Business Details
36 Years
experience
Expert Computer Repair Services in Dartford
Swanley Computers has been providing expert computer services in Kent since 1990. Our team specialises in comprehensive repairs for all major laptop and desktop brands, including screen replacements, data recovery, and hardware diagnostics. We invest in advanced tools to ensure high success rates in data retrieval and system restoration. As an authorised Epson repair centre, we combine manufacturer-approved processes with decades of hands-on experience. Our remote assistance service offers cost-effective solutions for software issues, while our retail store in Dartford provides convenient access to refurbished systems and accessories. We prioritise clear communication, ethical practices, and long-term customer relationships. Our technical expertise spans virus removal, system upgrades, and media transfer services, catering to both individual and business clients across the UK. With a focus on reliability and transparency, we deliver tailored solutions that address specific client needs while maintaining strict data security protocols.
Services
Computer Repairs
Data Recovery
Remote Assistance
Printer Repairs
Media Transfer
Screen Replacements
Virus Removal
System Upgrades
Refurbished Sales
Hardware Diagnostics
Served areas
- Bexley & Dartford
Details
- Year established: 1990
Highlights and features
- We have over 30 years of experience repairing all major computer brands.
- Our Epson-authorised status ensures manufacturer-standard printer repairs.
- We use 4,000+ investment in data recovery tools for maximum success rates.
- Remote assistance available for software issues during working hours.
- We offer competitive pricing on screen replacements with 48-hour turnaround.
Associations and certifications
- Epson Express Service Centre
Services
Computer Repairs
We diagnose and fix hardware and software issues for all major computer brands. Our technicians handle screen replacements, virus removal, and component repairs using manufacturer-approved parts. With over 30 years of experience, we provide reliable solutions for both desktop and laptop systems, including data preservation during repairs.
Data Recovery
Specialised recovery of data from damaged storage devices including hard drives, SSDs, and memory cards. We use advanced tools to retrieve files from non-booting systems or physically damaged media. Our success rate improved significantly after investing 4,000 in dedicated recovery equipment, while advising against DIY recovery attempts that could cause further damage.
Remote Assistance
Cost-effective troubleshooting for software issues via secure remote connection. Available during working hours for problems like email configuration, malware removal, and driver installations. Sessions start at 35 for 30 minutes, with technicians guiding users through necessary steps while advising on data backup precautions.
Epson Printer Repairs
Authorised repair service for Epson printers with warranty-covered options. We handle both in-warranty and out-of-warranty repairs, using genuine parts where possible. The process includes fault diagnosis, ink system maintenance, and firmware updates, with transparent pricing that accounts for consumables used during repairs.
Media Transfer
Conversion of legacy media formats to digital files through our sister service Yesterday Reborn. We transfer VHS, cassette, and film formats to modern digital formats, alongside photo and document scanning. This service preserves family memories and historical records while offering optional enhancements and large-format printing options.
Questions
What computer brands do you repair?
We repair all major brands including Dell, HP, Lenovo, Acer, Asus, and Toshiba, with experienced technicians handling both hardware and software issues.
Can data be recovered from failed hard drives?
Yes, we use specialist equipment to recover data from most storage devices, though success depends on the extent of physical damage to the media.
Do you offer same-day screen replacements?
Popular screen models are in stock for immediate fitting, while other replacements typically arrive within 48 hours or next-day delivery for urgent cases.
What remote support options are available?
Our remote assistance covers software troubleshooting during working hours, with technicians connecting securely to resolve issues like malware infections and configuration problems.
Are Epson printer repairs covered under warranty?
Yes, we provide authorised Epson repairs with warranty coverage for eligible models, using genuine parts and following manufacturer-approved procedures.
How do you handle urgent computer failures?
While we don't offer 24/7 emergency services, we prioritise urgent cases during opening hours and provide clear advice on minimising data loss while awaiting repairs.
Reviews (36)
Patricia Sibley
Jun 13, 2022
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Once again the guys at Swanley Computers have got my laptop up and running again. The problem this time was a failing hard-drive. They sourced a new affordable alternative drive (my machine is over 5 years old, so not worth going for top-of-the-range), installed it fixed a couple of Windows bugs and I had it back within the week. They explain things clearly and have helped with suggestions for other software I want. Highly satisfied.
Judith B.
May 30, 2022
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This was the first time I have used Swanley Computers and am so glad I did. They put right 3 problems with my laptop. One took longer than expected but it was worked on until solved. They had a very professional approach, were well organised, gave clear instructions and took time to explain things.
George M.
Apr 09, 2022
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Excellent work done by this company on my laptop that I thought was gone for good. Works better now than it ever has done. Have used them before and they are knowledgeable, friendly and offer repairs at a good price. Highly recommend.
