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27 Years
experience
Emergency
services
Trusted IT Support Services in Hertfordshire
Established in 1999, Cheeky Munkey is a trusted managed IT support provider based in St Albans, Hertfordshire. Our team of 30 dedicated professionals delivers enterprise-level services tailored to the unique needs of businesses across the UK. With over 25 years of experience, we specialise in end-to-end IT solutions, including cybersecurity, cloud infrastructure, and 24/7 remote support. Our approach prioritises proactive maintenance to minimise downtime, ensuring seamless operations for clients ranging from SMEs to educational institutions. We combine technical expertise with a client-centric ethos, offering customised plans that align with business objectives.

Our cybersecurity capabilities include penetration testing, compliance services, and staff training to mitigate evolving threats. By maintaining in-house expertise and avoiding outsourced services, we guarantee consistent quality and accountability. Our SLAs ensure rapid response times, with emergency support available within one hour during office hours. As a Microsoft 365 and Azure specialist, we help businesses future-proof their technology infrastructure. Our commitment to transparency and ethical practices has earned us a 5.0 Google rating from 28 reviews, reflecting our dedication to client satisfaction.
Services
IT Support Cybersecurity Cloud Solutions Data Backup Network Security Penetration Testing IT Consultancy Server Management Cyber Essentials Digital Transformation
Details
  • Year established: 1999
Highlights and features
  • 25+ years of managed IT support experience
  • 24/7 remote and emergency technical assistance
  • Proactive cybersecurity measures and compliance services
  • Customised solutions for SMEs and enterprises
  • In-house team with Microsoft 365/Azure expertise
What people say
Excellent service Highly recommend Proactive solutions Expert team Business continuity focus
Website
Services
Managed IT Support
Our managed IT support ensures continuous system monitoring and rapid issue resolution. Covering servers, networks, and devices, we implement preventive measures to reduce downtime by up to 70%. Businesses benefit from 24/7 availability and SLA-guaranteed response times.
Cybersecurity Services
Comprehensive security solutions include penetration testing, email protection, and compliance audits. We deploy advanced threat detection systems and provide staff training to mitigate cyber risks across Microsoft 365 and Azure environments.
Cloud Solutions
Specialising in Microsoft Azure and Google Workspace integration, our cloud services enhance scalability and data accessibility. We ensure secure migration with minimal disruption while maintaining compliance with industry standards.
Data Backup
Implementing automated backup systems with multiple redundancy layers, we guarantee business continuity during outages. Our solutions include real-time data replication and rapid restoration processes for critical operations.
IT Consultancy
We assess existing infrastructure to develop tailored digital transformation plans. Our consultants provide expert guidance on system optimisation, cost reduction, and future-proofing technology investments.
Questions
What IT services do you specialise in?
We specialise in managed IT support, cybersecurity, cloud solutions, data backup, and Microsoft 365/Azure integration for businesses across the UK.
Do you offer 24/7 emergency support?
Yes, our 24/7 helpdesk provides emergency response within 1 hour during office hours and guaranteed SLA times for all service levels.
How do you handle cybersecurity threats?
We implement multi-layered security including firewalls, encryption, penetration testing, and staff training to protect against evolving cyber threats.
Are services customised to business size?
Yes, we tailor solutions for SMEs with 20+ employees up to large enterprises, adjusting scope and support levels to specific requirements.
What locations do you cover?
We serve businesses nationwide from our Hertfordshire base, with particular focus on London, Birmingham, Manchester, and Sheffield.
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Reviews (9)
Curtis Kinsley-Smith
Mar 01, 2020 Report
I just want to say a big thank you to Cheeky Munky - who truly excelled in their customer service and IT skills. I appreciate all the work they put in over the years and our services or support would not have run so smoothly without them. They will absolutely be missed.
Gary McEvoy
Nov 23, 2019 Report
Been working with Cheeky Munkey for the past few years. Simple IT Solutions or Complex Project, always superb.
Don Byrne
Nov 12, 2019 Report
As a Consultant to the Recruitment Sector it's paramount that I can recommend the best in class. Cheeky Munkey deliver a great IT Support experience to my customers backed up by a superb Technology Team. Highly recommended.
Curtis Kinsley-Smith
Jul 17, 2019 Report
I just want to say a big thank you to Cheeky Munky who truly excelled in their customer service and IT skills. I appreciate all the work they put in over the years and our services or support would not have run so smoothly without them. They will absolutely be missed.
Liam Hopper
Jul 08, 2019 Report
We have been a partner for 3-4 years, the most complicated of huge server re-vamps, installs are made seamless by the cheeky. Over the last 4 years they have grown to be a solid partner and when we were hit by huge encrypto-lockers they pulled us out of the mud, they implemented new server back-ups and data recovery to protect us. I have the upmost time and respect for these engineers and the team. Although I still like to be difficult.
Fiona Edwards
Jun 15, 2018 Report
We're more than happy that our systems are safe in Cheeky Munkey's hands - outsourcing our IT has enabled us to focus on developing our business. All CM staff are very helpful and easy to deal with and it's good to know we have quality support in place.
Brad Chuck
May 08, 2018 Report
I used the guys at Cheeky Munkey to help with IT support on a number of tech projects a few months back - excellent service and incredible customer relations - highly recommend for a personal one 2 one service
Brad Chuck
Report
I used the guys at Cheeky Munkey to help with IT support on a number of tech projects a few months back - excellent service and incredible customer relations - highly recommend for a personal one 2 one service
Fiona Edwards
Report
We're more than happy that our systems are safe in Cheeky Munkey's hands - outsourcing our IT has enabled us to focus on developing our business. All CM staff are very helpful and easy to deal with and it's good to know we have quality support in place.