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40 Years
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Expert Laptop & PC Repairs in London
Established in 1986, London Laptops has built a reputation as a trusted provider of laptop and PC repair services in London. With over 25 years of industry experience, our founding director Wendy Judd leads a dedicated team committed to delivering high-quality repairs and exceptional customer service. We operate two workshops in central London, ensuring all repairs are conducted in-house without outsourcing. Our expertise spans hardware and software solutions, including liquid damage recovery, data retrieval, and same-day service options. We prioritise transparency, providing detailed quotations before any work begins and maintaining open communication throughout the repair process.

Serving both individual and business clients, including government agencies and insurance companies, we combine technical proficiency with a customer-focused approach. Our no fix, no fee policy underscores our confidence in resolving issues efficiently and cost-effectively. As a locally owned business, we pride ourselves on understanding the specific needs of London-based clients while maintaining national standards of excellence. Our commitment to continuous improvement ensures we stay at the forefront of evolving technology and repair methodologies. This enduring dedication to reliability and innovation has solidified our position as a leading repair specialist since 1986.
Services
Laptop Repairs Mac Repairs PC Repairs Data Recovery Collection Service
Details
  • Year established: 1986
Highlights and features
  • We have over 25 years of experience in IT repair services
  • All repairs are completed in-house at our London workshops
  • We offer same-day service options for urgent requirements
  • Our no fix, no fee policy ensures complete transparency
  • We serve businesses, government agencies and individual clients
Services
Laptop Repairs
We specialise in comprehensive laptop repairs including screen replacements, power jack fixes, and motherboard repairs. Our technicians handle all brands and models with precision engineering. Customers benefit from transparent pricing and guaranteed workmanship.
Data Recovery
Our data recovery service retrieves information from damaged hard drives and USB devices with a no recovery, no fee guarantee. We employ advanced techniques to salvage critical files. Businesses and individuals can rely on our secure handling procedures for sensitive information.
PC Repairs
We offer complete PC repair solutions covering hardware diagnostics, component replacement, and software troubleshooting. Our engineers address power supply issues, virus removal, and system upgrades. Same-day service options ensure minimal disruption to users' workflows.
Mac Repairs
Specialist Mac repair service addresses hardware failures, software issues, and component upgrades. We maintain Apple-specific diagnostic tools and genuine parts. Customers receive detailed assessments before any repair work commences on their Apple devices.
Collection Service
Our convenient collection service retrieves devices for repair when customers cannot visit our workshop. We coordinate secure transportation and return devices upon completion. This service ensures accessibility for clients across London's business districts.
People
Wendy Judd
Founding Director
With 25 years in IT, Wendy co-founded London Laptops in 1986. She oversees operations and technical standards, ensuring exceptional service delivery. Her leadership maintains the company's reputation for reliability and expertise.
Questions
How quickly can you repair my laptop?
Our standard service completes repairs within one working day, with same-day options available for urgent cases. Turnaround time depends on part availability and issue complexity.
Do you repair all laptop brands?
Yes, we service all major brands including Apple, Dell, HP, Lenovo, and Asus. Our technicians have experience with both modern and legacy systems across various models.
What happens if my data cannot be recovered?
We operate a strict no recovery, no fee policy for data retrieval services. Customers only pay when we successfully recover their important files and documents.
Can you help with business IT equipment?
We provide maintenance and repair services for corporate clients, including government agencies and insurance companies. Our business accounts offer tailored support and volume discounts.
Do you offer warranty on repairs?
All repairs come with a comprehensive warranty covering both parts and labour. Specific warranty durations vary depending on the type of repair completed.
How do I get my device to you?
We offer a convenient collection service across London, or customers can bring devices directly to our SE1 workshop. Secure packaging materials are provided for transported devices.
Reviews (7)
Oly Cod
Dec 10, 2021 Report
Managed to completely thread a screw on my laptop and couldn't get it open. Tried a couple of other places and they couldn't help but these guys were really helpful, got the job done with minimal fuss and very reasonably priced. Highly recommend them, will definitely be the first place I go if I have any more laptop problems.
Vanessa Veebee Bailey
Oct 20, 2021 Report
I can't praise these guys enough.! Quick efficient and professional. As someone who knows very little about computers. totally freaked out when my macbook had a virus! After attempting to solve the problem but made things worse They were a godsend. Value for money i wholeheartedly recommend them!
Eva M.
Sep 11, 2021 Report
I paid 400 for a screen replacement of my MacBook Pro Retina 15 inch laptop I believe the price is somewhat higher than average, but bearing in mind it was a fast service and an immaculate job, perhaps it's a fair trade. The newly fitted screen is on the warranty, besides they did a complimentary clean-up of the inside tech. Good company. Friendly and well-skilled in what they are doing.
Ignacio De Haedo
Dec 12, 2020 Report
Took my macbook for a fix. There were several issues: 1. Communication was terrible. They promised to send pictures which they never did. They were extremely slow to respond to messages 2. They took more than a month to fix my laptop and didn't let me know what was going on. It felt very dodgy 3. They used damaged and dirty components to replace the faulty ones and didn't tell me until after I went to pick it up.

This is incredibly dishonest and shows why this business is not to be trusted 4. When I picked up my laptop, I noticed it was incredibly dirty and I could hear loose screws inside the laptop when I moved it. They didn't even bother with doing very basic checks 5. They charged me 300 to fix liquid damage on a keyboard and provided the terrible service detailed above Do yourselves a favor and stay away from this place.
Sandra Stepan
Nov 06, 2020 Report
Thanks for Win Mac you guys have help got my Mac book mid pro 2012 I appreciate for your help giving some advices! Definitely will come back!
Iqraaa Malik
Sep 03, 2020 Report
Great customer service and they also repaired my device flawlessly, I would definitely recommend this store!
Bikerrob
Jul 05, 2020 Report
Usually good service. shorter opening hours at the moment and a little more difficult to get hold of than usual.