Business Details
Emergency
services
Your Trusted IT Support Partner in London
Established with over 25 years of combined expertise, we deliver tailored IT solutions for small to medium enterprises, charities, public sector organisations, and individuals across London. Our services span strategic IT consulting, cloud infrastructure management, network optimisation, and 24/7 remote or onsite technical support. With dedicated branches in Kensington and Temple, we prioritise customised problem-solving to address unique business challenges, supported by certified technicians committed to minimising downtime and maximising operational efficiency.Our customer-centric ethos ensures transparent communication, proactive security measures, and adherence to regulatory compliance, fostering long-term trust. Recognised for rapid response times and technical excellence, we empower clients with scalable solutions that align with evolving technological demands while maintaining a human-centric approach to service delivery.
Services
IT consulting
Cloud management
Router configuration
Remote support
Network security
Managed IT support
Highlights and features
- We are a London-based IT solutions provider with local market expertise.
- Our team includes certified technicians with over 25 years of collective experience.
- We offer 24/7 support for urgent technical issues and consultations.
- Customer needs guide our transparent, feedback-driven service approach.
- We implement advanced security protocols to ensure data protection and compliance.
What people say
Knowledgeable, methodical, helpful
Super professional
Fast, honest, reliable
Human-centric service
Immediate problem resolution
Services
IT consulting
Our IT consulting service provides strategic guidance for businesses seeking to optimise their technology infrastructure. We assess existing systems, recommend upgrades, and implement solutions to improve efficiency and security. With certified experts, we deliver actionable insights tailored to your operational needs, ensuring long-term scalability and cost-effectiveness.
Cloud management
We offer comprehensive cloud management solutions, including strategy development, migration, and ongoing infrastructure optimisation. Our team ensures secure data storage, disaster recovery, and compliance with industry standards. By leveraging cloud technology, we help businesses reduce costs, enhance collaboration, and maintain uninterrupted access to critical applications.
Router configuration
Our router management service ensures secure and efficient network infrastructure for businesses of all sizes. We handle setup, security configuration, and firmware updates to prevent cyber threats. With quality-of-service policies, we prioritise critical traffic, minimising latency for essential operations like VoIP and video conferencing.
Remote support
Remote IT support delivers instant troubleshooting, software installation, and system maintenance without onsite visits. We resolve technical issues in real time, perform security audits, and manage updates remotely. This service minimises downtime, offering businesses flexible, cost-effective solutions for ongoing IT needs.
Network security
We implement robust security measures to protect business networks from cyber threats. Services include firewall configuration, intrusion detection, and regular vulnerability assessments. By proactively monitoring systems, we identify risks early and apply patches to safeguard sensitive data, ensuring compliance with regulatory requirements.
Questions
What areas in London do you provide IT support for?
We offer on-site and remote IT support across London, including Kensington, Holborn, Temple, Chelsea, and surrounding areas.
What does your managed IT support service cover?
Our service includes proactive monitoring, software updates, backups, security measures, helpdesk support, and infrastructure maintenance tailored to your business needs.
How quickly can you respond to an IT issue in London?
For critical issues, we aim for same-day response in central London zones. Remote support can begin immediately, with on-site visits scheduled as needed.
How do you charge for IT support or consulting?
We use transparent pricing via fixed monthly plans or clear hourly rates, with no hidden fees. Quotes are provided before any work begins.
Do you support home users and freelancers?
Yes, we provide reliable IT solutions for home users, freelancers, and small businesses across London, ensuring personalised support and system optimisation.
Reviews (7)
Dhruv
Apr 16, 2022
Report
Great service and great advice from the technicians. Love their free diagnostics service, especially as a student. Did not repair my device at all but was still given a cost-effective quote.
Tom Rhodes
May 12, 2020
Report
Awesome guys. I hold Focus PC in high regard, the team work seamlessly with our own business and always able to assist with any issue. They offer pragmatic solutions helping our business work more efficiently.
Ben Higgins
Apr 04, 2020
Report
An excellent service. They stock a large number of parts which are otherwise difficult to find on the same day. They also offered to install everything at very reasonable prices. I will definitely be using them again.
Bob Hamilton
Mar 27, 2020
Report
The Focus PC team have been taking are of all our I.T requirements for over 5 years now. An exceptional team who have always been available to handle any issue we have faced over the years. They liaise with all 3rd parties making sure everything runs smoothly.
Joe Williams
Mar 12, 2020
Report
Excellent service. I called Focus PC after my computer had completely crashed. They had an engineer come out to me on the same day and the issue fixed with in an hour. They engineer was very knowledgeable about the issue and explained everything clearly.
Kunal Ahamed
Feb 19, 2020
Report
Focus PC Have been exceptional, helping transition our company to a new email system as well as a new domain. We have experienced nothing but honest and professional support. They are always on hand and answer any questions we may have.
Henry Groats
Jan 08, 2020
Report
I commissioned Focus PC to run a security audit at my business and advise on measures we can take to keep our business safe from cyber attacks. I was impressed with the level of detail provided and satisfied with results. Focus have since implemented all the required steps with no disruption to our day to day.
