Business Details
40 Years
experience
Emergency
services
Trusted IT Support Services in Letchworth
Established in 1986, Oakwood Business Systems has built a reputation as a trusted provider of comprehensive IT solutions across Hertfordshire, Cambridgeshire, and southern England. Our expertise spans computer support, hardware supply, cloud migration, and cybersecurity consulting, delivered by Microsoft-certified professionals with Intel Technology Gold Partner and HP Business Partner accreditations. We specialise in tailored IT support packages combining onsite and remote assistance, ensuring businesses maintain operational continuity through proactive system monitoring and rapid response protocols.With over three decades of experience supporting DEC VMS systems transitioning to modern Intel-based and Microsoft cloud environments, we combine technical excellence with localised service delivery. Our commitment to quality is evidenced by policy frameworks covering environmental responsibility, staff training, and service excellence, while maintaining UK-based operations to guarantee direct access to technical experts without offshore call centres.
Services
IT Support
Cloud Services
Cybersecurity
Hardware Supply
Network Installation
Details
- Year established: 1986
Highlights and features
- 20+ years providing IT solutions across southern England
- Microsoft-certified support staff with specialist cloud migration expertise
- Tailored support packages with guaranteed 4-hour response times
- UK-based operations with no offshore call centre routing
- Accredited Intel and HP technology partnerships for hardware solutions
Associations and certifications
- Microsoft Cloud Solution Partners
- Intel Technology Gold Partner
- HP Business Partners
Services
IT Support
Comprehensive IT support packages combining onsite and remote assistance for businesses. Services include system monitoring, software updates, hardware maintenance, and emergency repairs. Our Microsoft-certified engineers provide rapid response within agreed SLAs to minimise business disruption.
Cloud Services
Microsoft Office 365 migration and management services with email hosting, collaboration tools, and cloud storage solutions. We implement secure cloud environments with data protection measures and ongoing technical support for business continuity.
Cybersecurity
Cybersecurity consulting services covering threat protection, malware prevention, and data loss prevention strategies. We implement secure network infrastructures with encryption protocols and regular system audits to protect business assets.
Hardware Supply
Supply of bespoke PC and server hardware including Intel NUC systems and HP desktops/laptops. We offer hardware configuration services with compatibility testing and installation support for business IT environments.
Network Installation
Wireless network design and installation services with infrastructure planning. Our specialists implement secure WiFi networks with performance optimisation and ongoing maintenance to ensure reliable connectivity across business premises.
Questions
What IT services do you offer?
We provide comprehensive IT support, cloud migration, cybersecurity consulting, hardware supply, and network infrastructure services tailored to business needs.
Do you support Office 365 migrations?
Yes, as Microsoft Cloud Solution Partners we specialise in Office 365 migration, implementation, and ongoing support services.
What areas do you cover?
We serve businesses across Hertfordshire, Cambridgeshire, and southern England including Letchworth, Cambridge, and Stevenage.
Are your engineers certified?
Our team includes Microsoft-certified professionals with Intel Technology Gold Partner and HP Business Partner accreditations.
What support hours do you offer?
Standard support is 9am-5:30pm Mon-Fri with emergency services available through support agreements.
Reviews (4)
Sarah Hillman
Jun 17, 2023
Report
Oliver and his team have looked after IT issues for me for some years and have always been excellent. This time I was having trouble getting my new, upgraded Samsung phone to work my Outlook email. Oliver operated my PC remotely and patiently took me through the steps to get the email working on the new phone, as these werent as simple as they made out! If youre a small business owner its worth getting Olivers company to handle your IT issues, and saving your own time to grow your business.
J. D.
Feb 23, 2020
Report
Nick and Oliver have been brilliant at quickly responding to any queries we have. We are very pleased with the service they provide and would recommend them to anyone looking for tech support or to purchase equipment.
Sarah Green
May 26, 2019
Report
I highly recommend Oakwood Business Systems LTD these guys are amazing! They provide us with a complete computer support for the last 2 years! Oliver and his staff are great! They take the time to listen and really understand your IT issue, are honest and upfront about options and cost of repair, and communicate their progress every step of the way. They're easy to reach, easy to talk to and very polite professional guys. I am very please with the service they continue to provide us.
Ashton Roofing
Apr 07, 2019
Report
Fast reliable service, both on site and remotely. Always happy to help and answer any questions, no question is too silly.
