Business Details
Our company, Castle Maintenance, has been delivering IT support solutions to businesses of all sizes for over 18 years. Drawing upon this extensive experience, we tailor our services to meet the unique requirements of each client. We provide comprehensive advice and rapid problem resolution for workstation, server and network environments. Our commitment to quality ensures that every system is maintained at a fair price without compromising standards. We specialise in preventative maintenance and day-to-day support, whether delivered on site, remotely, urgently or at a scheduled time. Our rapid response contracts cover both critical and non-critical hardware, ensuring minimal downtime for our customers.
We also offer structured preventative maintenance programmes designed to keep systems running efficiently and profitably. Our support extends to software troubleshooting, ad-hoc hardware repairs and full network installation and commissioning. We stock a wide range of parts from major manufacturers, enabling most repairs to be completed on the first visit. Our expertise includes wireless solutions as a Netgear Powershift partner, and we provide complete email, web hosting and broadband services. We pride ourselves on transparent communication, professional conduct and a client-focused approach that drives satisfaction.
We also offer structured preventative maintenance programmes designed to keep systems running efficiently and profitably. Our support extends to software troubleshooting, ad-hoc hardware repairs and full network installation and commissioning. We stock a wide range of parts from major manufacturers, enabling most repairs to be completed on the first visit. Our expertise includes wireless solutions as a Netgear Powershift partner, and we provide complete email, web hosting and broadband services. We pride ourselves on transparent communication, professional conduct and a client-focused approach that drives satisfaction.
Highlights and features
- We have 18+ years of proven IT support experience.
- We provide rapid on-site response for critical hardware repairs.
- We stock major manufacturers' parts, completing most repairs first time.
- We are a Netgear Powershift partner, delivering latest wireless technology.
- We operate clean-room facilities for physical data recovery.
Services
Maintenance
Castle Maintenance delivers tailored on-site and remote maintenance contracts for workstations, servers and networks of any size. Our programme covers preventative upkeep and rapid response to critical hardware failures, ensuring minimal downtime. Clients benefit from increased system reliability and sustained productivity.
Support
Our support services resolve software and application issues for businesses of all scales, whether under contract or ad-hoc basis. We provide telephone assistance and remote access solutions to diagnose and fix problems efficiently. This ensures continuous operational flow and reduces the impact of technical disruptions on the client.
Repairs
Our repair service handles ad-hoc fixes for PCs, printers and peripheral devices, both in-house and on-site. We source parts from major manufacturers and keep extensive inventories, enabling most repairs to be completed on the first visit. This rapid turnaround minimises downtime and restores client productivity.
Network
Castle Maintenance designs, installs and commissions networks ranging from small office workgroups to large server installations. Our comprehensive service includes meticulous cabling, precise configuration, thorough testing and ongoing monitoring to guarantee optimal performance. Clients receive stable connections, reduced outages and scalable capacity supporting long-term operational success.
Wireless
Our wireless expertise delivers tailored solutions for homes and offices, covering all application needs. As a Netgear Powershift partner we supply and support the latest Wi-Fi technology with professional installation and ongoing support. This ensures robust, high-performance connectivity for all users.
Reviews (4)
Radek K.
Dec 24, 2021
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#Castles Maintenance did attend to fix the fault on my boiler and did amazing job. Diagnosed correctly the issue when #plumbforcedirect said my gas valve needed to be changed and part would cost me 595, basically tried to scam me! We use this company at work as our maintenance contractor and they are doing amazingly well. HIGHLY RECOMMENDED!
Mark Spitzer
Nov 16, 2021
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As managing agents we use Castles Maintenance from blocked toilets & broken handles to boiler breakdowns & roof repairs. They are always professional & considerate to our tenants requirements which is of utmost important to us.
Nicola Kirk
May 25, 2021
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I have used Castles Maintenance for many jobs and they have been a delight to work with. Their team are helpful, friendly and responsive. To date they have helped me out with everything from faulty gates to leaking roofs. Our tenants are happy and so are we. Highly recommended.
Martin Oppenheimer
Nov 16, 2020
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As a portfolio landlord with a long list of outstanding snagging and maintenance across a number of sites, I am so thankful for having been introduced to Castles who have taken charge of all of the outstanding matters much to my tenants / customers satisfaction. Castles have a wide array of tradesman and no job is ever too big or too small for them! They are highly organized & punctual. I'm most impressed with their communication, clear reports and images after each job is completed. Recommended!
