Business Details
28 Years
experience
Trusted IT Support in Ipswich
Established in 1998, we have built a reputation as a trusted IT partner for businesses across East Anglia. Our approach combines technical expertise with a personal touch, offering tailored solutions that keep operations running smoothly. With over 25 years of experience, we prioritise face-to-face support and direct communication with dedicated engineers. Our team becomes an extension of your business, providing proactive maintenance, cybersecurity, and cloud solutions.Clients value our reliability, with many maintaining partnerships for over two decades. We serve Suffolk, Essex, and Norfolk, delivering fast, jargon-free IT support that adapts to evolving business needs. Our commitment to quality is reflected in consistent five-star feedback and a focus on long-term client relationships.
Services
IT Support
VOIP Phone Solutions
Security Solutions
IT Training
Cloud Services
Website Hosting
Details
- Year established: 1998
Highlights and features
- We have served East Anglia businesses for over 26 years
- Our account managers become integral parts of client teams
- We provide face-to-face support without ticket systems
- Local expertise covering Suffolk, Essex, and Norfolk
- Direct access to dedicated engineers with industry knowledge
What people say
5 stars across the board
Outstanding service
Highly recommend
Always on hand
Knowledgeable about our industry
Services
IT Support
We provide comprehensive IT support including proactive maintenance, troubleshooting, and contract-based services. Our engineers deliver face-to-face assistance to resolve technical issues promptly. Clients benefit from direct access to dedicated support personnel without automated ticket systems.
Security Solutions
Our cybersecurity services protect businesses from digital threats through advanced protection measures. We implement monitoring systems and provide expert advice on virus protection. Clients receive tailored security strategies to safeguard sensitive business data and IT infrastructure.
Cloud Services
We offer cloud-based solutions enabling seamless team collaboration and data accessibility. Our services include cloud migration, management, and integration with existing systems. Businesses benefit from scalable storage solutions and improved operational efficiency through modern cloud technology.
VOIP Phone Solutions
Our VOIP systems provide reliable business communication solutions with user-friendly interfaces. The service includes installation, maintenance, and upgrades of internet-based phone systems. Clients experience improved connectivity and cost-effective communication infrastructure tailored to business needs.
IT Training
We deliver targeted IT training programs to enhance staff cybersecurity awareness and technical proficiency. Training covers threat identification and safe computing practices. Businesses benefit from reduced security risks and improved employee confidence in managing technology challenges.
People
Tim Goulding
Director
With over 25 years in IT services, Tim leads strategic direction while maintaining hands-on involvement in client relationships and technical operations.
Craig Starling
Director
Craig oversees service delivery and technical standards, combining management expertise with practical IT support experience gained since company formation.
Rosemary Goulding
Director
Rosemary manages business operations and client relations, ensuring service excellence through her extensive knowledge of IT support requirements and industry best practices.
Darren Chmiel
Engineer
Darren provides technical expertise across network systems and cybersecurity, applying specialist knowledge to deliver effective IT solutions for business clients.
Daniel Swann
Engineer
Daniel specialises in infrastructure support and cloud solutions, offering practical technical skills developed through years of hands-on IT support experience.
Questions
What IT services do you offer for businesses?
We provide IT support, cybersecurity, cloud services, VOIP phone systems, IT training, and website hosting tailored to business needs.
Which areas do you cover for on-site support?
We cover Suffolk, Essex, and Norfolk with rapid response times for face-to-face technical assistance.
How quickly can you respond to IT issues?
We prioritise urgent matters with same-day visits available for critical systems failures and security incidents.
Do you offer cybersecurity protection services?
Yes, we implement advanced security solutions including monitoring, virus protection, and tailored threat prevention strategies.
Can you support cloud migration projects?
Our cloud specialists assist with migration, implementation, and ongoing management of cloud-based business systems.
How do you handle ongoing IT support contracts?
We offer customised maintenance agreements with regular system checks and priority response times for proactive IT management.
