Business Details
Emergency
services
Your Trusted IT Repair Partner in Bishops Stortford
Established to provide comprehensive IT support and computer repair solutions, AA Computer Zone serves residential and business clients across Bishops Stortford and surrounding areas. Our team specialises in repairing laptops, desktops, Apple devices, and mobile technology, offering both on-site and in-house services. With expertise spanning hardware repairs, data recovery, operating system installations, and network setup, we prioritise fixed pricing, 6-month warranties, and no upfront payments. Our service model combines technical proficiency with customer convenience, including home visits within a 15-20 mile radius and remote IT support nationwide. We maintain transparency through clear pricing structures and certified repair processes while serving diverse communities including Hertfordshire, Essex, and adjacent regions. Our commitment to quality is demonstrated through rigorous technician training, use of premium replacement parts, and adherence to industry best practices in data security and device diagnostics.
Services
Laptop Repairs
Data Recovery
IT Support
Screen Replacement
Virus Removal
Hardware Upgrades
Network Setup
Mobile Repairs
Remote Support
Insurance Reports
Highlights and features
- We offer on-site repairs within 15-20 miles of Bishops Stortford
- All repairs include a 6-month warranty as standard
- Fixed pricing with no hidden charges or hourly rates
- Emergency repair service available through urgent contact channels
- Serving 12+ local communities including Harlow and Stansted
What people say
Excellent service
Quick turnaround
Competitive pricing
Knowledgeable staff
Reliable repairs
Services
Laptop Repairs
Comprehensive laptop repair service covering hardware failures, screen damage, and performance issues. Our engineers handle all brands including Apple, Dell, and HP with precision component replacement. Customers benefit from fixed pricing, same-day diagnostics, and a 6-month warranty on all repairs.
Data Recovery
Specialist data recovery solutions for failed storage devices. We retrieve information from damaged hard drives, SSDs, and memory cards using advanced tools. Our process includes secure data transfer to new storage media with strict confidentiality protocols throughout.
Screen Replacement
Professional screen replacement for laptops and mobile devices. We use high-quality replacement panels to restore display functionality. The service includes calibration checks and housing integrity verification to prevent future issues from improper fitting.
Virus Removal
Thorough malware and virus removal service with system integrity restoration. Our technicians perform deep scans, eliminate malicious software, and implement protective measures. The process includes security updates and user education on safe browsing practices.
Remote Support
Remote technical assistance available nationwide. Our certified engineers resolve software issues, configure settings, and optimise system performance through secure remote connections. This service minimises downtime with immediate access to expert troubleshooting.
Questions
Do you repair Apple devices?
Yes, we specialise in MacBook, iMac, iPad, and iPhone repairs including screen replacements and liquid damage recovery.
What areas do you cover?
We provide on-site repairs within 15-20 miles of Bishops Stortford, covering 12+ local communities in Hertfordshire and Essex.
Is there a warranty on repairs?
All repairs include a 6-month warranty covering both parts and labour for your peace of mind.
Can you help with data recovery?
Yes, we offer specialist data recovery services for failed storage devices using professional-grade equipment and cleanroom facilities.
Do you offer emergency repairs?
Urgent repair requests are prioritised with direct contact options available through our website and social media channels.
What payment methods do you accept?
We accept cash, card payments, and bank transfers with no upfront payments required before service completion.
Videos
Reviews (37)
Katrina Levy
Apr 07, 2022
Report
Seem to always be available, they work extremely hard. Unfortunately couldn't fix my computer but were able to retrieve all our data which was a godsend as it turned out the back up hadn't been syncing.
Peter Sampson
Mar 07, 2022
Report
Great service, very efficient and polite. Replaced the hard disc on my PC without any fuss. The new SSD disc started up straight away without fault and much faster. I didn't have to do a thing. I certainly would recommend Aa and Syd the engineer. First class.
Alan Soloman
Dec 23, 2021
Report
Sid at AA computer Zone is a true gentleman and professional. I had an issue with my laptop a couple of days ago, hence called Sid early evening. Not only did he take my call out of work hours, but also gave free advice on the issue and fix. As it was free I've made a donation to a charity as a thanks for his support. Anyone reading this who has not used this great group, don't look elsewhere these are the team you need. AACZ are a credit to an industry that supports our way of life. Many thanks.
Alan Soloman
Dec 21, 2021
Report
Sid at AA computer Zone is a true gentleman and professional. I had an issue with my laptop a couple of days ago, hence called Sid early evening. Not only did he take my call out of work hours, but also gave free advice on the issue and fix. As it was free I've made a donation to a charity as a thanks for his support. Anyone reading this who has not used this great group, don't look elsewhere these are the team you need. AACZ are a credit to an industry that supports our way of life.
Suzanne Williams
Nov 14, 2021
Report
Good prompt service, Sid from AA Computer Zone upgraded our windows vista laptop to windows 10 with a digital SSD drive and now the laptop is all repaired and working perfectly. Would highly recommend.