Karen Rowland
Feb 23, 2022
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Have used Swanley computers for 10 years plus, they've built a whole PC for us as well as updated parts & cleared viruses. I can highly recommend them, great service, very competitive prices & more importantly they're honest & don't try & make out of their customers. Definitely value for money, wouldn't go anywhere else.
Karen Rowland
Jan 27, 2022
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Have used Swanley computers for 10 years plus, theyve built a whole PC for us as well as updated parts & cleared viruses. I can highly recommend them, great service, very competitive prices & more importantly theyre honest & dont try & make out of their customers. Definitely value for money, wouldnt go anywhere else.
Alan Jobling
Jan 06, 2022
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Very happy with the pc repair. Three day turnaround and was exactly what was suspected over the phone and very reasonable price. Very happy. Will recommend and use again
Cheryl Jeff
Dec 11, 2021
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Thought I had lost all of my work (over 5 years worth) when my hard drive became corrupt. These guys didn't give up recovering the data and though it did take some time they persevered with it and managed to recover it all. I cannot recommend them enough. Great service
Cheryl Jeff
Dec 10, 2021
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Thought I had lost all of my work (over 5 years worth) when my hard drive became corrupt. These guys didn't give up recovering the data and though it did take some time they persevered with it and managed to recover it all. I cannot recommend them enough.
Bernice Mckie
Nov 16, 2021
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I have used Swanley Computers for repairs on my Desk Top Computer and my Laptop. Knowing absolutely nothing about computers myself, I contacted Jeremy at Swanley Computers and he had both machines working fully for me in no time at all. He was very kind and patient explaining everything to me, and I feel confident knowing I have his number, as and when I may need help again. I would highly recommend Swanley Computers.
Tony Avenell
Nov 09, 2021
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When I experienced trouble with my Epson printer, I made an appointment to have it looked at by Jeremy & Adam at Swanley Computers. Unfortunately, the printer was past saving so I decided to purchase a new Epsom printer. Not being that computer literate imagine my horror and disappointment when, having followed the makers instructions, I could not connect it to my computer. So, on the phone to Jeremy and after a few calls and sessions with detailed instructions all was fixed.
I would like to express my thanks to Jeremy for his patience and professionalism when dealing with me and I would highly recommend Swanley Computers, no surprise they have survived for 31 years, thank you.
I would like to express my thanks to Jeremy for his patience and professionalism when dealing with me and I would highly recommend Swanley Computers, no surprise they have survived for 31 years, thank you.
Paul Holder
Oct 24, 2021
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Excellent service. Fixed my printer on a 'no-fix-no-fee' basis. Paid 35 deposit which is returnable if they don't fix it. Quick turnaround as well, got a call to collect it the next day. Great all round really as I hate installing new hardware and software as it always takes time to get used to the new user interfaces and there are often 'connectivity' issues
Robert Spinks
Sep 05, 2021
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I have received consistently excellent service from Swanley Computers. I am being given quick advice over the phone when I call. When I have needed upgrades to my PC, they have always been exactly what I needed - worthwhile upgrades that solved problems. Solutions have been inexpensive, and I have never been oversold new equipment, or spares. Highly recommended.
Alan Brady
Mar 10, 2021
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I have been a very happy customer since 1994. Jeremy has always been very polite, friendly and helpful. He has always solved my computer problems quickly and to my full satisfaction. I have bought from them reconditioned equipment that is as good as new. I wholeheartedly recommend them.
George Markstone
Feb 24, 2021
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Had my desktop repaired here and what a fantastic job. Managed to save all my data, provided a new drive and it is now just like new. Really fast now and they did it really quickly. I was advised by someone else that the drive was broken and data could not be extracted. However, after reading the reviews here I am so glad I sought a second opinion. They clealy have a huge amount of knowledge and the equipment equipment to fix these things. Fantastic outfit. Covid secure as well.
George Markstone
Feb 15, 2021
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Had my desktop repaired here and what a fantastic job. Managed to save all my data, provided a new drive and it is now just like new. Really fast now and they did it really quickly. I was advised by someone else that the drive was broken and data could not be extracted. However, after reading the reviews here I am so glad I sought a second opinion. They clealy have a huge amount of knowledge and the equipment equipment to fix these things. Fantastic outfit. Covid secure as well.
Joshua Green
Dec 23, 2020
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Thank you, thank you, thank you. Had a data disaster and was told by a chap who came to my house that the data was lost. Took it here and they recovered the lot - all 800 gigs of it. Took less time than they said and they quoted a week. Fantastic and really know their stuff. Very polite and knowledgeable guy there. Cannot recommend them enough. 5 stars is not enough! Very happy customer.
