Business Details
Expert IT Support & Computer Repair Services
Van der Velde has been delivering expert IT solutions since 1862, evolving from typewriters to cutting-edge networking technologies. Our focus on service-driven relationships ensures tailored support without aggressive sales tactics. With over 25 years of dedicated IT experience, we partner with industry leaders like Dell, HP, and Microsoft to provide comprehensive solutions. Our team of engineering professionals prioritises quality support, offering flexible contracts and nationwide assistance across desktops, servers, and peripherals.Backed by manufacturer accreditations typically reserved for national firms, we combine technical expertise with a commitment to long-term client satisfaction. Our approach ensures rapid problem resolution, even for legacy systems, while maintaining transparency in pricing and service delivery.
Services
IT Support
Server Management
Cloud Services
Network Infrastructure
Computer Repair
Data Security
Managed Services
IT Consultancy
Hardware Supply
Disaster Recovery
Highlights and features
- We offer 25+ years of dedicated IT support experience
- Our team includes certified engineering professionals
- We maintain manufacturer accreditations from Dell, HP, and Microsoft
- Our service-driven approach avoids aggressive sales tactics
- We provide nationwide support across five client sites
Associations and certifications
- DELL
- HP
- Microsoft
What people say
Excellent sales service
Second to none server support
Rely on problems sorted quickly
Competence with various technologies
Quality support across five sites
Services
IT Support
Van der Velde provides comprehensive IT support covering desktops, laptops, servers, and peripherals across multiple locations. Our engineers deliver rapid troubleshooting and maintenance, ensuring minimal downtime for businesses. With nationwide coverage and manufacturer partnerships, we offer both reactive and proactive support tailored to each client's infrastructure.
Server Management
Our server management services include installation, monitoring, and maintenance of physical and virtual server environments. Backed by Dell partnerships, we ensure optimal performance and security for legacy and modern systems. Disaster recovery options and replica server solutions protect critical business data and operations.
Cloud Services
We implement cloud solutions including Microsoft Office 365, Exchange Online, and secure data backup systems. Our consultants design scalable cloud infrastructures that integrate seamlessly with existing IT environments while maintaining compliance and data protection standards for businesses of all sizes.
Network Infrastructure
Van der Velde designs and installs wired and wireless network infrastructures with firewalls, switches, and connectivity solutions. We specialise in structured cabling, leased line integration, and secure network configurations that support business growth and technological advancements.
Computer Repair
Our repair centre services cover HP and Dell servers, desktops, laptops, printers, and peripherals. Using manufacturer-certified processes, we restore functionality to both modern and obsolete equipment while maintaining warranty compliance and data security protocols throughout the repair lifecycle.
People
Steve Moseby
Managing Director
Steve leads Van der Velde's engineering team with a focus on service-driven relationships. He champions technical excellence without aggressive sales tactics, ensuring clients receive tailored IT solutions backed by manufacturer partnerships and 25+ years of industry experience.
Questions
What IT services does Van der Velde offer?
We provide comprehensive IT support including server management, cloud solutions, network infrastructure, computer repair, and managed services across the North of England.
Which areas do you serve?
While based in Newcastle upon Tyne, we provide nationwide IT support with experience handling multi-site deployments across five locations for major clients.
What manufacturer accreditations do you hold?
We maintain accreditations with Dell, HP, and Microsoft, giving us technical authority to service their equipment and implement certified solutions.
How do you handle legacy systems?
Our engineers specialise in supporting obsolete equipment through manufacturer partnerships and in-house expertise, ensuring continued operation of critical legacy systems.
What support options are available?
We offer flexible support contracts with rapid response times, including nationwide installation projects, remote monitoring, and on-site technical assistance.