David A.
Sep 06, 2021
Report
AA Computer Zone was superb and we would certainly use them again in future. The service was excellent throughout - great advice, diligent expertise and helpful. Would highly recommend
Anna Heron
Aug 27, 2021
Report
Great service! Sid responded immediately to my call and a laptop related issue was addressed within a day. Thank you.
Jonathan Grose
Jul 17, 2021
Report
Friendly and professional service, Sid identified the faulty PC component and speedily replaced the part along with a full clean and service. Would definitely recommed!
Denise C.
Jul 12, 2021
Report
Sid was really helpful and restored everything on our laptop. He kept us updated with progress (he took the laptop away) regularly and also gave us useful advice when he returned it. Highly recommend and would definitely use again.
Louise Miller
Jul 05, 2021
Report
AA Computer Zone were amazing from start to finish when I had a late night laptop emergency while preparing for an exam the following day. My cursor decided to give up the ghost just hours before and Sid was very quick and professional providing me with a solution to get me through until the issue could be fixed properly. Very grateful to Sid for keeping me keep calm during a very stressful evening. Will definitely be using his services again.
Maxine Nelson
Jun 22, 2021
Report
Makes the time to help you and extremely profession. Excellent communication skills and good quality.
Steve Goggin
Jun 10, 2021
Report
Outstanding Service! I called Sid from AA Computer Zone to repair my laptop which had a damaged screen and laptop in itself was running extremely slow, barely running at all! I delivered the laptop to Sid and was returned in no time in a much better condition than it was when I first bought the laptop. A new screen, RAM and SSD Drive. Sid explained everything to me as to what he would do, how and kept me updated when necessary.
Believe me, the guy knows his stuff! I will NEVER go to anyone else for electronic and gadget repairs, the guy is so reliable, professional. I could go on forever. I'm so pleased with the work he's done and I've even recommended his service to family and friends. Thanks again Sid!
Believe me, the guy knows his stuff! I will NEVER go to anyone else for electronic and gadget repairs, the guy is so reliable, professional. I could go on forever. I'm so pleased with the work he's done and I've even recommended his service to family and friends. Thanks again Sid!
Balinder Kaur
Jun 04, 2021
Report
Sid has been a life saver, my MacBook Pro just stopped turning on all of a sudden and I rely on it as I'm self employed. I wasn't planning on buying a new laptop, and this one wasn't even that old. I gave AA computer zone a call and luckily he was able to sort it out, he kept me up informed with what the issue was and repair process, and managed to sort it out in day. I'm so relieved and happy I found this company.
Bradley C.
Apr 04, 2021
Report
Fixed and rewired an RCA in not time at all in my Pioneer PLX 500 Turntable. Was quoted 85 an hour from one company just too look at where the fault was. Sid had me up and spinning again in no time at all and for a fraction of the price. Will defo be going back for all my DJ / hardware repairs. Highly recommend!
Cynthia R.
Mar 31, 2021
Report
I am very happy with the service! Sid was friendly and professional. My laptop was badly smashed , I wants sure Id its fixable. But Sid fixed it in 3 days and came back as new. Very good! Recommend to anyone
Shelly L.
Mar 29, 2021
Report
I contacted Sid for a smashed iphone screen as his services were recommended by a friend and I was not disappointed. He was extremely helpful and friendly. The service was very fast and communication is brilliant. The iphone part was ordered and was fixed the same day I dropped it off. A professional service that I would highly recommend and also supporting local businesses. Customer Service is excellent. Thank you AA Computer Zone, I will be recommending you.
Geoff Bagnall
Mar 25, 2021
Report
Sid was a great communicator keeping me informed at all times. He managed my expectations and made it clear that the recovery of my data may not be possible as my hard drive was in a bad way. Against all the odds, however, he managed to recover everything. I would definitely recommend him to others.
Karen Parkes
Feb 24, 2021
Report
I cannot recommend AA Computer Zone highly enough. When my HP hybrid tablet/laptop hard drive suddenly died, AA Computer Zone responded quickly to my query & collected it for repair. Even though it needed an unusual hard drive which had to be ordered in, the repair was done quickly and I was kept fully informed of the repair at all stages. My laptop now runs faster than it ever did! All in all, a very professional service and I will definitely be using them for any future computer issues.
Ray Campsie
Jan 29, 2021
Report
Sid is now my 'goto' man for laptop repair and maintenance. He gave a prompt reply to my request for assistance, collected the machine within an hour, called me to advise on problem and suggest action, which once agreed led to fast repair and returned laptop. All this with courteous manner AND in non technical language which helped my understanding AND at a very reasonable cost. Many thanks Sid. Ray Campsie
Andy Gibson
Jan 22, 2021
Report
Second time with Sid. Responsive, courteous, knowledgeable, professional and quick. What's not to like? First time. My relatively new laptop suddenly stopped working. Having tried and failed to fix it myself I call Sid. He was remarkably persistent in diagnosing the problem and 2 days later it was dropped back to my house as good as new. Great service and a great price.
