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RAETEk IT Services
Local Reliable Computer Repair Service in Ponteland, Morpeth, and surrounding areas
At Raetek Professional IT Services, I provide comprehensive support for the everyday technical challenges that affect laptops and desktop computers, ensuring that your equipment operates efficiently and reliably. My work covers the repair of PCs and laptops experiencing reduced performance, unexpected crashes, blue screen errors, overheating, damaged components, and other common faults. I also specialise in the removal of viruses, malware, and online scams, thoroughly cleansing compromised systems and strengthening their security to help prevent future incidents. In addition, I assist with recovering lost data and implementing dependable backup solutions designed to safeguard important files.

Beyond repairs and security, I deliver practical solutions across a broad spectrum of IT requirements. I resolve software-related difficulties involving Windows, email platforms, printers, and problematic applications. Hardware enhancements form another key aspect of my service, including SSD installations, memory upgrades, and the replacement of defective parts to revitalise ageing machines. I support home and small business networks by optimising Wi-Fi performance, configuring routers, improving security, and addressing connectivity concerns. Furthermore, I set up new devices, transfer data from older systems, and provide straightforward, jargon-free advice on matters ranging from password recovery to selecting suitable equipment.
Served areas
  • Ponteland, Bedlington, Ashington, Blyth, Morpeth, Pegswood, Cramlington, Northumberland, Whitley Bay, Tynemouth
Business details
  • Year established: 2005
  • Employees: 1
Highlights and features
  • Callouts charged around £55 + parts if required - with most issues being fixed within an hour
  • Over 20 years of trusted IT expertise
  • Comprehensive IT solutions for homes and businesses
  • Expert network setup and cybersecurity services
  • Reliable hardware maintenance and software support
  • Personalised service with ongoing technical assistance
Payment methods
  • Cash, Checks, Debit cards, Credit cards
Services
At Raetek, we bring over 20 years of IT expertise to deliver dependable computer repair and support services. We resolve performance issues, remove viruses and intrusive pop-ups, and carry out professional system upgrades, including SSD and RAM enhancements. Our team also manages new computer setup, secure data transfers, system health checks, and network configuration. We ensure your technology operates efficiently, securely, and without disruption.
Reviews (5)
Write a Review
Jean Farrow
Jun 26, 2026
Weve used Raetek recently and overall had a good experience. They were easy to deal with, communicated clearly, and got things sorted without any fuss. No overpromising or unnecessary sales talk just got on with the job and delivered what they said they would.
Everything was handled professionally and wed be happy to use them again if needed.
Jean Miller
Jun 25, 2026
Excellent prompt service
Laura Edgar
Jun 25, 2026
Fab, local, fast and stress free. Had my laptop back to me asap, million times better than larger tech companies! Attached photo of damaged screen that was replaced in two days
Sid Smith
Mar 25, 2026
When my ancient iMac was on the verge of giving up the ghost, I got in touch with Dave. Not only was he able to rescue all my data, after discussing options with him, he upgraded the hard drive and machine now performs like its just out of the box. Prompt reply, great customer service and a reasonable price. Would definitely recommend RAETEK to anyone with computer problems.
Darren Barrass
Mar 24, 2026
RAETEk were brilliant from start to finish. Engineer Dave upgraded the failing hard drive in our 2017 iMac and managed to keep all of our data intact. The difference in speed is unbelievable it feels like a brandnew machine. Excellent service, clear communication, and a fast turnaround. Highly recommended!