Business Details
We have been operating since 2003, delivering over thirty years of dedicated computer repair and IT support across Bishop's Stortford and the surrounding region. Our team combines certified expertise in hardware diagnostics, software troubleshooting, and network solutions to resolve a wide spectrum of technical issues. We specialise in fast, reliable laptop repairs, including screen, battery, and motherboard replacements, backed by a 60day warranty on all services. Our professional standards are upheld through strict dataprivacy protocols and transparent upfront pricing with no hidden fees. We prioritize client satisfaction by offering both onsite and remote support options, ensuring convenience for home and business users alike. Our experience includes servicing all major brands such as Dell, HP, Lenovo, Apple and custombuilt PCs, guaranteeing compatible and highquality repairs.
We continuously invest in staff development to stay abreast of evolving technology, enabling us to provide cuttingedge solutions like Windows 11 upgrades and cloud backup services. Our commitment to reliability is reflected in our typical turnaround of fifteen business days, with many critical fixes completed sameday for urgent matters. We actively support the local community, proudly sponsoring the Bishop's Stortford Futsal U16 team for 2026. Our customer testimonials consistently highlight our knowledgeable staff, efficient service, and fair treatment, reinforcing our reputation for excellence. We remain dedicated to delivering highquality, fast and trustworthy repair services that exceed our clients' expectations.
We continuously invest in staff development to stay abreast of evolving technology, enabling us to provide cuttingedge solutions like Windows 11 upgrades and cloud backup services. Our commitment to reliability is reflected in our typical turnaround of fifteen business days, with many critical fixes completed sameday for urgent matters. We actively support the local community, proudly sponsoring the Bishop's Stortford Futsal U16 team for 2026. Our customer testimonials consistently highlight our knowledgeable staff, efficient service, and fair treatment, reinforcing our reputation for excellence. We remain dedicated to delivering highquality, fast and trustworthy repair services that exceed our clients' expectations.
Served areas
- Hertfordshire and Essex
Highlights and features
- We have 25 years of experience delivering reliable repairs.
- We offer a 60day warranty on all services.
- We provide upfront estimates with no hidden fees.
- We recover data from nonbooting systems and failed drives.
- We sponsor the local Bishop's Stortford Futsal U16 team.
Services
Virus and Malware removal
Virus and Malware removal services address infections that slow performance, compromise security, and cause system crashes. Our technicians perform thorough scans and cleanup procedures, often completing the work sameday for urgent cases. We guarantee the removal of malicious software while protecting your data privacy.
Data Recovery
Data Recovery services retrieve lost or corrupted files from nonbooting systems, failing drives, or accidental deletions. Our specialists use advanced tools to recover data safely, minimizing further damage to your storage media. We follow strict privacy protocols to ensure your recovered files remain confidential.
Hardware Upgrades
Hardware Upgrade services replace or enhance components such as hard disks, memory modules, or power supplies to improve performance. We assess each device, recommend the optimal upgrade path, and install parts with precision to extend device lifespan. Our warranty covers defective parts for 60 days, ensuring reliability after the upgrade.
Custom PC Builds
Custom PC Build services design and assemble tailored computer systems to meet specific performance and aesthetic requirements. Our engineers select compatible components, configure BIOS settings, and perform rigorous testing to ensure stability and reliability. We provide a warranty on all components and offer postbuild support for optimal user satisfaction.
Laptop Repairs
Laptop Repairs address hardware failures, screen damage, battery issues, and charging problems with precision and speed. Our technicians diagnose each fault, replace faulty components, and perform thorough testing to restore full functionality. We offer a 60day warranty on all repaired parts, guaranteeing lasting performance for our clients.
Reviews (17)
Ronald Lyon
Jan 06, 2022
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I went to Experts Computer Services to repair my high-end laptop because the battery was weak and I was also running out of disk space. They did a very professional job of the repair and resolved the disk space problem with an innovative solution that I hadn't thought of. I would've recommend them to anyone in the area with a computer issue to sort out.
Julia Carr
Sep 22, 2021
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I would highly recommend. Karl fixed my son's laptop quickly so that he had it in time to return to uni.
