Business Details
22 Years
experience
Emergency
services
Your Trusted IT Support Partner in Melksham
Established in 2004, Eagle IT Support has built a reputation for delivering reliable and professional IT solutions to both domestic and commercial clients across Wiltshire. Our team of experienced engineers, with backgrounds in high-profile IT roles, provides comprehensive support ranging from home PC repairs to business server implementation. We prioritise flexibility and customer satisfaction, offering remote assistance, on-site visits, and proactive IT management to minimise downtime.Backed by long-standing client relationships and testimonials from sectors like healthcare and education, we combine technical expertise with a commitment to confidentiality and clear communication. Our approach focuses on understanding individual client needs, ensuring robust systems, and providing cost-effective solutions without high-pressure sales tactics.
Services
IT Support
Remote Assistance
Hardware Repairs
Server Maintenance
Data Backup
Details
- Year established: 2004
Highlights and features
- We offer over 18 years of experience in IT support for homes and businesses.
- Our engineers hold certifications and have backgrounds in high-profile IT roles.
- We provide 24/7 emergency support for urgent technical issues.
- We guarantee prompt, professional service with transparent pricing.
- We maintain long-term partnerships with sectors like healthcare and education.
What people say
Prompt, professional
Knowledgeable
Reliable
Excellent responsiveness
Cost-effective solutions
Services
IT Support
Eagle IT Support provides comprehensive IT assistance for businesses and homes. Our services include system maintenance, troubleshooting, and implementation of tailored solutions. With certified engineers and a focus on minimising downtime, we ensure reliable, secure IT infrastructure for clients across Wiltshire.
Remote Assistance
Our remote IT support enables swift resolution of technical issues without on-site visits. Using secure remote access, engineers diagnose and fix problems in real-time, reducing disruption for businesses. This service is ideal for urgent software or connectivity issues.
Hardware Repairs
Eagle IT Support offers expert repairs for PCs, laptops, and IT hardware. From virus removal to component replacements, our engineers ensure devices operate efficiently. We also provide free health checks to identify potential issues proactively.
Server Maintenance
We manage server setup, updates, and maintenance to ensure stable business operations. Our proactive approach includes monitoring performance, applying security patches, and optimising systems for scalability and reliability.
Data Backup
Eagle IT Support implements robust backup solutions to protect critical data. In case of loss, our recovery services restore files swiftly, minimising business disruption. We also advise on best practices for ongoing data security.
Questions
What services does Eagle IT Support offer?
We provide IT support for homes and businesses, including hardware repairs, remote assistance, server maintenance, and data backup solutions.
Do you offer emergency IT support?
Yes, we provide 24/7 emergency services for urgent technical issues.
Which areas do you serve?
We operate in Melksham, Wiltshire, and surrounding areas.
Are your engineers certified?
Our team includes certified professionals with experience in high-profile IT roles.
How quickly can you respond to support requests?
We prioritise prompt service, with on-site visits available for urgent issues and remote support typically within minutes.
Reviews (4)
Lizanne Keenan
May 13, 2022
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Outstanding service! We are small business in melksham and was looking for a friendly and prompt IT support. Eagle IT go above and beyond and taken all our IT stresses away. Don't hesitate to sign up, it will be the best decision you make! Highly recommend. - Audi VW Cars, Melksham
Lewellyn Walters
Feb 21, 2022
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Best IT support I have ever received in my life. I would recommend to anyone in the area. Steve couldn't have been more helpful and he even let me borrow a laptop while I was waiting for repairs. 10/10.
Alex Dobbins
Jan 30, 2022
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Incredible service, amazing prices. Discovered a fault with my CPU within 30 mins and repaired the pins. Thanks a lot!
Annette Habershon
Jan 28, 2022
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The most reliable support for miles. Don't bother looking for help anywhere else it's all at Eagle IT Support, Melksham. Never let's me down even when he is busy. Thank you so much. x Annette H
