Business Details
19 Years
experience
Your Trusted IT Partner for Managed Services and Support
We are a dedicated IT solutions provider serving small and medium-sized enterprises across East Anglia. Established with a clear mission to simplify IT management for growing businesses, we combine technical expertise with a client-centric approach to deliver tailored services. Our team works as an extension of our clients' operations, offering strategic guidance and hands-on support to ensure seamless technological performance. With decades of collective experience, we specialise in managed IT services, network infrastructure, and business-critical consultancy. Our commitment to direct communication means clients interact directly with technical experts, avoiding impersonal call centres. We pride ourselves on building long-term relationships through reliable support, proactive maintenance, and customised solutions that align with evolving business needs. Our sister company partnership with Red5 Networks enhances our capability to provide comprehensive telecoms and connectivity services. From system design to procurement and implementation, we handle every aspect of IT infrastructure with precision and professionalism. Our clients benefit from predictable costs, flexible service packages, and a deep understanding of diverse industry requirements. By removing the complexity from IT operations, we empower businesses to focus on their core objectives while we ensure their technological foundations remain robust and future-ready.
Services
Managed IT Services
Network & Telecoms
Maintenance & Support
IT Consultancy
Procurement & Implementation
Details
- Year established: 2007
Highlights and features
- Experienced team with decades of combined IT expertise
- Direct access to technical specialists without call centres
- Tailored maintenance schedules for business-specific needs
- Proven track record supporting East Anglia businesses since 2007
- Integrated solutions combining IT, telecoms, and web hosting
What people say
Reliable support
Knowledgeable team
Proactive approach
Seamless operations
Responsive service
Services
Managed IT Services
We provide comprehensive managed IT services that act as your business's technological backbone. Our proactive monitoring, system maintenance, and strategic planning ensure continuous operational efficiency. Clients benefit from predictable costs, dedicated support, and scalable solutions tailored to their specific requirements.
Network & Telecoms
Our network and telecoms services ensure reliable communication infrastructure for modern businesses. From broadband implementation to telephone systems, we design and maintain high-performance connectivity solutions. Partnering with Red5 Networks, we deliver optimal data and voice communication systems across East Anglia.
IT Consultancy
Our experienced consultants provide strategic IT guidance aligned with business objectives. We offer systems design, infrastructure audits, and growth-focused technology planning for organisations across manufacturing, retail, and charitable sectors.
Maintenance & Support
We offer flexible maintenance packages including remote assistance, onsite visits, and regular system health checks. Our responsive support team provides anti-virus protection, data backup solutions, and troubleshooting services to maintain continuous business operations.
Procurement & Implementation
We source and implement enterprise-grade IT equipment and software solutions from leading suppliers. Our services include needs assessment, product selection, and seamless integration of servers, workstations, and network infrastructure tailored to business requirements.
People
Tom Leaney
Managing Director
With extensive leadership experience in IT services, Tom oversees strategic direction and client relationships. He ensures the company maintains its commitment to technical excellence and customer satisfaction across East Anglia.
Ivan Konash
Support Manager
Ivan leads our technical support team, combining deep technical knowledge with operational expertise to deliver efficient solutions. He focuses on maintaining high service standards and continuous improvement in client support.
Jonathan Miller
Support Engineer
As a skilled support engineer, Jonathan provides hands-on technical expertise for system maintenance and troubleshooting. His practical approach ensures prompt resolution of client IT issues across diverse business environments.
Paul Denny
Account Manager
Paul serves as primary client liaison, understanding business needs to deliver tailored IT solutions. His account management focuses on building long-term relationships through consistent service delivery and technical guidance.
Daniel Pitcher
Account Manager
Daniel works closely with clients to implement strategic IT plans. He combines technical understanding with business acumen to ensure technology solutions align with organisational growth objectives and operational requirements.
Questions
What IT services do you offer for SMEs?
We provide managed IT services, network infrastructure, technical support, consultancy, and hardware/software procurement tailored to small and medium businesses in East Anglia.
How do you support business continuity?
Through proactive system monitoring, regular maintenance, data backup solutions, and responsive technical support to minimise downtime and ensure operational stability.
Can you help with network upgrades?
Yes, we design and implement network upgrades including broadband solutions, telephone systems, and wired/wireless infrastructure improvements in partnership with Red5 Networks.
Do you provide 24/7 technical support?
While not offering round-the-clock services, we provide prompt daytime support with scheduled maintenance and priority assistance during critical business periods.
How do you tailor services to specific industries?
Our consultants have experience across manufacturing, retail, and charitable sectors, enabling us to create customised IT strategies that address sector-specific challenges and requirements.
What makes you different from other IT providers?
Direct access to technical experts, local East Anglia focus, integrated telecoms solutions through Red5 partnership, and long-term client relationships built on reliability and understanding.
Reviews (1)
Patrick Peal
Tribe is one of the largest specialist PR agencies in the east of England and we live and die on the robustness and effectiveness of our IT. DNS have NEVER let us down we know we can rely on them for all our IT and telecoms needs. The real strength is that they work hard to understand how our business works and where we want to take the business; and then they build and deliver an IT strategy that helps us meet our business goals.
We're a risk-averse organisation so we don't rush headlong into the latest technologies until they're proven and robust. But we make full use of the IT to make sure it earns its living. DNS have developed their own solutions for anti-spam and offsite backups so we can get on with working for our clients, not administering our IT. It helps to have a good office manager who is our point of contact with DNS. In short, our IT rarely causes us any concern. It just keeps working well. What more could we want? Patrick Peal Managing Director Tribe
We're a risk-averse organisation so we don't rush headlong into the latest technologies until they're proven and robust. But we make full use of the IT to make sure it earns its living. DNS have developed their own solutions for anti-spam and offsite backups so we can get on with working for our clients, not administering our IT. It helps to have a good office manager who is our point of contact with DNS. In short, our IT rarely causes us any concern. It just keeps working well. What more could we want? Patrick Peal Managing Director Tribe