Business Details
22 Years
experience
Your Trusted Partner for IT Solutions
Established in 2004, Trusted PC Man has grown to support over 800 businesses and residential clients globally. Our philosophy centres on prevention over cure, delivering reliable, tested IT solutions that minimise downtime and stress for clients. With a team of passionate IT professionals, we offer tailored managed services, hardware/software supply, and ad-hoc support, prioritising transparency, trust, and efficiency.Our expertise spans network management, cybersecurity, Microsoft 365 cloud integration, and hardware repairs, serving clients from sole traders to SMEs. We combine corporate-level professionalism with a friendly, approachable ethos, ensuring long-term client relationships built on dependability and technical excellence.
Services
Managed IT Support
Microsoft 365 Cloud
Cybersecurity Solutions
Hardware Repairs
Network Installation
Cloud Backups
IT Consultations
Remote Support
PC Sales
CCTV Systems
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of combined IT experience with tailored solutions.
- Our proactive monitoring prevents IT issues before they disrupt your business.
- We provide transparent pricing with no hidden fees.
- Our team delivers rapid response times and personalised support.
- We prioritise long-term client relationships over one-time transactions.
What people say
Outstanding professionalism
Excellent customer-focused service
Highly recommended
Exceptional technical support
Reasonably priced
Services
Managed IT Support
Proactive IT management to prevent downtime through 24/7 monitoring, automatic updates, and rapid issue resolution. Designed for businesses seeking reliable infrastructure support, this service ensures systems remain secure and efficient while reducing long-term costs. Our approach combines technical expertise with transparent communication to align with client needs.
Microsoft 365 Cloud
Hosted Exchange email, SharePoint storage, and Teams collaboration tools delivered securely via the cloud. Ideal for businesses transitioning from outdated systems, this service enhances productivity with scalable, always-updated platforms. We provide seamless migration and ongoing support to maximise cloud efficiency without technical complexity.
Cybersecurity Solutions
Comprehensive security audits and threat prevention strategies to safeguard sensitive business data. Our service includes firewall configuration, malware removal, and staff training, addressing vulnerabilities in existing IT setups. Clients benefit from peace of mind knowing their operations are protected against evolving cyber risks.
Hardware Repairs
Diagnosis and repair of desktops, laptops, and peripherals with rapid turnaround times. Catering to both businesses and individuals, we replace faulty components, upgrade systems, and recover lost data. Our technicians prioritise minimal disruption, ensuring devices operate optimally post-service.
Network Installation
Design and implementation of wired/wireless networks, including CCTV integration and extended coverage solutions. Businesses benefit from secure, high-performance connectivity tailored to office layouts or home environments. We ensure seamless device integration and provide ongoing maintenance to sustain network reliability.
People
Andy Clague
Business Support & Project Management
With over 25 years in IT, Andy founded Trusted PC Man in 2004 after corporate experience. He specialises in bridging technical expertise with accessible service, managing projects and client relationships while balancing hobbies like fishing and gaming.
Melody Clague
Finance, HR & Company Administration
Melody has managed financial and administrative operations since 2006. Her organisational skills ensure smooth business logistics, complemented by her passion for horse riding and gardening.
Neil Whitehead
Business & Home Support
Neil joined in 2025, focusing on in-house repairs and remote support. His technical proficiency extends to cycling, football, and music, reflecting a balanced approach to work and leisure.
Mike Williams
Business Support & Project Management
Mike has led in-house repairs and network installations since 2021. An avid surfer and gamer, he combines technical skill with outdoor enthusiasm to deliver client-focused IT solutions.
Norman the Lurcher
Office Mascot
Norman joined the team in 2024, bringing canine companionship to the workplace. His presence adds a friendly atmosphere, enhancing team morale and client interactions.
Questions
What IT services do you offer for businesses?
We provide managed IT support, cybersecurity, Microsoft 365 cloud integration, network management, hardware repairs, and remote monitoring tailored to SMEs and sole traders.
Do you support residential customers?
Yes, we offer PC repairs, home network installation, cloud backups, and technical support for domestic clients.
How quickly do you respond to support requests?
We typically respond within one hour for standard issues and provide immediate assistance for critical problems.
Are your services available outside Grayshott?
We serve clients globally, with local expertise in Surrey and surrounding areas.
Do you offer hardware sales and upgrades?
Yes, we supply custom-built PCs, laptops, networking equipment, and peripherals with expert installation.
Reviews (5)
Debbie Woolley
May 23, 2024
Report
Brilliant service and advice always given. Its great to be able to use a local company you can trust.
Samantha Wayer
Apr 24, 2024
Report
The Trusted team consistently demonstrates remarkable efficiency in addressing issues promptly. Their patience is truly commendable; despite my limited tech proficiency, they handle my questions with understanding and politeness. I wholeheartedly recommend their service.
Annie Wood
Nov 28, 2022
Report
Always get good solid, helpful advice. Would highly recommend. We are lucky to have such a reputable company locally.
Michael Yalden
May 24, 2022
Report
As a senior person and not technically very knowledgeable the help was very very good and considerate from the whole team. I could not have carried out the work without their expertise - very well done all round. I would recommend them with complete confidence.
Hector Plowden Roberts
May 16, 2022
Report
Thank you so much Trusted PC Man. As always you provide an immediate, clear and effective solution to my IT problems. I am so grateful and really appreciate your patience and great expertise.
