Business Details
We have been a trusted name in South East Wales since 1999, offering reliable PC repair and upgrade solutions. Our team specialises in diagnosing complex hardware and software problems, from cracked screens to data recoveries. We pride ourselves on delivering transparent pricing and a personal touch, avoiding the excess overhead of large firms. Our commitment to client satisfaction means we work swiftly, ensuring minimal downtime for your devices. We keep our skills current by regularly training in the latest technology and security protocols. Our reputation is built on honesty, quality workmanship and a genuine respect for our customers needs.
We provide free annual licence renewals for Norton security suites, simplifying ongoing protection for our clients. We run a secure backup service, storing encrypted copies offsite to safeguard against accidental loss. Our team also offers device unlocking and unpairing services, enabling you to regain access to forgotten tablets and phones. We maintain a local workshop, allowing us to respond quickly and personally to every repair request. We value every customers trust and endeavour to exceed expectations through professional standards and real expertise.
We provide free annual licence renewals for Norton security suites, simplifying ongoing protection for our clients. We run a secure backup service, storing encrypted copies offsite to safeguard against accidental loss. Our team also offers device unlocking and unpairing services, enabling you to regain access to forgotten tablets and phones. We maintain a local workshop, allowing us to respond quickly and personally to every repair request. We value every customers trust and endeavour to exceed expectations through professional standards and real expertise.
Highlights and features
- We have operated since 1999, delivering trusted local repair.
- Our services keep costs low by eliminating unnecessary staff overhead.
- We offer free annual licence renewals for Norton security suites.
- Our backup service securely stores data offsite, ensuring quick recovery.
- We provide expert diagnostics, guaranteeing accurate repairs within hours.
Services
Computer Repairs
Computer Repairs are performed on all makes, including PCs and Macs. We diagnose and fix hardware and software issues such as cracked screens, waterdamaged keyboards and stuck keys. Clients benefit from quick turnaround, precise diagnostics and transparent pricing and minimal downtime.
System Upgrades
System Upgrades include HDD to SSD conversions, larger capacity drives, and RAM enhancements. We tailor upgrades to match each clients usage, ensuring performance gains without compromising existing data. The result is faster boot times, improved multitasking and extended device lifespan.
Virus & Spyware Protection
Virus & Spyware Protection installs Norton 360 suites, providing spam filtering, firewalls and automatic optimisation. We configure the software to run silently, using minimal resources while delivering realtime defence. Clients enjoy secure browsing, protected finances and peace of mind with yearly licence renewals handled for them.
Backup & Restore
Backup & Restore offers secure, yearly data backups for PCs and laptops. We create encrypted copies stored offsite, ensuring quick recovery if accidental deletion or hardware failure occurs. Clients can rely on our service to safeguard precious photos, coursework and business files with minimal effort.
Device Unlocking
Device Unlocking services recover forgotten passcodes on iPads, iPhones and Android tablets, and we can unpair devices from previous owners. We require proof of ownership and use secure methods to reset accounts. Clients gain immediate access to their devices without costly replacement.
Reviews (4)
Nigel Camplin
Apr 16, 2022
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I was about to give up on my laptop but then I contacted Dave Cooper. Dave has completely turned my laptop around. Thanks Dave awesome. I would not hesitate in recommending Dave. Professional polite and great in passing on advice.
Wuzzuli
Mar 02, 2022
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Dave was an outstanding professional - quick work with an amazing attitude and regular updates. Definitely felt secure using his services and would recommend him to anyone who would listen. Thanks, Dave!
Carole Jones
Jan 16, 2022
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My Computer stopped working and needed it fixed urgently. I rang Dave and he picked it up that evening and fixed it with a new Hard drive. So happy it is much more efficient and quicker Would highly recommend.
Stephen Williams
Oct 04, 2021
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When my desktop pc made a loud bang and and gave off a smell of burning i thought that was it. But i contacted Dave cooper computers. He came and collected on the day i contacted him. A day later he contacted me to say it was up and running amazing. After a couple more adjustments that i requested and it was returned three day's from when he collected it. Outstanding service and it now looks like it did 10 years ago when i bought it but now it is five times faster. Fantastic service from beginning to end i would highly recommend Dave. Brilliant.