Gemma M.
Dec 06, 2020
Report
Highly recommend Sid, he did a great job repairing my iPad Air screen including the home button! Looks brand new again and works great! Super quick and helpful service
Dan M.
Dec 05, 2020
Report
The communication from the start was seamless. All was very prompt. I only had a tiny idea of what I wanted or needed and Sid was helpful and re affirming, filling in my knowledge gaps. My computer was updated and turned around very efficiently and economically. I am very satisfied and we return as a customer. Oh, and to add - totally covid guideline compliant as well. Thank you
Mark Rodgers
Dec 04, 2020
Report
I have used AA Computer Zone twice and been very happy with the service and attention paid to the repairs and updates provided. I was kept informed throughout, and treated on both occasions as an important customer. With sensible and economical advice provided I highly recommend this local business.
Gabbie C.
Dec 02, 2020
Report
Perfect service from explanation of problem, drop off to pick up of laptop. Had my laptop sorted and back within 24 hours! Great communication
So friendly and approachable.
A*** service
Highly recommended
Thanks Sid
So friendly and approachable.
A*** service
Highly recommended
Thanks Sid
Talissa Fernando-Clark
Nov 14, 2020
Report
Extremely helpful and professional service. Went above and beyond to help me with what I needed and gave me lots of very beneficial advice.I will be coming back for further repairs soon.
Paul Tuley
Nov 11, 2020
Report
Sid is a really nice guy and very helpful - got my computer working again with new hard drive. Would certainly recommend
Robert Williams
Oct 10, 2020
Report
Really great service for my iPad screen repair.
Sid was very prompt and did everything he said he would on time with updates throughout. I would highly recommend
Sid was very prompt and did everything he said he would on time with updates throughout. I would highly recommend
Steven Pyne
Jul 07, 2020
Report
Great service from AA Computer Zone! Couldnt be more helpful and professional, would highly recommend if you need a repair or advice!
Emma King
Jun 08, 2020
Report
My request was responded to very quickly, and Sid was able to collect my laptop within an hour of my call. He ordered the screen for my laptop the same day and I had it all back within 4 days, even with the bank holiday weekend. 10/10 would recommend
Andy Yearsley
Absolutely brilliant service - 2 laptops fixed in 4 days, both with new hard drives and O/S, and data recovered brilliantly from a defunct drive. Very friendly and efficient service from Sid, we were kept abreast of progress from collection onwards.
Karen Graves
Sid, thank you so much for your excellent work fixing our gaming PC. You went over and above. Like many others have said before, a life saver..! Would recommend you to anyone & glad we have found a reliable and competent PC technician at last!
Charlotte Shyllon
I contacted Sid when my laptop suddenly died. He was friendly and went out of his way to be helpful as quickly as possible. He turned up when he said he would and set about repairing my laptop efficiently, telling me what he was doing at every stage, and being realistic about the potential of a fix using different options. Needless to say, he brought my laptop back from the abyss - much to my joy and relief! He also gave sound advice on how to avoid a similar recurrence. I have kept AACZ's contact details to hand and have no hesitation in recommending their services.
Lisa Wright
After spilling a drink on my laptop I was convinced I'd have to buy a new one. I called and discussed the problem over the phone and was delighted to hear Sid could fix it for me! Within 48 hours he collected, repaired and returned my laptop to me... genuinely cannot recommend this company enough! Thank you Sid for you're help!
John Cole
Sid has fixed two of my laptop's now and saved me a lot of money if I had found he's company earlier I wouldn't have bought a new laptop... he collected both the laptops and return them within a couple of days phoning me with different options as well excellent service and can't recommend him enough...
Sheila Coovrey
I found AAComputer Zone Amazing, I've had a problem with my laptop for awhile so called them, Sid came and picked up my laptop and it's working just like when it was new. Thank you Sid for a great job at a great price,
Will tell all my friends and relatives.
Will tell all my friends and relatives.
Louise Littleton
After my computer crashed on Friday with 2.5 years of hard work on there, Sid saved the day and had me back up and running before the new working week begins. So grateful. The service was fast, helpful and very professional and wouldn't hesitate to use him again and recommended him highly!! Thank you Sid!!
Becky Preen
Sid is my hero. Yesterday I tripped over the dog and stepped on my laptop screen. ( I know Klutz of the century- dog's fine BTW) Sid visited me at my place of work that very evening and replaced the screen in less time that I had waited in line at a well know high street retailer, who wanted to send it off somewhere before even telling me how much it might cost. Onsite service was very important to me and I was thrilled not to have to let my laptop go to a faceless service centre. Sid you are my hero ( Did I say that already??) Its nice to know you do mobile phone stuff too. Fast, professional, excellent service. Very, very highly recommended.