Business Details
Open 24/7
always available
Your Trusted Computer Repair Experts in Colchester
Detect 2 is a trusted technology solutions provider serving Colchester and the surrounding areas of Essex. With a dedicated team of professional computer technicians, we specialise in delivering comprehensive repair and support services for PCs, Macs, laptops, mobile devices, and gaming consoles. Our commitment to transparency ensures all clients benefit from fixed pricing structures with no hidden charges, while our focus on rapid service delivery guarantees most repairs completed within 24-48 hours. We combine technical expertise with exceptional customer service, offering both on-site and in-store solutions for home users and businesses. Our technicians provide clear, jargon-free explanations and prioritise data security across all operations, including hardware upgrades, virus removal, and secure data erasure. Recognised for our reliability and customer-centric approach, we maintain strong partnerships with leading technology brands to deliver competitive software licensing and support options. Through years of experience supporting diverse clients during critical periods, including the 2020 pandemic, we've developed tailored solutions that address both immediate technical needs and long-term digital literacy requirements.
Services
Computer Repairs
Data Recovery
Apple Repairs
Console Repairs
Mobile Repairs
Gaming PC Builds
Hardware Upgrades
Virus Removal
Technical Support
Served areas
- Colchester & Essex
Highlights and features
- Weekend and Evening Call-Out's Available
- Bank Holiday Call-Out's Available
- No Hourly Fee
- Fixed Prices
What people say
Knowledgeable staff
Quick results
Friendly service
No hidden charges
Reliable repairs
Services
Computer Repairs
We specialise in comprehensive computer repairs for desktops and laptops, addressing hardware failures, software issues, and performance optimisation. Our technicians handle component replacements, operating system restoration, and virus removal while preserving data integrity. With expertise across Windows and macOS platforms, we deliver lasting solutions that restore functionality and extend device lifespan.
Data Recovery
Our data recovery service retrieves information from failed storage devices including hard drives, SSDs, and USB sticks. We employ specialist equipment to recover files from physically damaged media while maintaining strict confidentiality protocols. This service includes diagnostic assessment and tailored recovery strategies for both personal and business data storage systems.
Apple Repairs
We provide certified Apple device repairs including iMacs, MacBooks, and iPads, with genuine component replacements and software optimisation. Our specialists handle screen replacements, performance upgrades, and macOS compatibility solutions. We also offer secure data migration and erasure services to prepare devices for resale while maintaining data security standards.
Console Repairs
Our console repair service addresses hardware failures in gaming systems including Xbox, PlayStation, and Nintendo devices. We fix issues with power components, disc drives, and display ports while maintaining warranty compliance where applicable. This includes diagnostic testing and component replacement using manufacturer-approved parts to restore full gaming functionality.
Mobile Repairs
We offer screen replacements and hardware repairs for smartphones and tablets, including iPhone and iPad models. Our service includes diagnostic testing, battery replacements, and water damage recovery. We maintain device functionality while preserving data integrity through certified repair processes that use quality replacement components.
Questions
What areas do you service?
We provide computer repair services throughout Colchester and surrounding areas of Essex, with both on-site and drop-off options available.
What devices do you repair?
We repair PCs, Macs, laptops, mobile phones, tablets, and gaming consoles including Xbox, PlayStation, and Nintendo systems.
How long do repairs take?
Most repairs are completed within 24-48 hours, with priority service guaranteed for urgent requirements and business clients.
Do you offer data recovery?
Yes, we specialise in data recovery from failed storage devices including hard drives, SSDs, and USB storage media.
Are your technicians qualified?
Our team consists of experienced computer technicians with expertise in both hardware and software solutions across multiple platforms.
Do you provide business IT support?
Yes, we offer comprehensive business IT support including software licensing, security solutions, and on-site technical assistance.
Videos
Reviews (24)
Keith Minnikin
Jun 14, 2022
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Over the past 5 years or so these guys have saved me. and my business laptop. so many times. from the dreaded 'BSOD' to damaged hard drives and just yesterday remotely upgrading my SQL Server remotely, whilst I was working outside the UK. These guys are truly amazing. polite, effecient, well priced. I really cannot praise them. or thank them enough. fantastic service!
Richard Frank
May 23, 2021
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Critical: Value said they could repair phone. Paid well over 100 to get home and phone still not working. not happy
Convoy
Mar 27, 2021
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Critical: Professionalism, Quality, Value DO NOT USE! I took a perfectly working iphone for a new battery! It came back not able to make calls and the home button broken. Do Not Use!
