Business Details
31 Years
experience
Emergency
services
Your Trusted IT Partner in West Sussex
Established in 1995, we are a West Sussex-based IT services provider dedicated to supporting small businesses. Our expertise spans network maintenance, remote monitoring, system upgrades, and secure data backup solutions. As authorized partners for Microsoft and Dell, we combine industry-leading technology with personalized service to deliver tailored IT infrastructure. Our team proactively addresses technical issues before they impact operations, ensuring minimal downtime for clients. With accreditations including ISO 27001, ISO 9001, and ISO 14001, we maintain rigorous standards in information security, quality management, and environmental responsibility.Our approach emphasizes clear communication and practical solutions, avoiding technical jargon to ensure client understanding. We offer both onsite and remote support, backed by 24/7 emergency assistance for critical issues. Our client retention rate reflects our commitment to reliability, with most new business coming through referrals from satisfied customers.
Services
Network Maintenance
Remote Backup
Office 365
Antivirus Security
Telephone Systems
Details
- Year established: 1995
Highlights and features
- We have over 25 years of experience in small business IT support.
- Our team are authorized partners for Microsoft and Dell technologies.
- We proactively monitor networks to resolve issues before they impact operations.
- Our data backups use AES 256-bit encryption across ISO-certified UK data centres.
- We offer 24/7 emergency support for critical IT issues.
Associations and certifications
- ISO 27001
- ISO 9001
- ISO 14001
- OHSAS 18001
- EU Code of Conduct for Data Centres
- PCI DSS
- Carbon Trust Standard
- The Green Grid
What people say
24/7 emergency support
Proactive network monitoring
Secure data backups
Expert Microsoft solutions
Personalized service
Services
Network Maintenance
Our proactive network maintenance service continuously monitors business systems to prevent downtime. We implement scheduled updates outside working hours and address hardware/software faults with guaranteed parts replacement. This includes virus removal and performance optimization to maintain optimal system efficiency while adhering to ISO 27001 security standards.
Remote Backup
Secure offsite data backup solutions using AES 256-bit encryption across UK-based ISO-certified data centres. We ensure critical business information remains protected with dual mirrored storage locations, enabling rapid data restoration while complying with international security frameworks including PCI DSS and EU data regulations.
Office 365
Microsoft Office 365 business solutions with tailored licensing options. We provide cloud-based email management, collaborative tools, and software updates with flexible user licensing. Our implementation includes secure migration support and ongoing administration to maximize cloud productivity benefits while maintaining data protection compliance.
Telephone Systems
Hosted voice communication solutions with scalable VoIP infrastructure. Our business telephone systems include call management features, remote working capabilities, and seamless integration with existing IT infrastructure. We provide 24/7 support with no upfront equipment costs and flexible user management for growing organizations.
Equipment Sales
Comprehensive IT equipment supply and leasing options for business environments. We offer Dell-certified hardware with alternative brand availability, supported by flexible financing packages through Dell Financial Services. Our solutions include installation support and tailored procurement advice to match specific business requirements.
Questions
What IT services do you specialize in?
We provide network maintenance, remote monitoring, secure data backups, Office 365 implementation, and hosted telephone systems specifically tailored for small businesses.
Are you certified for data security standards?
Yes, we hold ISO 27001, ISO 9001, and PCI DSS accreditations, ensuring compliance with international information security and quality management standards.
How does your remote backup system work?
We securely backup critical data to two UK-based ISO-certified data centres using AES 256-bit encryption, with rapid restoration capabilities via provided encryption keys.
Can you help with Microsoft Office 365 migration?
As Microsoft authorized partners, we offer complete Office 365 migration support including cloud email setup, user licensing management, and ongoing technical assistance.
Do you offer financing options for IT equipment?
Yes, through Dell Financial Services partnerships we provide flexible leasing options with fixed monthly payments and no upfront capital requirements.
What support hours do you provide?
We offer 24/7 emergency support for critical issues with standard business hours support Monday to Friday, plus scheduled after-hours maintenance services.
