Business Details
17 Years
experience
Expert Computer Repair in Surrey
Established in 2009, JTPC Computer Repair Services is a family-run business providing professional IT solutions across Surrey and surrounding areas. Our CompTIA A+ certified technician delivers fast, reliable computer repairs, network installations, and remote support for home users and small businesses. With no call-out charges and competitive pricing, we prioritise customer satisfaction through transparent communication and 30-day repair warranties. Our services include hardware upgrades, virus removal, data recovery, and broadband setup, serving locations including Sutton, Leatherhead, Guildford, and Epsom. Fully insured and locally operated, we combine technical expertise with personalised service to extend device lifespans and optimise digital performance.
Services
Computer Repair
PC Tune-Up
Remote Support
Broadband Setup
Data Recovery
Network Installation
Virus Removal
Hardware Upgrades
Email Configuration
Software Support
Details
- Year established: 2009
Highlights and features
- We are CompTIA A+ certified IT technicians
- No call-out charge for all repair services
- 30-day limited warranty on all repairs
- Serving Surrey and surrounding areas since 2009
- Offering both on-site and remote support options
Associations and certifications
- CompTIA A+
What people say
Quick virus removal
Competitive pricing
Expert technical knowledge
Reliable follow-up
No call-out fees
Services
Computer Repair
We diagnose and fix hardware and software issues for desktops, laptops, and servers. Our engineers replace faulty components, remove viruses, and resolve performance problems. All repairs come with a 30-day warranty and use parts with 12-month manufacturer guarantees.
Remote Support
Resolve technical issues without a visit through secure remote connections. Using Windows Quick Assist or AnyDesk, we troubleshoot software problems, configure settings, and provide guidance. Ideal for urgent software issues and system optimisation tasks across all Windows versions.
PC Tune-Up
Improve computer performance with our comprehensive health check. We clean temporary files, check for malware, optimise settings, and defragment hard drives. This service extends device lifespan and enhances speed, with no obligation upgrade recommendations if required.
Network Installation
Install and configure wired and wireless networks for homes and small offices. We implement powerline adapters, mesh systems, and access points to ensure reliable connectivity. Services include Ethernet cabling, broadband setup, and liaison with internet service providers for connection issues.
Data Recovery
Retrieve lost files from failed hard drives, SSDs, and storage devices. We handle accidental deletions, formatting errors, and hardware failures. Data is recovered to replacement drives or cloud storage, with secure wiping available for old devices prior to disposal.
People
John Treby
Owner
John Treby established JTPC Computer Repair Services in 2009 as a sole trader. A CompTIA A+ certified technician with over 14 years' experience, he specialises in home and small business IT support across Surrey. John manages all aspects of the family-run business.
Questions
What areas do you cover?
We serve Sutton, Leatherhead, Guildford, Fetcham, Wallington, Carshalton, Cheam, Epsom and surrounding Surrey areas.
Do you offer remote support?
Yes, we resolve many issues remotely using secure software without requiring a home visit.
What warranties do you provide?
All repairs have a 30-day limited warranty, with parts typically carrying 12-month manufacturer guarantees.
Are there call-out charges?
No, there are no call-out charges for any of our repair and support services.
How quickly can you respond?
Most issues are resolved within 1 hour during standard working hours (Mon-Fri 9am-5:30pm).
What payment methods do you accept?
We accept cash, bank transfers, and major debit/credit cards for completed repair services.
Reviews (3)
Donna
I rang John Treby to explain some problems I was experiencing with my laptop (Toshiba). He was very polite and arranged to collect it from me the same day! He corrected the issues I had very promptly and delivered it back to me the next day. I would recommend him to all my friends, family & colleagues - He is a very honest, polite, efficient, accommodating professional.
Bernard
Problem with computer called JTPC. They called on time and fixed computer within the hour. Good service, will use them again!!
Kath
My new laptop got infested with Malware. John picked up laptop, cleaned up, and sorted spyware. Laptop has been fine since. Highly recommend JTPC.