Business Details
26 Years
experience
Expert IT Services in Letchworth
Established in 2000, System Restore UK has built a reputation as Hertfordshire's leading provider of IT solutions. Our expertise spans computer and laptop repairs, data recovery, hardware upgrades, and custom gaming PC builds. We combine technical proficiency with transparent pricing, serving both individual clients and corporate entities. With over two decades of experience, our team delivers reliable solutions for software issues, network problems, and system diagnostics. Our commitment to quality is reflected in our VAT-registered status and comprehensive service portfolio. We maintain a focus on customer satisfaction through competitive pricing and a wide range of services, from basic maintenance to complex system rebuilds. Our physical presence in Letchworth enables direct client support while serving surrounding areas including Stevenage and Hitchin.
Services
Computer Repair
Data Recovery
Hardware Replacement
Virus Removal
Gaming PC Builds
Software Servicing
Password Removal
Remote Assistance
System Diagnostics
Data Backup
Details
- Year established: 2000
Highlights and features
- We have over 20 years of experience in IT services
- Our team consists of certified experts with extensive experience
- We offer competitive pricing without compromising quality
- We provide a wide range of services from repairs to custom builds
- We are VAT registered and fully insured
Payment methods
- Cash, Debit cards, Credit cards, Mobile payments
What people say
Excellent service
Extremely good prices
Services
Computer Repair
We diagnose and fix hardware and software issues for desktops and laptops. Our technicians handle screen replacements, DC socket repairs, and component upgrades. With experience dating back to 2000, we ensure your devices operate at optimal performance levels while maintaining data integrity throughout the repair process.
Data Recovery
Our specialists recover lost data from damaged storage devices using advanced techniques. We handle accidental deletions, failed hard drives, and corrupted media. The service includes secure data transfer to new storage solutions while maintaining strict confidentiality protocols throughout the recovery process.
Gaming PC Builds
We create high-performance gaming systems tailored to individual requirements. Our Fusion Gaming Systems combine premium components with future-proof specifications. Each build undergoes rigorous testing to ensure stability and optimal performance for demanding modern games and applications.
Virus Removal
Our technicians eliminate viruses, malware, and other security threats from infected systems. The service includes complete system sanitization, security patch installation, and protective measure implementation. We ensure complete system functionality restoration while safeguarding against future infections through comprehensive security protocols.
System Diagnostics
We identify hardware and software issues through comprehensive system evaluations. Our diagnostic service covers power supply failures, graphics card problems, and operating system errors. Using specialized tools, we provide accurate fault identification and transparent repair recommendations to resolve technical difficulties efficiently.
Questions
What IT services do you offer?
We provide computer repairs, data recovery, hardware upgrades, virus removal, and custom gaming PC builds. Our services cover both domestic and business requirements across Hertfordshire.
Are you VAT registered?
Yes, we are a VAT registered business with number GB742657911, providing transparent pricing and official documentation for all our services.
Do you offer data recovery services?
Yes, we specialise in recovering lost data from damaged storage devices using professional recovery techniques while maintaining data security throughout the process.
Can you build custom gaming PCs?
We create custom gaming systems under our Fusion Gaming Systems brand, combining premium components with future-proof specifications tailored to individual gaming requirements.
What are your opening hours?
We operate Monday to Saturday with varying hours, offering in-store support from 9:00am to 5:30pm on most weekdays, with Wednesday closing earlier at 4:00pm.
Do you provide remote assistance?
Yes, we offer remote support services for software issues and system problems when an active internet connection is available at the client's location.
Reviews (31)
Jennifer Walker
Sep 13, 2023
Report
I have used Pierre's services at System Restore UK on a number of occasions now and every time he has been amazingly knowledgeable, helpful and friendly, sorted the problem quickly and got me up and running again in no time. His services are also very reasonably priced. I wouldn't hesitate in recommending his services. Thank you Pierre
John Davenport
Sep 06, 2023
Report
Pierre dealt with the replacement of my laptop perfectly, all data was transferred and the new machine was set up exactly how I wanted. Despite a delay with the courier Pierre communicated the progress throughout. All for a sensible price. I thoroughly recommend System Restore UK.
Joe Frazer-Bossom
Jun 19, 2022
Report
Spilt a lot of coffee on my laptop. Thought it was going to be a write-off as it completely stopped working about an hour later. System Restore UK managed to fix it and I picked it up the next day. Very friendly and knowledgeable. Will be using in the future if I have any issues.
