Business Details
39 Years
experience
Emergency
services
Managed IT Support Services London
Established in 1987, we have dedicated three decades to delivering tailored IT support solutions for small and medium enterprises across London. Our team of certified specialists holds accreditations from leading technology vendors including Microsoft, HP, Dell, and Lenovo, ensuring technical excellence across remote and onsite support, automated fault monitoring, and network management. With a client-centric approach, we design flexible service packages that evolve with business needs, combining proactive monitoring to resolve issues before they impact operations and unlimited access to our London-based support team.Our ISO-certified data centres underpin secure cloud backup solutions, while partnerships with Sophos enable advanced cybersecurity protections managed by our Gold Partner-certified specialists. By maintaining consistent account teams and technical personnel, we build deep institutional knowledge of client operations, enabling seamless integration with Windows and Mac environments. This commitment to continuity, technical expertise, and proactive service delivery has sustained long-term relationships with clients across diverse sectors including finance, aviation, and education.
Services
IT Support
Hosted Backup
Hosted Email
Hardware Sales
Windows 10 Upgrade
Cyber Security
Details
- Year established: 1987
Highlights and features
- 30+ years delivering tailored IT solutions for London businesses
- Certified specialists with major technology vendor accreditations
- 24/7 support with automated fault detection systems
- Consistent technical teams ensuring institutional knowledge retention
- ISO-certified data centres for secure cloud backup solutions
Associations and certifications
- Microsoft
- HP
- Dell
- Lenovo
- Sophos
- ISO 27001
What people say
Quick and efficient service
Very reliable company
Outstanding service
High quality support
Excellent delivery
Services
IT Support
Our comprehensive IT support covers remote and onsite technical assistance, automated fault monitoring, and network management. Certified specialists provide unlimited support for Windows and Mac environments, ensuring minimal downtime through proactive issue detection. Tailored service packages adapt to business growth while maintaining consistent technical teams for institutional knowledge retention.
Hosted Backup
Secure cloud backup solutions with 128-448 bit encryption protect business data in ISO-certified data centres. Automated systems detect changes for efficient backups using minimal bandwidth, enabling 10x faster restores. UK-based storage ensures compliance with data legislation while maintaining complete visibility through real-time alerts for failed backups.
Hosted Email
Microsoft Exchange-based email services include AI-powered security, ransomware protection, and 50GB storage per user. Features encompass mailbox failover, automatic backups, and optional encryption. Our UK-based team provides instant technical support and ensures compliance with industry email security requirements through continuous monitoring and updates.
Cyber Security
Sophos-powered cybersecurity solutions protect devices, data, and networks with automated threat detection and response. Our Gold Partner-certified team manages security licenses, implements deep learning algorithms, and provides 24/7 monitoring. Services include staff training, compliance management, and rapid incident resolution without requiring client technical expertise.
Hardware Sales
Comprehensive hardware supply services covering PCs, servers, networking equipment, and peripherals from leading manufacturers. We offer installation, configuration, and ongoing support for purchased equipment. Competitive pricing through established vendor partnerships ensures cost-effective technology upgrades with rapid delivery and implementation support.
Questions
What IT support services do you offer for London businesses?
We provide remote and onsite IT support, automated fault monitoring, network management, cybersecurity solutions, cloud backup services, and hardware/software procurement tailored to SME requirements.
Are your IT support services available outside regular business hours?
Yes, we offer 24/7 support with our automated monitoring systems detecting and resolving issues at any time, ensuring minimal business disruption.
How do you ensure data security for hosted backup solutions?
Our ISO-certified data centres use 128-448 bit encryption with options for HIPAA compliance, automated backups during quiet periods, and 10x faster data restoration capabilities.
Can you support businesses transitioning from older operating systems?
Yes, we specialise in Windows 10 migrations including compatibility assessments, data transfer, software updates, and staff training to ensure seamless transitions with minimal downtime.
What cybersecurity protections do you provide?
Our Sophos-powered solutions include AI threat detection, ransomware protection, email security with AI filtering, and continuous network monitoring managed by our certified security specialists.
Reviews (6)
Jahan Karimi
Apr 12, 2021
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I've been using ACC for a few months, there service is top notch. They cover both of my offices in central london and in hertfordshire
James Rodger
Jun 02, 2020
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ACC are our go to company for anything IT related, their staff are always available and provide a great service.
Rob Gibson
Nov 16, 2019
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They upgraded my companies pcs to windows 10 (we had about 20 PCs). the work was done out of hours, everything was completed well and on time. All in all they are a good company to work with.
T. M.
Jun 01, 2019
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Great service. Laptop would not turn on due to battery/motherboard issue. Fixed within a couple of weeks and communicated well throughout. Would use again and recommend.
Kaher Miah
Feb 22, 2019
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I changed it support company's and started using ACC a few years back. Their service is very good and quick. They have helped my company alot
Ronaldo Ridolfi
Jan 16, 2019
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Left my laptop for a concert, but they changed the screen for a wrong one, charged twice and I still paid for replacing the cables. scratched in all my laptop. They took a 220-pound and nothing worked after that so I took it to another location and the problem was only a simple cleaner on the motherboard and wasn't supposed to change screen, cables, charged twice and waiting about 45 days.bad experience ever in my life