Mark Wiffen
Jun 09, 2021
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I have used Experts Computer Services for many years now and can testify that Carl is a pleasure to work with. His ability to resolve issues, both on site and remotely, is such that down time is kept to a minimum, which when your business is computer reliant, is very important. Carl is responsive and professional and always ready to help when needed.
John & Gretta Hudson
Jan 28, 2021
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Carl got a professional job done in a shorter space of time than I would have liked to give him. My laptop is now working perfectly He made certain I was satisfied took personal interest and showed me a point or two I did not know about the machine I felt it was good value and he checked up later to double check all was in order. I am a thoroughly satisfied customer and would recommend him without hesitation. He ha helped me once before in an emergency\ My renewed thanks G Huson
Yinsey Wang
Jan 15, 2021
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Excellent service and turnaround, recovered lots of memories and photos I thought were lost forever. Thank you!
Mark Wiffen
Oct 06, 2020
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I have used Experts Computer Services for many years now and can testify that Carl is a pleasure to work with. His ability to resolve issues, both on site and remotely, is such that down time is kept to a minimum, which when your business is computer reliant, is very important.
Carl is responsive and professional and always ready to help when needed.
Carl is responsive and professional and always ready to help when needed.
Ascott Blake
Dec 21, 2019
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We have appointed Carl as our IT provider this year and having recently moved offices, Carl was instrumental in the smooth transition of this move. Carl ensured he was free to make sure he was available to cover any teething problems and went over and above by trunking wires and leaving a safe, working environment for us. We highly recommend Carl and Experts Computer Services
Rob Klincke
Aug 03, 2019
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I have been a customer of Carl's for at least 10 years. The service is excellent and usually only takes a couple of days. Prices are very good considering other similar outlets and what they charge. It is good to use a local person who you know and trust rather than the big boys who charge the earth and give only partially fair service. Thanks Carl!
Tiffany Mclean
Nov 22, 2018
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These guys are the best. Wow very good price. Quick service. They replace the screen on my iPad in 30minutes. They also replaced the battery in my Samsung phone. Best prices in town. I wouldn't go any where els for repairs. Well done guys. I will be back.
Phil Green
Dec 22, 2017
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I have been a customer of Carl's after a friend recommended Expert Computer Services Ltd around a year ago. After having a major problem with my laptop earlier this week Carl sorted the issue quickly to enable me to continue working. Its good to be able to use a local independent company that is friendly and helpful and you can trust to get the job done efficiently at a reasonable price. An excellent service, Thank you Carl.
Ann Thornton
Dec 21, 2017
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My experience with Experts Computer Services was excellent. Carl was courteous, friendly and professional. My computer was very slow and I had problems with Skype. Now it seems like a brand new computer. The speed is exceptional and I no longer feel like throwing it out of the window. Thank you Carl!.
Richard Chambers
Jul 11, 2017
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My company works on massive files and loosing our work is a huge concern. Carl gave us a full evaluation of our systems and set-up and made a recommendation for safeguarding our files. Carl has also assisted with the aftermath of a power failure, getting us back on line quickly.
Neil Harper
Apr 29, 2017
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Carl has been out to us on numerous occassions and is always very helpful and sorts out any problems straight away. Whenever we want to purchase new computer equipment carl is always at the end of the phone to offer his expert advice.
Phil Green
I have been a customer of Carl's after a friend recommended Expert Computer Services Ltd around a year ago. After having a major problem with my laptop earlier this week Carl sorted the issue quickly to enable me to continue working. Its good to be able to use a local independent company that is friendly and helpful and you can trust to get the job done efficiently at a reasonable price. An excellent service, Thank you Carl.
Ann Thornton
My experience with Experts Computer Services was excellent. Carl was courteous, friendly and professional. My computer was very slow and I had problems with Skype. Now it seems like a brand new computer. The speed is exceptional and I no longer feel like throwing it out of the window. Thank you
Carol Brocklehurst
Carl has just done our Badminton Clubs web site. Great job. Not only that he is a terrific guy & very helpful.
Nicola Fraticelli
I brought my laptop to Carl, really a friendly and nice person, cause my HDD gone bad. Took just 2 days and a very exellent service, a really good price. Higly recommended.