Zak Scrafton
Jun 07, 2022
Report
So I went in there on the browse for an off chance of making my over crowded desk more user friendly. I was greeted politely and not only was I informed beforehand of my purchases but if they had a display they showed me it and let me get a feel. I added two photos ignore my screen wallpapers I'm a photographer and that's my art. As you can see I upgraded to a smaller (mechanical) keyboard. A more snug (hand fitting) mouse and a small desk matt. Decided to go with the same brand. (looks better) Then I enquired about monitors which weren't in store but I was given great advice on Monitors that would suit my needs and could be delivered in the store the next working day. So I brought one there and then. Will Definately go back. I wanna enquire about parts and cable management.
Neil K.
Apr 23, 2022
Report
Can not recommend Pierre's service enough. He resolved my sons computers issue, ready to pick up same day. Personable, so relatable. Great rate. Superb.
Frostyox
Dec 24, 2021
Report
Such amazing service from Pierre. This was our first Gaming PC purchase for our Son; honest advice, fantastic value, speedy availability and build, and plenty of post sale advice when we needed it. Thanks Pierre, we wish you well.
Dan Grocott
Dec 07, 2021
Report
Cannot recommend highly enough. Bought my son a gaming PC. Pierre listened to everything I said, everything he wanted and went above and beyond. Absolutely brilliant. We'll be back in the new year for a few more extras!
Ben Nye
Nov 18, 2021
Report
Buying a computer or components can be pretty intimidating these days, but coming to someone as knowledgeable and helpful as Pierre makes it so easy. He works to your budget, he sources high quality components (and doesn't overcharge for them) and builds a beautiful machine. I got a Gaming PC from him, built to specs to suit me, in less than a week, and I couldn't be happier. Thanks Pierre - I'll definitely be coming back!
Matthew King
Sep 24, 2021
Report
Ive joined the pc gaming scene now coming from Xbox and had these guys build me a lovely custom pc. The price was unmatchable anywhere else for the spec I got with all high end parts.And the service I received was amazing and fast.
Adam Rowe
Sep 15, 2021
Report
I have been meaning to write this review for 3 years now. I first visited Pierre in 2018 and he helped me build a beautiful i7 desktop, he helped me pick parts and was so knowledgeable on everything I needed and more. Not only was Pierre knowledgeable but he managed to source all the parts for very reasonable prices. 3 years later I went back to change my GPU and even with the massive hike in prices recently Pierre still offers an amazing price for the 30 series, he isn't trying to take advantage of the massive demand and it is just another reason he is the only person I will trust with my PC or its parts. Thank you for being an amazing man and support Pierre!
Alexandra Lightfoot
Aug 03, 2021
Report
Excellent service, very friendly, gave genuine & helpful advice, and goes above and beyond. Very trustworthy and will be my first choice for any and all computer help I should need in the future!
Daniel Simmons
Jun 23, 2021
Report
Just had a Gaming PC made, expectations were high but when I got a call 9 days early, I couldn't believe what was waiting for me. This pc looks like it come from a futuristic sci-fi movie, something from the International space station. The build come in under budget and I can't believe how it turned out. 5 stars isn't enough I'm so happy with this. I'll never go anywhere else. See you in 12 months for a service.
Aaron Fry
Jun 12, 2021
Report
Thank you to Pierre and his top customer service, which has saved me from potentially months of waiting to get a new card. I have been without a computer for two months as my 2080ti died. Pierre was able to source me a 3070 within approximately a week. Its lucky my brother lives in the area as I live in Plymouth. It may be far away for me but considering current times, it was worth the wait! Thank you sir!
Kate Marie
Apr 29, 2021
Report
Brilliant!!! Had so many problems getting a gaming pc that worked on the net. Went to System Restore, had a really good chat about what we wanted, got an amazing price, the whole thing was built within a week. So delighted with the whole process!! Would recommend completely 100%
David Tomlinson
Apr 11, 2021
Report
Amazing service. Brought system restore a gaming pc which needed some desperate TLC. This included cleaning the unit, fitting an AIO and replacing all the fans within the pc. Amazing service, free advice and to top it off I was given a discount. A 'wedding gift' from the shop! In terms of turn around time, I rang the store in the morning and by the afternoon it was fixed and ready to go (6 hours roughly) - If you want a trustworthy, friendly and reliable service for your pc needs.. Look no further than System restore. Thanks again Pierre!