Peter
Mar 23, 2021
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Great service and easy to deal with ,not being that computer savvy
the problem was sorted and a full explanation given on collection as for cost very reasonable. I would recommend giving them a try. 5*
the problem was sorted and a full explanation given on collection as for cost very reasonable. I would recommend giving them a try. 5*
Penelope Richards
Nov 15, 2020
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This company has given excellent service; fast, efficient and extremely knowledgeable. they go the extra mile to explain everything if you wish which is great for me., leave them a message - rapid response.
Kelly Anne
Aug 29, 2020
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brilliant service, reasonable prices, James was very knowledgeable, friendly and it was easy to explain the laptop issues to him.
very happy to have a fixed, upgraded quicker laptop. he backed up, saved and moved back all music files for us.
a great service highly recommend for all computer/laptop issues thank you
very happy to have a fixed, upgraded quicker laptop. he backed up, saved and moved back all music files for us.
a great service highly recommend for all computer/laptop issues thank you
Louise Hill
Jul 17, 2020
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Absolutely fantastic service from start to finish. Super quick & efficient. Highly recommended. My iPhone is like brand new! Thank you.
Emma Mylam
Apr 17, 2020
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So helpful and quick. Full of good advice and easy to get to. Thank you so much, you have made a teenager very happy this evening
Claire Hollins
Feb 02, 2020
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Brilliant service and very reasonable price.. Kind and friendly help , especially for those of us who are not tech savvy.
Samantha Seymour
Jan 24, 2020
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Cannot recommend these guys enough - my iMac that I have had since 2012 crashed, I took it to an apple store where I was told that they do not produce the parts anymore as it's too old, they suggested that it was probably the hard drive that had gone. Basically suggested that there was nothing I could do. My partner contacted Detect2 and outlined the issues, we received a very quick response to bring it in.
Not only did Sean replace my hard drive and graphics card, he managed to extract all my documents, files and photo's since I have had the computer and put it all on the new hard drive. In a few days I got my computer back all fixed; it's faster and better! Sean communicated with me throughout the entire process and kept me updated. In all aspects of this process was great; communication, fix, price and customer service was outstanding!
Not only did Sean replace my hard drive and graphics card, he managed to extract all my documents, files and photo's since I have had the computer and put it all on the new hard drive. In a few days I got my computer back all fixed; it's faster and better! Sean communicated with me throughout the entire process and kept me updated. In all aspects of this process was great; communication, fix, price and customer service was outstanding!
Colin Humphreys
Dec 23, 2019
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Smashed the screen on my iPhone this morning, rang these guys at 14:00, dropped my phone off at 16:00 picked up and sorted by 17:00 hrs awesome service thanks guys
Lucy Moreno Borges
Nov 11, 2019
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Excellent service from start to finish. James was so helpful and polite. I wouldnt consider going anywhere else now!! Thank you for the superb service guys.
Amy Allen
Oct 16, 2019
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Great friendly service always happy to help
James has really helped when my computer has played up with a quick response and I would highly recommend to others
James has really helped when my computer has played up with a quick response and I would highly recommend to others
Brian Walton
Sep 30, 2019
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Great Service always. unlike some traders or companies these guys always call back and provide efficient service. Always use again
Gemma K.
Jun 21, 2019
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What a fab, friendly place!If you need your iPhone screen replacing then this place is a must!Highly recommend!
Sandie Mcaleavy
Oct 23, 2018
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Many thanks again James for coming to the rescue! Always prompt efficient service served with a smile. No problem is ever too small for your company.
Lyndon Martin
Aug 08, 2018
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I have used them a few times now always a very good service very friendly and have always sorted things out I highly recommend
Tara Scott-Sowter
Aug 11, 2017
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Phoned with a mac issue, they asked me to drop it off that afternoon, issue rectified and my mac was returned within 1.5hrs. Quality and friendly service!!
Sam S.
May 12, 2016
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Such a help with a rather random enquiry, really friendly and didn't make me feel a nuisance. I highly recommend
Amy Luckie
Fantastic friendly professional & quick service. Have used twice for laptop problem's. Would highly recommend!
Charlene Revill
Fantastic company. James is amazing, kept me up to date with all stages of repairing my 2 laptops!!
Defiantly use again!
Defiantly use again!
Janet Kingston-Davis
Went above and beyond the service I initially required. Full marks for sorting out the initial problem of iPad repair and I now have a battery life lasting for several days without recharge....will definitlely be coming back but hopefully not after dropping the ipad air 2 again!
Phil Yollom
Well, what a great service. Enquired this morning about my damaged phone. They were very accommodating and repaired my phone after I finished work. A top gent and would recommend this company to anyone.
Katrina Greenleaf
Fantastic service had my phone screen replaced in an hour and when my iTunes would not unlock my phone they told me to bring it back in and in a few minutes had my phone working like new highly recommend