Business Details
21 Years
experience
Emergency
services
Expert IT Services & Computer Repair in Sandhurst
Established over two decades ago, Matrix Computer Services has been delivering professional IT solutions to homes and businesses across Yateley, Sandhurst, and Crowthorne. Our expertise spans PC and laptop repairs, network setup, virus removal, website design, and hardware upgrades, with a commitment to resolving technical issues efficiently and affordably. We prioritise customer satisfaction through tailored services, including on-site visits, same-day repairs, and secure data recovery.Our team of certified technicians utilises industry-standard parts and methodologies to ensure reliable, long-term solutions. As a trusted local provider, we offer competitive pricing without compromising on quality, alongside convenient pickup and delivery services for added convenience. Our dedication to transparency, technical excellence, and prompt service has earned us strong community recognition and repeat clientele.
Services
PC Repair
Laptop Repairs
Network Setup
Virus Removal
Website Design
Data Transfer
Email Setup
Printer Support
Hardware Upgrades
Screen Replacement
Details
- Year established: 2005
Highlights and features
- 20+ years of local IT expertise in Sandhurst
- On-site repairs available across Yateley and Crowthorne
- Certified technicians with industry-standard training
- Same-day repairs and secure data recovery guaranteed
- Competitive pricing with no hidden fees
What people say
Excellent service
Very efficient
Reasonable pricing
Prompt response
Highly recommend
Services
PC Repair
Professional diagnostics and repair for desktop computers, addressing hardware failures, software issues, and performance optimisation. Our engineers utilise genuine components and advanced tools to restore functionality swiftly. Customers benefit from doorstep service and guaranteed fault resolution.
Virus Removal
Comprehensive security threat elimination, including viruses, ransomware, and spyware. We recover compromised data while implementing protective measures like firewall configuration and antivirus software. Clients receive post-service cybersecurity guidance to prevent future infections.
Network Setup
Custom network design and implementation for homes and SMEs, covering wired/wireless infrastructure, router configuration, and device integration. Our solutions ensure stable connectivity and secure data sharing across multiple devices simultaneously.
Website Design
Tailored website creation with responsive design, SEO optimisation, and content management systems. We focus on brand representation and user experience, offering ongoing maintenance packages to keep sites current and functional.
Hardware Upgrades
Performance enhancement through component upgrades like SSD installation, RAM expansion, and graphics card replacements. This cost-effective alternative to new purchases extends device lifespan while improving speed and capability.
Questions
What areas do you cover?
We serve Yateley, Sandhurst, Crowthorne, and surrounding areas with both on-site and drop-off repair options.
Do you offer same-day repairs?
Yes, we prioritise urgent cases and often complete diagnostics and fixes within 24 hours of collection.
Can you recover data from damaged devices?
Our specialists use advanced tools to retrieve data from failed drives, with a success rate exceeding 95% for non-physical damage cases.
Are your technicians certified?
All engineers hold CompTIA A+ certifications with additional vendor-specific training from Microsoft and Cisco.
Do you provide warranties?
We offer 12-month warranties on replacement parts and a 30-day guarantee on labour for complete peace of mind.
Reviews (7)
Dean Richards
Apr 17, 2021
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Great job thanks, sorted out the comapny pc, quickly & for the price quoted, thats all i want, once again thanks
Glenys Bell
Mar 30, 2021
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We had a very good service and the cost was very reasonable. Fixed my pc ( HP Pavilion 22) after a major crash ( not a simple reset / restore - & contacted HP support who also could not help ). restored pc, loading windows 10 & restored all data on the pc - which we thought had been lost. Repaired the same day, which allowed me to work from home, with hardly any downtime. We had given Matrix our daughters lap top to fix a few years ago - and we remembered the service was very good back then and recommended by a number of our school friends. thank you Matrix - for getting me out of a major problem - without needing to buy a new pc Eddie & Glenys
Elyanne Tucker
Mar 08, 2021
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I have been charged 90 for changing the power input jack on my laptop. When I received the laptop part of the keys were't working anymore. I contacted Gerry who took the laptop back and did nothing for two weeks. After 2 weeks I messaged to ask what was the situation with my laptop. He told me he could not find a keyboard. I had my laptop back and found a replacement keyboard within 24 hours and I had to pay 67.00 in parts only.
Olly Crossley
Feb 23, 2021
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I have to write this review to thank Matrix for excellent service. My dated laptop that I had given up on has been given a new lease of life at a very reasonable price. I was recommended this company by a friend that had good dealings with them. *****
Nilesh Thakkar
Feb 15, 2021
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Needed a PC repair - very efficient, professional and effective. Even collected and returned the machine. thanks!
L. Meps
Feb 11, 2021
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I needed my PC upgraded, rather than buy a new one, Matrix did it, no fuss, and at a very good price, now runs like it did many years ago, thanks
John Coles
Jan 04, 2021
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My PC decided to lock up over the Christmas Holidays. Called MATRIX on 28th December. They collected it from my house. Fixed the software problems and returned to my house on 30th December, 2020. Will definately use their services again...
