Business Details
27 Years
experience
Emergency
services
Your Trusted IT Partner in Norwich
Anglian Internet is a family-run, independent IT services provider with over two decades of experience serving businesses across Norwich, Norfolk, Suffolk, and East Anglia. Established in 1999, our dedicated team of IT professionals specialises in delivering cost-effective solutions tailored to meet diverse business needs. We offer comprehensive IT support, cloud services, server installations, and Office 365 integration, ensuring seamless digital operations for our clients. Our Norwich-based workshop provides expert repairs for desktops, laptops, Apple devices, tablets, and AV systems, alongside data recovery and electronic repair services. We also deliver robust telecoms solutions, including VoIP, broadband, and leased lines, designed to enhance business communication. Our web development team offers Linux and Windows hosting, domain management, and bespoke web design to support online growth. With a commitment to reliability and customer satisfaction, we provide 24/7 remote support and flexible financing options. Our services extend to cybersecurity, network infrastructure, and hardware sales, ensuring a one-stop solution for all IT requirements. We pride ourselves on combining technical expertise with a personal touch, fostering long-term partnerships built on trust and excellence. Our physical store in Norwich and secure online shop offer a wide range of IT equipment and accessories, ensuring convenience for local and remote customers alike.
Services
IT Support
Telecoms Solutions
Website Hosting
Device Repairs
Cyber Security
Details
- Year established: 1999
Highlights and features
- We have over 20 years of experience in IT services and repairs.
- Our family-run business prioritises personalised, client-focused solutions.
- We offer 24/7 remote technical support for urgent needs.
- Our services cover a comprehensive range of IT and telecoms needs.
- We provide local expertise with nationwide service capabilities.
Services
IT Support
Our IT support services provide businesses with reliable technical assistance, including cloud solutions, server installations, and Office 365 integration. We offer proactive monitoring, patch management, and unlimited remote support to ensure operational continuity. With expertise in network infrastructure and cybersecurity, we help organisations optimise their digital capabilities while minimising downtime.
Device Repairs
We offer comprehensive repair services for desktops, laptops, Apple devices, tablets, and AV systems. Our Norwich workshop handles data recovery, component replacements, and electronic repairs with rapid turnaround times. Specialising in both consumer and business-grade equipment, we ensure devices are restored to full functionality using genuine parts and industry-standard practices.
Telecoms Solutions
Our telecoms division provides VoIP phone systems, broadband, and leased lines tailored to business requirements. Services include call group management, voicemail systems, and 24/7 call monitoring. We configure custom telecoms infrastructure to improve communication efficiency, with support for remote working and scalable call handling across multiple locations.
Website Hosting
We deliver Linux and Windows web hosting solutions with domain registration, email accounts, and custom web design. Our hosting plans include security features, regular backups, and performance optimisation. Businesses benefit from reliable server infrastructure, technical support for content management systems, and scalable hosting options to accommodate growth.
Cyber Security
Our cybersecurity services protect businesses from digital threats through firewalls, web filtering, and anti-malware solutions. We implement secure network configurations, data encryption, and regular vulnerability assessments. With proactive threat monitoring and incident response protocols, we safeguard sensitive information and ensure compliance with industry standards.
Questions
What IT services do you offer for businesses?
We provide IT support, cloud services, server installations, cybersecurity, and Office 365 integration tailored to business needs.
Do you repair Apple devices?
Yes, we repair iMacs, MacBooks, iPhones, iPads, and other Apple systems at our Norwich workshop.
Can you provide telecoms solutions for remote teams?
Our VoIP services support remote working with scalable call handling, virtual numbers, and 24/7 connectivity.
What areas do you cover?
We serve Norwich, Norfolk, Suffolk, East Anglia, and surrounding regions with IT and telecoms services.
Do you offer emergency IT support?
Yes, our 24/7 support contract includes urgent technical assistance for critical business needs.
How can I purchase hardware?
Visit our Norwich store or shop online for IT equipment, PCs, laptops, and accessories with rapid delivery.
Reviews (29)
Paul Thompson
Jun 14, 2022
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Father-in-laws computer tower was collected promptly at 08:30 by Brian as arranged and was informed every step of the way with regards to copying defecting hard drive and replacing with new and installing pictures and music etc. Tower was ready within 4hrs. Great service from Anglian Internet and I would highly recommend them.
Gail D'Almaine
Mar 12, 2022
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Can't thank Anglian Internet enough - got my mac sorted really quickly when I needed it. Very grateful.
Liz Ashford
Mar 06, 2022
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I have used this company for years both for personal and business computers and also WiFi. They are consistently honest and will 'fix and upgrade' before trying to sell. Very happy to recommend. Always good to do business with a local company and speak to someone! Liz Palmer, Park Physiotherapy
Jane Horwood
Jan 10, 2022
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Excellent service from knowledgeable people. Andrew quickly diagnosed the problem and our WiFi is now up and running again. Highly recommended.
Treecare Consultants Ltd
Dec 31, 2021
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Great service from a local company, built a bespoke PC, repaired laptops, excellent service, so helpful to us in 2021 and will continue to use this company.
James Sidhu
Nov 23, 2021
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Was handling my late brothers PC to be refurbished. Needed drives and GPU out and replacing while I was away. SATA and VGA cables not removed. The air cleaning offered but didn't even consider to remove large accumulation of dust in front of air intake fans front and bottom. Watch a youtube video and do it yourself because the money you're charged isn't for professionalism.
A. E.
Aug 01, 2021
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Had laptop with random shutting down issues which they tried to fix but it was beyond economic repair with mother board fault, they did try new charge socket also. very impressed with their honesty good guys!
