Business Details
22 Years
experience
Emergency
services
Your Trusted Partner for IT Solutions
Established in 2004, Cyan Solutions has evolved from humble beginnings into a trusted managed IT services provider serving businesses, charities, and non-profits across the UK. Our team of experts specialises in delivering comprehensive IT solutions that combine cutting-edge technology with proactive management. We pride ourselves on our ability to transform complex IT challenges into opportunities for growth, ensuring our clients benefit from secure, reliable, and future-ready technology infrastructure. With over 150 years of combined industry experience, we maintain globally recognised accreditations in IT Service Management and Information Security, demonstrating our commitment to excellence.Our approach focuses on building long-term partnerships through transparent budgeting, seamless transitions, and continuous innovation that aligns with evolving business needs. The positive feedback from our 200+ clients across diverse sectors confirms our position as a market leader in delivering impactful IT solutions.
Services
IT Support
Cyber Security
Cloud Services
Communications
Projects & Consultancy
Details
- Year established: 2004
Highlights and features
- 200+ businesses trust our proven IT expertise across diverse sectors
- ISO 27001 certified for information security management systems
- 24/7 support with guaranteed response times and first-time resolutions
- Expert team with PRINCE2 certified project managers and security specialists
- Transparent budgeting with 28-day seamless transition guarantee
Associations and certifications
- Cyber Essentials Plus
- ISO 27001
- ISO 9001
What people say
Peace of mind
Friendly, knowledgeable
Quick to act
Security experts
Compliant with Cyber Essentials
Services
IT Support
Our fully managed IT support services provide comprehensive coverage for all your technology needs. With proactive monitoring and rapid response times, we ensure your systems remain operational and secure. Our team handles everything from hardware maintenance to software updates, allowing your business to focus on core operations while we maintain your IT infrastructure.
Cyber Security
Advanced cyber security solutions protect your organisation from evolving threats through AI-powered threat detection and multi-layered defences. We implement robust security protocols including email protection, infrastructure monitoring, and compliance management. Our Cyber Essentials Plus certification ensures your data remains secure while meeting regulatory requirements across various industry sectors.
Cloud Services
Fully managed Microsoft 365 and Azure cloud services deliver scalable solutions for modern businesses. We handle cloud migration, configuration, and ongoing management to ensure seamless collaboration and data accessibility. Our services include security implementation, cost optimisation, and backup solutions that adapt to your organisation's growth and changing requirements.
Communications
Integrated communications solutions combine cloud-based phone systems with Microsoft Teams for seamless connectivity. We provide secure data networks, mobile integration, and unified messaging platforms that support remote working. Our partnerships with major UK providers ensure reliable connectivity tailored to your bandwidth needs and business continuity requirements.
Projects & Consultancy
Expert project management and strategic IT consultancy services help organisations implement technology transformations. We offer PRINCE2-certified project management, cyber security audits, and infrastructure optimisation. Our consultants provide tailored solutions for cloud migration, system upgrades, and business continuity planning while maintaining strict adherence to timelines and budgets.
People
Simon Bond
Managing Director
Founder of Cyan Solutions with over 20 years' experience in IT services. Leads strategic direction while maintaining focus on customer satisfaction and technical excellence. Champion of ethical business practices and sustainable technology solutions.
Alex Best
Project Engineer
Certified project engineer specialising in IT infrastructure implementation. Brings technical expertise to complex system integrations and migration projects. Committed to delivering solutions that align with business objectives and technical requirements.
Amy Harvey
Finance Co-ordinator
Manages financial operations with focus on transparent budgeting and cost-effective IT solutions. Ensures financial processes support the company's commitment to ethical business practices and customer value.
Andy Newcombe
Customer Success Manager
Dedicated to ensuring client satisfaction through proactive support and relationship management. Translates technical capabilities into business benefits while maintaining focus on long-term customer success.
Glyn Cheesman
IT Security and Operations Director
Cyber security expert leading information security initiatives. Oversees operations to maintain ISO 27001 compliance and Cyber Essentials Plus certification. Develops security strategies that protect client data while enabling business growth.
Questions
What happens during the initial discovery call?
We discuss your IT needs, business goals, and current challenges in an engaging, jargon-free conversation. This helps us understand your requirements and explain how our solutions can address them.
Do you offer face-to-face meetings?
Yes, we arrange in-person meetings after the discovery call to better understand your organisation and tailor solutions to your specific needs and environment.
Will you need access to our systems during initial discussions?
No, system access isn't required during early meetings. We focus on understanding your needs first, with technical audits conducted later in the process.
How long does the onboarding process take?
We guarantee full onboarding within 28 days, supported by our CYAN Easy Switch Promise with a 180-day satisfaction guarantee for complete peace of mind.
What size organisations do you support?
We specialise in supporting SMEs, charities, and non-profits with 20-200 staff, but can scale services to accommodate organisations of different sizes based on specific needs.
Do you provide cyber security training?
Yes, we offer an online training portal to educate employees on recognising and avoiding cyber threats, including phishing email awareness and security best practices.
Reviews (1)
Penelope Ayres
Dec 05, 2019
Report
Welcoming office environment, and friendly and knowledgeable staff. Great service and always responsive to any queries