Ricky Rose
Mar 01, 2021
Report
Great customer service, they managed to get me a RTX 3090 within a week of me calling them to try and locate one. The price was standard retail price even though I was expecting to pay more. I think it says a lot about the integrity of this store that they have managed to shut down scalpers and have continued to sell at a reasonable price when in reality these guys could chuck these online and sell at a nasty inflated price. I will 100% be buying my computer parts from these guys going forward.
Sarah Jane
Jan 12, 2021
Report
Have used System Restore twice - was there last week as my laptop web cam didn't work. He had a look and said leave it with me. Was ready to pick up same day for a reasonable price! Also took the same laptop a few years ago when I spilt water all over it - somehow got it working again! Would really recommend these guys for their service, knowledge and price
David Kiteley
Jan 05, 2021
Report
Unbelievable service again from Pierre upgraded son pc to water cooled nothing to much trouble 10 out 10 again
Liam Ison
Jul 30, 2020
Report
Good knowledge service, fair and fast. Will recommend to my friends who need to repair their PCs. Unlike large chain repair stores no incentive to charge hidden fees. Friendly, professional and following sanitising protocol.
Debbie Hatton
May 02, 2020
Report
Amazing service - custom built a machine for my teenage son last year. Woke thismorning to a faulty fan. One phone call all sorted took machine over - contactless - fixed while we waited int he car. Life saver! Back up and running ready for college work on monday. Highly recommended for price service knowledge and speed. Please support this local business.
Jeffrey Witter
Feb 22, 2020
Report
Custom bought gaming system. Pierre certainly knows his stuff. You get exactly what you need and want and arent sold anything you dont. Very Quick turnaround and your custom machine will do exactly what Pierre said it will do on the tin. Couldnt recommend highly enough.
Mike Williams
Feb 12, 2020
Report
Excellent, friendly service even if you don't know a lot about computers. Definitely helped me out after my pc died. Would definitely recommend
Geoff Pardy
Aug 09, 2019
Report
Pierre fitted and rebuilt me my gaming with a brand new Coolmaster Water cooler and Sharkoon TG4 ATX PC Case all within 3 hours Today - Top job as will always use him for any more upgrades
Sarah Perkins
Jun 24, 2019
Report
Great service! I ordered two new PCs with four monitors and they were set up and in use within a couple of days. Pierre was very helpful in finding out what I needed and then finding the best solutions, as I know nothing about computers. He spent ages with me advising and making suggestions so I had the best setup for the best price. Would definitely use again!
Lorna Milne Holding
May 04, 2019
Report
Pierre is so helpful and sorted my (self-inflicted!) problem out in no time saving me a lot of money. Thanks again
Julia Easton
Feb 04, 2019
Report
Would recommend 100%, they know their stuff and go above and beyond to help the customer. They are also very competitively priced, matching any big names shops. A huge asset to Letchworth town Cente
Spence Gore
Dec 07, 2018
Report
Had a PC built for my son for a recording studio, top service and I definitely will continue to use this company for all my computer needs
Jess Philips
Oct 06, 2018
Report
Totally recommend System Restore UK ! Fantastic up to date knowledge, professional and efficient in their service! Did an excellent PC build to our requirements, tweaked to perfection to give excellent performance! Thank you Pierre!
Joe Giovine
Apr 19, 2018
Report
I went to system restore with a faulty computer and was sorted out very good components at great prices was very happy with the service and would highly recommend to anyone.
Christopher Knappert
Jan 15, 2018
Report
Came to the shop to upgrade my PC, got the parts sorted in a day and had it built for collection for under 500 within 1 week. Went from having a pretty crap PC that could barely run Overwatch on low settings to an absolute beast of a PC that can run R6S on high end settings. Super helpful and talkative service, i'd recommend them for anyone seeking an upgrade to their Gaming PC.
Jeffrey F.
Feb 11, 2017
Report
I have recently dealt with two other high street pc stores System Restore leaves them in the dust make me a custom built PC. Pierre is so helpful with instant help & advice also provides a PC repair service by taking over & rectifylng a fault on line over the phone leaves Virgin Media Gadget Rescue again in the dust SR a far superior service well done
