Business Details
31 Years
experience
Emergency
services
Trusted IT Support Services in Lincoln
Established in 1995, we have dedicated our expertise to delivering reliable IT solutions for businesses and educational institutions across the East Midlands. Our team specialises in cloud migration, 24/7 help desk support, and tailored on-site services, ensuring seamless technology integration for organisations of all sizes. With a focus on risk management and efficiency, we partner with clients to create customised IT strategies that align with their operational goals.Our commitment to excellence is reflected in our 94.5% customer satisfaction rating and a proven track record of resolving 100% of emergency tickets within the same hour. By combining technical proficiency with a client-centric approach, we empower businesses to leverage technology as a driver for growth and resilience in an evolving digital landscape.
Services
IT Support
Cloud Migration
Help Desk
On-site Services
Free IT Review
Details
- Year established: 1995
Highlights and features
- We offer 24/7 help desk support with emergency response within the same hour.
- Our team specialises in cloud migration for remote working environments.
- We provide free no-obligation IT reviews to identify risks and optimise systems.
- Our technicians deliver on-site support across the East Midlands region.
- 94.5% of our tickets receive 5-star customer ratings for service quality.
What people say
Excellent service
Efficient technicians
Reduced IT costs
Reliable support
Expert knowledge
Services
IT Support
We provide comprehensive IT support for businesses and educational institutions, covering system maintenance, troubleshooting, and infrastructure management. Our services ensure continuous operational efficiency through proactive monitoring and rapid issue resolution. Available for both on-premise and cloud-based environments across the East Midlands region.
Cloud Migration
Our specialists develop customised cloud migration strategies to transition businesses to remote working environments. We manage risk throughout the process while optimising IT infrastructure for accessibility and scalability. Services include planning, implementation, and ongoing cloud system optimisation for enterprises and schools.
Help Desk
24/7 help desk services provide immediate assistance for IT issues, with 99.5% of standard tickets resolved within two hours. Our permanently staffed support team handles emergencies and routine queries, ensuring minimal disruption to business operations and educational activities.
On-site Services
Experienced technicians deliver on-site IT support across the East Midlands, including Lincolnshire and surrounding areas. Services cover hardware installation, network configuration, and emergency repairs, with flexible coverage for offices beyond our primary service regions.
Free IT Review
We offer no-obligation IT reviews to evaluate clients' technology infrastructure, identify vulnerabilities, and recommend cost-saving improvements. The assessment includes data systems, cloud integration, and cybersecurity measures, providing actionable insights for enhanced operational efficiency and risk management.
People
Chris Pickles
Owner / Chairman
With decades of experience in IT services, Chris leads strategic direction while maintaining focus on client satisfaction and operational excellence since the company's founding in 1995.
Keith Langridge
Managing Director
Keith oversees daily operations and service delivery, ensuring technical teams maintain the highest standards of support for businesses and educational institutions across the East Midlands region.
Questions
What IT services do you offer for businesses?
We provide cloud migration, 24/7 help desk support, on-site technical services, and free IT system reviews tailored to business requirements.
Do you offer free IT assessments?
Yes, we provide no-obligation IT reviews evaluating your systems, identifying risks, and recommending efficiency improvements.
Are your support services available outside normal hours?
Our 24/7 help desk handles emergencies with technicians available for out-of-hours support across the East Midlands.
How do you support educational institutions?
We deliver tailored IT solutions for primary and secondary schools, including remote support, infrastructure management, and cloud integration.
What areas do you cover?
We serve businesses and schools throughout the East Midlands, including Lincoln, Nottingham, and Leicester.
