Business Details
33 Years
experience
Emergency
services
Your Trusted IT Support Partner in Sandhurst
Established in 1993, PC Paramedics has built a reputation as a trusted provider of comprehensive IT support solutions for both home users and small businesses across the South of England. Our team of Apple- and Microsoft-certified engineers delivers expert technical assistance, combining decades of hands-on experience with cutting-edge tools to address diverse IT challenges. From data recovery and hardware repairs to managed services and network optimisation, we prioritise rapid response times and tailored solutions to minimise disruption for our clients. Our Care Plan memberships offer cost-effective, proactive maintenance while our nationwide reach extends from Bristol to Norfolk, ensuring reliable support for businesses and households alike. With a proven track record serving SMEs, local government, and high-profile clients, we remain committed to delivering technical excellence grounded in deep sector-specific knowledge.
Services
Data Recovery
Computer Repairs
Network Setup
Managed IT Services
Cybersecurity Solutions
Cloud Backup
VoIP Systems
Hardware Upgrades
Remote Support
Business Continuity
Details
- Year established: 1993
Highlights and features
- We have over 30 years of experience in IT support and data recovery
- Our engineers hold Apple and Microsoft technical certifications
- We offer 24/7 emergency data recovery services with 48-hour turnaround
- Our Care Plan memberships provide cost-effective proactive maintenance
- We serve clients from Bristol to Norfolk with on-site and remote support
Associations and certifications
- Apple
- Microsoft
Services
Data Recovery
Our certified technicians use advanced tools to recover lost or damaged data from all storage devices. With a 'no-fix, no-fee' guarantee, we offer four service levels from economy to emergency 48-hour turnaround. Clients include businesses and households across southern England requiring urgent recovery of critical business data or personal files.
Managed IT Services
We provide proactive IT maintenance and monitoring for small businesses through our BusinessCare Plan. This includes unlimited remote support, discounted hardware/software purchases, annual health checks, and priority response times. Our services help SMEs maintain system uptime and control IT costs with predictable monthly pricing.
Computer Repairs
We offer comprehensive repairs for PCs, Macs, laptops, and peripherals at our Sandhurst workshop or on-site. Services include screen replacements, component upgrades, and virus removal. Tech Haven members receive discounted rates and priority scheduling for both domestic and business clients across southern England.
Cloud Backup
Our automated cloud backup solution protects business data with military-grade encryption in UK data centres. The service includes automated scheduling, version control, and rapid data restoration. Ideal for SMEs needing reliable business continuity solutions without manual tape backups or local storage vulnerabilities.
VoIP Systems
We implement business-grade SIP trunking solutions for reliable voice communication over IP networks. Our systems integrate with existing infrastructure while ensuring 99.9% uptime and PSTN connectivity. Designed for SMEs requiring professional telephony solutions with scalable call capacity and fail-safe redundancy.
Questions
What areas do you cover for on-site support?
We cover from Bristol in the west through London and Oxford to Norfolk in the east, including all areas of southern England.
Do you offer emergency data recovery services?
Yes, we provide emergency data recovery with a 48-hour turnaround option for critical business data loss situations.
What IT services are included in Care Plans?
Care Plans include remote support, hardware repairs, software updates, cloud backup, security monitoring, and discounted purchases for home and business users.
Are your engineers certified for Apple and Microsoft systems?
Yes, our team holds both Apple and Microsoft technical certifications alongside extensive practical experience with mixed-platform environments.
Can you support small business IT infrastructure?
We specialise in SME IT support with managed services, network optimisation, and business continuity solutions tailored to small enterprises' specific needs.
What payment options are available for your services?
We offer monthly Care Plan subscriptions, one-time service payments, and custom billing arrangements for business clients with specific requirements.
Reviews (15)
Wyn Speers
May 19, 2026
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David and the team have always given 100% attention to my tech. needs be it
computer, printer, any other problem. Best on the block
computer, printer, any other problem. Best on the block
Richard Usher
Aug 24, 2023
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PC Paramedics in Sandhurst are always a pleasure to do business with. They've resolved two IT issues for me and were very thorough and professional. Recommended.
Stephen Taylor
Sep 22, 2021
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Oone Cod and chips enough to feed 2, generous portions, serves Chinese as well as a traditional Fish N Chip shop.
Richard Webb
Jun 13, 2021
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I have dealt with PC Paramedics for years and have always found them to be knowledgeable and efficient. I have recently been dealing with Ms Liz Mottram in upgrading the operating system from Windows 8 to Windows 10. In the course of Upgrading the system, she found that my SSD was on the point of breaking down and so replaced it. Liz said the upgrade would take 2 - 3 days and sure enough it did. A job well done and should see me alright for a few years!
Jon Allan
Dec 25, 2020
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I will use them again as Stephen spent several hours sorting a printer problem, thanks to him solving the issue(broken printer) and then did not charge!
Marian Greczyn
Nov 22, 2020
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The service has always been excellent. The staff are very knowledgeable, and friendly. Great value for money. M. Greczyn
Jon Allan
Aug 23, 2020
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I will use them again as Stephen spent several hours sorting a printer problem, thanks to him solving the issue(broken printer) and then did not charge!
Marian Greczyn
Jul 30, 2020
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The service has always been excellent. The staff are very knowledgeable, and friendly. Great value for money.
Lyndon Beardsley
Jun 10, 2020
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Excellent service! Used for first time this week and will definitely be an ongoing customer. Thanks to David at PC paramedics for rescuing me when my laptop died. First class service, courteous and professional.
Lyndon Beardsley
Jun 10, 2020
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Excellent service! Used for first time this week and will definitely be an ongoing customer. Thanks to David at PC paramedics for rescuing me when my laptop died. First class service, courteous and professional.
Jenny L.
Dec 12, 2018
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Fantastic service sons gaming laptop failed after driver update all sorted in 48 hours very helpful and reliable
Lorna Drury
Jan 10, 2018
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I needed a new PC for multiple use, work, photos and web sites. The people at PC paramedics helped me work out what machine would be best for my uses. I had it delivered to them so they could transfer the data from my old machine to the new one. Throughout the process, and the problems that arose (due to my antiquated machine, not the folks at PC Paramedics) they kept me informed on progress and solutions available. Liz worked hard finding solutions and suggestions and I am grateful she put up with the 'job from hell' as I started calling it. A great service at a reasonable price. I will recommend to everyone.
Lorna D.
May 28, 2017
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I needed a new PC for multiple use, work, photos and web sites. The people at PC paramedics helped me work out what machine would be best for my uses. I had it delivered to them so they could transfer the data from my old machine to the new one. Throughout the process, and the problems that arose (due to my antiquated machine, not the folks at PC Paramedics) they kept me informed on progress and solutions available. Liz worked hard finding solutions and suggestions and I am grateful she put up with the 'job from hell' as I started calling it. A great service at a reasonable price. I will recommend to everyone.
Mary Roberts
Jun 07, 2016
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I've used this firm on numerous occasions and have always been pleased with their service. The men who have come to my home have been prompt, tidy, courteous and performed any--no matter how silly--tasks I've asked of them. What more could one ask for?
Gamer Build
If you looking for custom gamer build or you having troubles with yours definitely use their service. I had problems with processor overheating and they sort this out pretty quick and they done extra cable management! Great services!