Business Details
28 Years
experience
Professional Electronics Repair Services Norwich
Established in 1998, Webster Technical Services has built a reputation as a trusted provider of electronics repair solutions in Norwich. Our team comprises four City & Guilds qualified engineers with decades of combined experience, supported by two administrative specialists. We specialise in repairing audio-visual equipment, computers, DJ systems, and vintage audio devices, maintaining technical expertise through regular manufacturer training and investment in advanced diagnostic tools. Recognised with seven Total Excellence & Quality (TEQ) awards between 2008-2020, our service excellence is validated by customer feedback across 425,000+ post-repair surveys.We operate a 14-year digital service management system for transparent record-keeping and offer a 6-month warranty on all repairs, excluding Mac devices. Our engineers prioritise rapid turnaround times, with TV repairs assessed within two working days, while maintaining insurance coverage for client equipment security. As an approved repair partner for multiple manufacturers, we combine technical proficiency with competitive pricing, accepting all major credit cards for customer convenience.
Services
TV repairs
Computer repairs
DJ equipment repairs
Hi-Fi system repairs
Vintage audio repairs
Spares supply
Details
- Year established: 1998
Highlights and features
- We offer 6-month warranty on all repairs
- Our team consists of City & Guilds certified engineers
- Awarded TEQ excellence in repair service 7 times
- Competitive pricing with transparent quotations
- 14-year digital service management system for accuracy
Associations and certifications
- City & Guilds
- Total Excellence & Quality (TEQ) award
What people say
Excellent Google reviews
Competitive prices
Qualified engineers
6-month warranty
Award-winning service
Services
TV repairs
Professional repair service for LED, LCD, Plasma, and OLED TVs under 58". We diagnose and fix standby issues, backlight failures, and sound problems using industry-standard equipment. Our engineers complete assessments within two working days, providing clear repair estimates while maintaining insurance coverage for customer devices.
Computer repairs
Comprehensive laptop and desktop computer repairs for hardware faults, virus removal, and data recovery from working drives. Our qualified engineers handle screen replacements, hard drive issues, and peripheral device repairs, excluding Macs and tablets. All repairs come with a 6-month warranty for customer peace of mind.
DJ equipment repairs
Specialist repair service for DJ mixers, amplifiers, speakers, and karaoke systems from brands including Pioneer and Yamaha. Our engineers diagnose lighting and sound faults, offering rapid turnaround for professional equipment. We service both digital and analogue systems with manufacturer-specific diagnostic tools.
Hi-Fi system repairs
Restoration of vintage and modern Hi-Fi components including amplifiers, CD players, turntables, and tape decks. We use precision equipment to repair 5.1 surround systems and panel-mount audio units, maintaining original sound quality while extending equipment lifespan through component replacement.
Questions
What types of electronics do you repair?
We repair TVs, computers, DJ equipment, Hi-Fi systems, vintage audio devices, and car key fobs. We don't repair Macs, tablets, or printer devices.
Do you offer a warranty on repairs?
All repairs come with a 6-month warranty, covering parts and labour for complete customer peace of mind.
How quickly can I get my TV repaired?
We aim to assess TV repairs within two working days of receipt, providing immediate estimates for prompt service completion.
Are your engineers qualified?
Our four engineers hold City & Guilds qualifications and attend regular manufacturer training courses to maintain technical expertise.
What payment methods do you accept?
We accept all major credit cards and cash payments for completed repair services.
Do you repair vintage audio equipment?
Yes, we specialise in repairing vintage audio equipment including turntables, tape decks, and valve amplifiers using specialist diagnostic tools.
Reviews (4)
James Robert John Aiken
Dec 10, 2023
Report
Repair successfully carried out on my 30 year old Tehnics system. Websters provided a prompt professional service. Very reasonable charge. Fast turnaround...I was able to collect my unit within 3 days. Good clear communication about nature of fault. I'm pleased I have located Websters and can recommend them unreservedly.
Ashley Smowton
May 13, 2022
Report
Excellent service and prompt. Honest & genuine. They repaired my 25 year old technics cd player with genuine components.hopefully it will do another 25 years
Reginald Jeeves
May 11, 2022
Report
Excellent service. Repaired my Cambridge Audio Azur 740A amplifier which now works perfectly again. Knowledgable, good value for money, wholly recommended. From my experience, one of the few companies in the region with the genuine ability to repair a wide range of hi-fi electronics.
Dennis Des
Apr 01, 2022
Report
Spoke to a member of staff over the phone who ask me to send pics of my pcb that needed attention, still waiting to hear back, additional regarding response. I am not mixing you up with someone else, I checked the details I sent you and all information is correct, you are not putting this on me,
