data handling, and lifetime phone support, ensuring clients receive tailored solutions without hidden fees.
Services
Computer Repair
Virus Removal
Apple Mac Repairs
Remote Support
PC Upgrades
Smart Home Setup
Data Recovery
Network Troubleshooting
Custom PC Builds
Hardware Diagnostics
Details
- Year established: 2001
Highlights and features
- We offer over 20 years of experience in computer repair and IT support.
- Our remote support service resolves issues without requiring on-site visits.
- Custom-built PCs use quality components with a 12-month on-site warranty.
- We provide transparent pricing with no hidden fees or technical jargon.
- Our team delivers same-day repairs and lifetime phone support.
What people say
Swift response
Technical expertise
Honest advice
Same-day repairs
Patient support
Services
Computer Repair
We diagnose and repair hardware and software issues for Windows PCs and Apple Macs, including broken screens, faulty hard drives, and startup problems. Our engineers provide on-site and workshop repairs, ensuring minimal downtime. Clients benefit from same-day service and a 12-month warranty on parts and labour.
Virus Removal
Our specialists eliminate viruses, spyware, and ransomware from infected devices, restoring system performance and securing data. We employ industry-leading tools to clean residual infections and prevent future threats. Customers receive guidance on maintaining cybersecurity best practices post-removal.
Apple Mac Repairs
We offer dedicated Apple Mac repairs for iMacs, MacBooks, and peripherals, including screen replacements and logic board repairs. Our team uses genuine parts and provides cost-effective solutions compared to official Apple stores. Remote support is available for software-related issues.
Remote Support
Our remote assistance service resolves software problems without requiring an engineer visit. Using secure connections, we troubleshoot issues like slow performance, internet problems, and program errors. This service is available for both Windows and macOS platforms.
PC Upgrades
We upgrade PCs with SSDs, additional RAM, and modern components to enhance performance. Our custom-built systems use quality parts tailored to client needs, with data migration and setup included. Upgrades extend device lifespan while improving speed and reliability.
People
Ian Luff
Co-Founder
Co-founded Wightbyte Computers in 2001, bringing over two decades of IT expertise. Known for technical proficiency and customer-focused service, he transitioned the business to PC Consultants while ensuring continuity for clients.
Graham Tutton
Co-Founder
Co-founder with Ian Luff, Graham established Wightbyte Computers' reputation for reliability. He prioritised clear communication and fair pricing, values maintained after the acquisition by PC Consultants in 2023.
Questions
What areas do Wightbyte Computers cover?
We serve the entire Isle of Wight, including Ryde, Newport, Cowes, and Ventnor, with both on-site and remote support options.
Do you repair Apple Mac devices?
Yes, we specialise in Apple Mac repairs for hardware issues, software problems, and data transfer between devices.
Can you upgrade my existing PC?
We offer component upgrades including SSDs, RAM, and graphics cards to improve performance without replacing your entire system.
What payment methods do you accept?
We accept major credit/debit cards and bank transfers for all our repair and upgrade services.
Do you offer warranties on repairs?
All repairs include a 12-month warranty, with on-site support for hardware replacements and custom-built PCs.
How quickly can you fix my computer?
Most issues are resolved the same day, with remote support often providing immediate solutions for software problems.
Reviews (7)
Renee Rhoades
Jun 12, 2022
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I had excellent, quick service for my laptop with a broken harddrive. As a business owner who offers virtual services I need my computer so I was a bit stressed when it started to show signs of failure! Ian was a huge help in getting my computer fixed and back up running in hours. Thank you!
Paul Mitchell
Apr 15, 2022
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Dropped my PC off to Wightbyte Friday lunchtime for new hard drive and windows upgrade, it was worked on over the weekend with regular updates from Ian. Returned Monday Morning by Graham and all up and back running again within a few minutes. Great service would highly recommend
Kathy Springate
Mar 13, 2022
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Brilliant company. Laptop picked up and delivered back at my convenience and to my work schedule at relatively short notice. Fantastic service. Thank you so much
Anne Glentworth
Feb 19, 2022
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Ian was a great help both over the telephone and in fixing my laptop software issue. Fast response and turnaround and great value for money. Good to know I now have my own IT support.
Michael Green
Dec 21, 2021
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Absolutely first rate service, helpful friendly and clearly extremely knowledgeable. The go to service now for all our computing needs.
Suey Ford
Dec 13, 2021
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Really pleased with a fix to my laptop. Quickly sorted and working better than new! Would really recommend.
Roger Williams
Nov 17, 2021
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When it comes down to resolving problems with my computers, swiftly and professionally, then I always turn to Wightbyte. Ian has been able to help out at short notice again recently, following several days of struggling with the system at home. Excellent service, thank you.