Martin Gilby
Nov 12, 2020
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Swanley Computers rescued my ancient laptop from going on the scrapheap. It's now booting up incredibly quickly and streaming high quality video very smoothly with no glitches. They have good Covid precautions and I felt very safe using their services.
Chris Cars
Aug 01, 2020
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Excellent service, I travel nearly an hour to have Jeremy sort out any problems as I trust him to do the best in often challenging circumstances. Several visits in the last 4 years for recovering data from hard drive failures to saving my system from a nasty cyber attack. Highly knowledgeable, experienced, trustworthy and fair prices for the work.
Alan B.
May 12, 2020
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Jeremy, at Swanley Computers, has helped me since 1994, when I was made network manager at a secondary school. I never go anywhere else. Their service is excellent. Professional and friendly.
Vic Whiting
Apr 24, 2020
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The proprietor of Swanley Computers (Jeremy Beech) is unfailingly helpful and extraordinarily knowledgeable in all matters relating to computing. He comes up with the right answers, when others that I have turned to are simply perplexed. I thoroughly recommend using his services.
Patricia C.
Nov 28, 2019
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I need a new battery for my Chromebook, I contacted Swanley Computers, the two men there couldn't be more helpful. They came and picked my Chromebook up from my home and returned it to me the next day. Excellent service. Couldn't ask for anymore.
Patricia C.
Nov 28, 2019
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I need a new battery for my Chromebook, I contacted Swanley Computers, the two men there couldn't be more helpful. They came and picked my Chromebook up from my home and returned it to me the next day. Excellent service. Couldn't ask for anymore.
Michael Horwood
Jun 24, 2019
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Really fantastic service - helped save my computer and resolved all the problems!! Highly recommended for any computer problems!
Chris Hughes
Jan 10, 2019
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Try this company first before spending a lot more with other companies. Reliable service and fair pricing - I know one of the bigger names in the data recovery field would have charged 2 or 3 times more for the same outcome. Very pleased!
Rachel Rebecca Yelding
Dec 21, 2018
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They managed to rescue the data from my laptop after I was told by technical support from the shop I bought it that my data was gone for good. I definitely recommend them.
Peter E.
Oct 26, 2018
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Swanley Computers recently replaced the hard drive on my mac-book pro (of 6 years). The job took just a few days and my mac-book now works faster than ever.
Carol Knight
Jan 23, 2018
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Just found this place, tucked away near Swanley town centre. Explained everything so I could understand, unlike the waffle I got from another computer shop. Very happy with repair and price paid. This is a hidden gem, will definitely use them again.
Charlotte Kitchener
May 17, 2017
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Didn't expect a 30 year old video to look ok on DVD! Thank you so much for being so easy to communicate with and for doing such a good job.
Mark Tyson
Dec 24, 2015
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Many thanks to Swanley Computers, particularly Tracy, for all of their expertise and advice in designing a new system for my business. Highly recommended
Dominic Williams
Have been a customer of Swanley Computers for a number of years and they have always provided an exceptional service with both our business and personal computers, networks etc. Highly recommended.
Susan Caxton
Had some very old cine films done here and they are superb. Asked for a DVD and the guy told me about digital options on a usb stick for my telly. Got both and dead easy to watch and the quality is amazing, so clear. They clean the films and everything and very reasonable. Taking some videos there next week. Thank you. Will recommend.
July Green
Life Savers! My laptop stopped working and as I was halfway through a document that I need to finish that day. Called them to ask if they did a same day service. They do an express service although no guarantee that it could be fixed that day as it may need parts etc. Fact is they got it done in two hours. Totally brilliant place and very nice guys that work there. 10/10
Gary Cole
Worked for the company back in the early 90s such great memories and top people fantastic service and knowledge hence the great reviews if you need something done that revolves a computer there is no other place to go period
Luke Hallard Shared
Good advice from the owner Jeremy with repair to a water damaged HTPC, and a very cost effective service.
Linda Moon
Needed 2 A4 and 4A3 photos printed from negatives today and found this great little place just off the high street. They seem to do a lot of stuff. Mostly computer repairs but also video to dvd, printing, allsorts. 1 hour later all the photos done and brilliant print quality. Have decided to get 2 of them enlarged to A1 size (about 15 I think) Full colour 36 x 24 inch photo a real bargain. Normally pay well over 60 in London where I work for the same thing, assuming I could get it done same day. What a find. I thought shops that offer good quality old fashioned service were a thing of the past - not here. Highly recommended.
Philly May
Fantastic service. I dropped in an audio cassette in the morning explaining that I needed it within 48 hours for a funeral. It was all done and sorted - the same day!! Brilliant. Gonna drop in a load of old video tapes for them to do as well. Highly recommended.