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Trusted Computer Repair Services in Cambridge & Dagenham
We Make IT Happen is a trusted technology solutions provider with over 15 years of experience in delivering high-quality computer, laptop, and mobile device repairs. Our team of certified technicians utilises advanced diagnostic tools and genuine parts to resolve hardware and software issues across Windows, macOS, and Linux systems. Specialising in laptop screen replacements, SSD upgrades, data recovery, and thermal paste application, we prioritise customer satisfaction through transparent pricing and same-day repairs.

Operating from multiple locations in Cambridge and Dagenham, we offer flexible drop-off/pickup options and 24/7 emergency support. Our commitment to excellence is demonstrated through a 12-month warranty on all repairs and a no-fix-no-fee guarantee. We also provide CCTV installation, website design, and eco-friendly NFC business cards to meet diverse client needs.
Computer repairs Cambridge Website design Cambridge Mobile phone screen and charging port replacement
Services
Computer Repairs Laptop Upgrades Data Recovery CCTV Installation iPhone Repair Backup Services Hardware Cleaning Thermal Paste Replacement MacBook Repairs Website Design
Highlights and features
  • We offer 15+ years of experience in computer repair and diagnostics
  • Our team provides same-day repairs with a no-fix-no-fee guarantee
  • We use genuine parts and offer a 12-month warranty on all repairs
  • Our services include 24/7 emergency support and flexible pickup/drop-off
  • We provide transparent pricing with no hidden fees or surprises
Payment methods
  • Cash, Debit cards, Credit cards, Mobile payments
What people say
Very fast service Excellent communication Competitive prices Knowledgeable staff Highly recommend
Website
Services
Computer Repairs
We specialise in comprehensive computer repairs for Windows, macOS, and Linux systems. Our technicians diagnose and fix hardware failures, software issues, and performance problems using advanced diagnostic tools. Services include motherboard repairs, port replacements, and virus removal, with a focus on minimising downtime while maintaining data integrity and system stability.
Laptop Upgrades
Our laptop upgrade services enhance performance through RAM expansions and SSD installations. We replace traditional HDDs with faster SSDs (up to 12x speed improvement) and increase memory capacity to improve multitasking capabilities. These upgrades extend device lifespan while maintaining compatibility with modern operating systems and resource-intensive applications.
Data Recovery
We recover lost data from failed storage devices including hard drives, SSDs, and mobile phones. Our specialists use advanced recovery techniques to retrieve files damaged by corruption, accidental deletion, or hardware failure. We offer a free diagnostic service and charge only upon successful data recovery, with a focus on maintaining data confidentiality throughout the process.
CCTV Installation
We provide complete CCTV solutions for residential and commercial properties. Our services include system design, camera installation, and maintenance for wired and wireless systems. We offer night vision cameras, motion detection features, and remote monitoring capabilities to enhance property security while ensuring compliance with data protection regulations.
iPhone Repair
Our Apple device repair service covers iPhones, iPads, and MacBooks. We replace damaged screens, batteries, and charging ports while preserving device functionality. Using genuine components and specialised tools, we perform water damage recovery, camera repairs, and software troubleshooting to restore devices to optimal working condition with minimal disruption to owners.
People
Jacob
Owner & Lead Technician
Jacob leads our technical team with over 15 years of experience in computer hardware and software solutions. He specialises in complex repairs and system optimisation, maintaining a strong focus on customer education and transparent service delivery. His expertise spans from basic diagnostics to advanced motherboard-level repairs.
Questions
What computer repair services do you offer in Cambridge?
We provide comprehensive computer repairs including hardware diagnostics, component replacements, virus removal, and operating system troubleshooting for Windows, macOS, and Linux systems.
Do you offer same-day laptop repairs?
Yes, we prioritise same-day repairs for common issues like screen replacements and battery upgrades when parts are available in our Cambridge and Dagenham locations.
What payment methods do you accept?
We accept cash, card payments, and bank transfers for all our technology services in Cambridge and surrounding areas.
Are your technicians certified?
Our team consists of experienced professionals with extensive training in computer hardware and software solutions, though we don't list specific certifications publicly.
What are your opening hours?
We operate 24/7 with flexible drop-off and collection times across our multiple locations in Cambridge and Dagenham.
Do you provide warranties on repairs?
All our repairs come with a 12-month warranty covering both parts and labour, with a no-fix-no-fee guarantee for added customer protection.