Malcolm Hunnable
May 19, 2021
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Other than not immediately getting back supporting power cable and device plug, service, handling (repair timing and cost) was very good. Will certainly use the Company again. While cable and plug return at same time as repaired device would have been perfect handling, a minor inconvenience as I had another at home.
Eleanor Santos
Mar 16, 2021
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Thanks Tomasz! I just wanted to say thank you for your help with my computer. The changes you suggested resolved the issue. Apple had been working with me directly to resolve and I asked them to make sure it wasn't an iCloud setting and they were adamant that it was not, so after 3 days of support from them and no resolve it was refreshing to have 10 minutes with you and the issue solved! Thanks again for your time.
Anna Middleton
Jan 27, 2021
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Wow, wow, wow! I'm so thrilled you were able to fix this and it has come back looking like a brand new machine!! What an incredible service. You are amazing! I'm so happy I found you!!
Evanthia Samota
Jan 12, 2021
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I am very happy with the repair they did on my Dell laptop. The technician was very helpful and tried out what I requested as well to see if it was to work for my PC. Which did. The personnel of the store is very friendly. They fixed the computer quite quickly. Very nice shop, tidy and with lots of equipment to shop accessories etc. There is parking outside the shop. Thank you very much and keep up the good work!
Terry East
Oct 18, 2020
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Manage to get a RTX 3070 from them, next day delivery. Quick replay about stock level. Even call you up when they posted it. Very Professional.
Steve Playford
Apr 14, 2020
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Absolutely brilliant service as ever even in these troubled Coronavirus times.
Talked me through a particularly annoying problem with my PC and I was able to take care of the issue myself with some technical expertise never far away. Top marks each and every time I need them.
Talked me through a particularly annoying problem with my PC and I was able to take care of the issue myself with some technical expertise never far away. Top marks each and every time I need them.
Graeme P.
Aug 28, 2019
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Had a Problem that was diagnosed in 15 mins work done in a couple of hours ! Fantastic Service start to finish ! A +
Jo Baker
Jun 29, 2019
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I cant praise these guys enough!! They built my sons gaming pc on a budget for me and we have just had it upgraded a yr on and iv been back so many times to get them to sort various things out for me as Im completely clueless when it comes to computers! They always sort the issues out straight away and are very reasonable on price. I am very grateful to all the staff for helping me and iv got a very happy son! I would highly recommend.
Andrew Lewis
Dec 15, 2018
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Anglian Internet made sure they were clear on the issue that i had with my PS4 and got back to me the next day to tell me what went wrong and that it was ok for me to collect as soon as possible. Super fast, helpful and polite.
Donovan Goodman
Aug 22, 2018
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The service from these guys is brilliant. They are fast, efficient and honest. What more could you want?
Linda Cooper
Jun 14, 2018
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Have used Anglian Internet many times over the years and always found them excellent, whether with printer, laptop or desk top computer problems or buying new equipment. Would highly recommend to anyone and have done often.
Corin Germany
Apr 06, 2018
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Laptop repair needed - as not a very technically minded young lady I felt their work, advice and assistance were superb. Thank you very much, highly recommended.
Lewis Asker
Dec 16, 2016
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Just had my Ps4 Hdmi fixed here and Anglian Internet were a pleasure to deal with. The price was amazing, the service was warm and welcoming and the speed at which the item was repaired was amazing. Will be recommending everyone to Anglian Internet in the future and will definetly be using them again for all repair/computer needs!
Ashley Edmonds
Dec 01, 2015
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The guys at Anglian internet fixed my MacBook Pro at a fraction of the price apple quoted me and did a great job! Thanks guys
Paula Bailey
Nov 25, 2015
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Anglian Internet has always provided a first class service. Anglian Internet have always been able to advise me on the best product to meet my needs. I would highly recommend them.
Lisa Richards
Nov 26, 2013
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Fantastic service - great equipment. I bought a laptop at a fantastic price and the staff were friendly, polite and helpful and resolved any issues I had quickly. Could not recommend these guys highly enough.
Donna Broadbent
Took my son's macbook in for repair, very efficient from start to finish and kept me informed throughout. Reasonable price too. Also followed up with a courtesy email to check all ok, nice touch! will use again, many thanks!
Anthea Ireson
Excellent service from Richard at Wymondham branch. Thank you so much for the help over the phone. You are a star.
Russell Eden
Just found this rating function. I recently had my Mac Book Pro repaired here. I was advised on several options and they carried a very efficient and prompt service. Friendly staff, prompt and efficient service, highly recommended!
Lynne Sidell
First class service from this Norwich company. I had just arrived from the USA to visit relatives when my laptop's screen packed up on me! I had no clue what had happened and a friend recommended a visit to Anglian Internet. They were instantly on top of the problem and replaced the screen within a couple of hours. I honestly cannot recommend them enough. The service and price was worth more than 5 stars! Thanks again to the owner, Glen and his very efficient employees!
Barry Parsons
Hey, I've got my Apple MacBook Pro back from Anglian Internet. I didn't have to wait 3 weeks to get a replacement Graphics Card from China. They just soldered in a new graphics chip. Result. After years of hassle, dealing with the uncaring Apple care knobs, I finally get my laptop repaired by Anglian Internet with no hassle at all. Thank you so much. I will certainly have no hesitation in using them again for Apple computers. Thank you Anglian Internet.
Geoff Boddington
After being sold the wrong ink for my printer i went back in on Tuesday with the printer so we could get the correct ink for it. After sales service was more than excellent, everything was resolved & i now have the correct ink.
Thankyou for an excellent all round service Anglian Internet, i will 100% be using your shop again
Thankyou for an excellent all round service Anglian Internet, i will 100% be using your shop again