Business Details
10 Years
experience
Emergency
services
Your Trusted Partner for IT Services in Southampton
Birak IT is a managed IT services company based in Southampton, dedicated to supporting small businesses across Hampshire. Established with a focus on bridging the gap in IT support for startups and small enterprises, we leverage enterprise-level technologies to enhance operational efficiency. Our team combines over two decades of industry experience with a commitment to proactive solutions, ensuring clients can concentrate on core business activities without IT disruptions. Certified in Cyber Essentials and Cyber Essentials Plus since 2022, we prioritise data security and compliance with GDPR and UK-GDPR standards. Our approach includes tailored IT strategies, flexible payment plans, and a local presence within a 12-mile radius to provide rapid response times. With expertise in Microsoft and VMware technologies, we deliver reliable, scalable solutions designed to meet the evolving needs of small businesses. Customer satisfaction is central to our operations, reflected in our transparent communication, free IT tools, and a track record of successful case studies demonstrating measurable efficiency improvements.
Services
Managed IT Services
IT Support
Email Hosting
Website Hosting
Telephone Services
Data Recovery
IT Networking
Ransomware Protection
IT Security
Proactive IT
Served areas
- Southampton, Fareham, Portsmouth, Romsey, Winchester
Details
- Year established: 2016
Highlights and features
- We have over 20 years of combined IT experience supporting Hampshire businesses.
- Our Cyber Essentials Plus certification demonstrates rigorous cybersecurity standards.
- Flexible payment options adapt to your business's fluctuating IT requirements.
- Local team guarantees rapid response within a 12-mile radius of Southampton.
- Proven track record streamlining processes, including a case saving 1 hour daily per staff member.
Associations and certifications
- Cyber Essentials
- Cyber Essentials Plus
What people say
Extremely helpful
Fast, friendly, tidy and efficient
Services
Managed IT Services
Our managed IT services provide continuous monitoring and maintenance of your systems, ensuring minimal downtime and optimal performance. We handle updates, security patches, and troubleshooting proactively, allowing you to focus on business growth. With tailored packages and no long-term contracts, we offer scalable solutions suited to small businesses' dynamic needs.
IT Security
We implement robust IT security measures, including ransomware protection and network defences, certified to Cyber Essentials Plus standards. Our solutions safeguard against data breaches while ensuring compliance with GDPR and UK-GDPR regulations. Regular audits and staff training further strengthen your organisation's security posture against evolving threats.
Proactive IT
Our proactive IT approach identifies and resolves potential issues before they disrupt operations. By analysing system performance trends and automating maintenance tasks, we reduce emergency call-outs and enhance system reliability. This strategy minimises downtime and extends the lifespan of your IT infrastructure.
Data Recovery
We offer rapid data recovery services for businesses facing accidental deletion, hardware failure, or cyberattacks. Utilising advanced tools, we retrieve lost files from servers, PCs, and cloud storage while maintaining data integrity. Our processes ensure minimal disruption to your daily operations during recovery.
Telephone Services
We deploy scalable VOIP telephone systems tailored to your business communications needs. Our solutions include call routing, voicemail integration, and mobile app connectivity, all supported by reliable infrastructure. These systems reduce telephony costs while enhancing flexibility for remote and office-based teams.
People
Baldeep
Founder
Baldeep established Birak IT after identifying a gap in IT support for small businesses. With a BSc in Computer Network Management and over a decade in the IT industry, he specialises in delivering cost-effective solutions. His focus on local service and enterprise-level technology drives the company's strategic direction.
Questions
What is a Managed Service Provider?
A Managed Service Provider (MSP) like Birak IT proactively manages your IT infrastructure, offering continuous support, security updates, and system maintenance to prevent disruptions.
Do you offer emergency IT support?
Existing customers receive extended support outside standard hours, with rapid response available for urgent IT issues requiring immediate attention.
Are you certified for cybersecurity standards?
We hold Cyber Essentials and Cyber Essentials Plus certifications since 2022, demonstrating compliance with rigorous UK cybersecurity requirements.
What areas do you serve?
We provide IT services across Hampshire, including Southampton, Eastleigh, Romsey, Winchester, Fareham, Portsmouth, and surrounding regions.
How do you handle data protection compliance?
We follow GDPR and UK-GDPR practices, registered with the ICO, ensuring secure data handling and breach response procedures aligned with current legislation.
Videos
Reviews (14)
Alison Woodhouse
Feb 23, 2022
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I have been using Birak IT for several years for both my businesses. His professionalism and service is fantastic. Always available to help at any time of day, no issue is too much trouble, big or small. I would recommend this IT business in a heart beat!
Christine Muguet
Feb 19, 2022
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I have received great support from Birak IT: friendly, professional and straightforward. I highly recommend!
George Bisson
Apr 12, 2021
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What an excellent service. Very helpful even suggesting self fix ideas. Nothing was too much trouble. I felt valued as a customer.
Mires Returns
Oct 23, 2020
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Birak IT were so helpful. They took their time to guide me through instructions to try and fit my laptop. I didn't feel rushed or under any pressure and from their advice i have managed to get my laptop to work again. Thank you very much, will definitely recommend and use again in the future!
Jane Brookes
Aug 20, 2020
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My IT issue was resolved very quickly after I had spent hours getting no where. Very impressed with the expertise and knowledge offered.
Ddb Physiotherapy
Oct 11, 2019
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Started using BirakIT several months ago. Highly recommend as they are very accommodating and tailor service to your business needs and budget. How, they helped reconfigure our MS 365 reducing costs per year, set up our documents streams on MS Sharepoint, reducing the need for Dropbox. They also has he uses Proactive IT programme which monitors the health of your PC's, which we have found invaluable.
Daniel Fox
Apr 21, 2019
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Since we have been using Birak IT we have received IT solutions that have saved us both time and money. Service is fast, professional and friendly with an easy to use dashboard for raising problems and queries which are updated promptly. Baldeep is professional, experienced and we have no hesitation in recommending his services.
Ashley
Apr 16, 2019
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Thank you Baldeep for sorting out our computers at our Physiotherapy Clinic and making savings on Office 365 and back up systems
Andrew Foreman
Mar 12, 2019
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This company gives very quick and effective help. No issue is too small or insignificant to receive help. They are happy to help via remote access or make site visits, whichever is most useful. Very competitive prices too.
Jatinder Mand
May 05, 2017
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I've used the services of Birak IT time and time again. I have no hesitation in recommending them. They support all our IT needs.
Daniel
Jul 22, 2016
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I had various problems with my laptop. Spoken to the team and they asked me a few questions before work was carried out. They then quoted time needed and we arranged a date. I got my laptop within the time required and it's been running smoothly ever since. Thank you for a great service.
Nina
Very happy that Baldeep retrieved a previous version of my spreadsheet when the newest version lost all its information. Thanks
Gagan Virk
Thank you for making my website and looking after my IT needs. Excellent service. Thank you. Highly recommended.
Malkeet Uppal
Thank you Birak IT. You have rescued files. we thought we had lost. We now use your backup plan and this runs whilst we work. Our files are safe and it doesn't cost us time. We highly recommend Birak IT. Thanks alot.