Videos
Reviews (16)
Felipe Gil
May 10, 2022 Report
Excellent service. I needed to replace the battery and charging port for my Lenovo laptop. Communication was excellent, I received prompt replies to my questions. Jakub is knowledgeable and a hard worker. He arranged a super quick shipment of genuine replacement parts and once they arrived, he did the whole repair within the hour. A true life saver. He even gave me advice regarding laptop security.
Kai Shi
May 09, 2022 Report
Absolutely fantastic service. We have got a broken screen monitor, Jakub got it working again with 24 hours after we drop it. He managed to locate the faulty components and replace them with good price. Very satisfied with the service, and highly recommended.
Ivo Petrov
May 03, 2022 Report
Jacob did an absolutely amazing job on my laptop. The CPU was overheating quite a lot and he managed to diagnose the problem and fix the issues in little to no time, and for a very reasonable price. Now the temperatures seem as low as ever and I could not be happier with it.
Yma Hung
Apr 19, 2022 Report
Excellent trustworthy service, even on a Sunday evening! Friendly, quick response and fast reliable service. Very reasonable price also. I would highly recommend. Thank you for your work Jacob!
Dputrunner
Apr 03, 2022 Report
Jacob did a great job diagnosing and fixing my laptop in short order. He replaced my hard drive with a newer SSD for a reasonable price. Communicative and straightforward as to how much the price of services and the new component would cost.
El-Hachemi Abdelhak
Feb 21, 2022 Report
Trustworthy and efficient Lately I had a problem with my Microsoft Surface Laptop 4. I gave it to 'we make IT happen', I was very happy with the way it was handled. I was given periodic updates on the progress of the troubleshooting ( it was a motherboard problem). Then once the faulty component was found I had the choice to go ahead with the repair or to get my machine back (given the expensive cost of the part). I highly recommend this company and would use their IT services again. Thank you Jacob and Youssef.
Claudia Pallucca
Feb 12, 2022 Report
Jacob offered a very efficient and professional service in changing the battery of my laptop. The service was very quick and finely performed. Jacob was very accommodating and offered precise information following my enquiry. I definitely recommend We Make IT Happen and will be coming back in the future.
Matthew White
Feb 07, 2022 Report
Came here for my company to get two quotes. The customer service was far more than I was originally expecting for two divices I only asked quotes for. Came back very promptly with good detail to information and provided very reasonable prices. Fixed just as promptly and been shown proof of repair and will be collecting this week.
Carrie-Ann Peachey
Nov 30, 2021 Report
I am exceptionally pleased to have found this company. I initially asked for a quote to fix a laptop charging port. The response and information provided by the company was not only quick but detailed. When they had my laptop they suggested upgrades In order to provide longevity- again I was very impressed as I knew it needed more ram as it was an older laptop. Turnaround time from drop off to completion was quick - 5 days, I now have a fully functioning laptop with upgraded ram and SSD! Absolutely thrilled. No problems since- it's been 2 weeks of daily use. Pricing is highly competitive. I would highly recommend this company and will always use them in the future. A++
Mike Frisby
Nov 19, 2021 Report
First time I have used this very friendly and professional service. My broken lap top screen was replaced and the new one fitted in record time. I was guided through the whole process with clear explanations of options and costs without any sales pressure. It was plain that Jakub has much technical and engineering experience which he is keen to share with people to help improve their computer use. I would thoroughly recommend this service to others.
Omar L.
Nov 17, 2021 Report
Jacob was extremely helpful. I spilled juice on my laptop and he could brought it to life and recovered my data. I contacted him on Sunday night and his work was done by Tuesday. He was very honest with his diagnosis and gave options of what I could do.
Tony S.
Sep 28, 2021 Report
My laptop was very slow and I gave it to Jacob to upgrade. It has been upgraded SSD and RAM. I am very impressed with how fast my laptop works now. I highly recommend Jakub's service.
Paweł Krause
Aug 24, 2021 Report
I definitely recommend Jacob and his approach to customer. Friendly manners, customer focused and most important fast and reliable repairs. My iPad was repaired in just few days and price was really competitive.
Miriam Gonçalves
Aug 20, 2021 Report
Excellent job, Jakub improved my laptop for a really good price. (RAM, SSD, etc)
Now its stronger then ever, and I am able to use heavy programs with no propblems.
Marta Morais Campos
Aug 18, 2021 Report
I bought one refurbished laptop with high specs for a very good price. My old laptop also got SSD and RAM upgraded and thanks to that I can still work on it
Sari Arminen
Aug 18, 2021 Report
Excellent service from JZ at WMIH. Resurrected our 3 very old laptops to pristine condition by upgrading OS, RAM and HDs. Well worth it, old does not mean junk!