Business Details
19 Years
experience
Emergency
services
Expert IT support from a team you can trust
Established in 2007, Fentons Business IT Solutions has built a reputation as a trusted provider of tailored IT services across Sussex and beyond. Our team of certified professionals specialises in delivering customised solutions, from cybersecurity and Microsoft 365 integration to managed IT services and connectivity. With a focus on proactive support, we utilise advanced monitoring tools to prevent downtime and ensure rapid response times, typically within an hour. Our commitment to excellence is reflected in our 4.9/5 rating from 44 Google reviews, highlighting our expertise in Cyber Essentials certification, seamless project migrations, and adaptable support packages. Operating from bases in Littlehampton and Chichester, we serve businesses of all sizes, including a sister company in Perth, Australia. As a Microsoft Certified Partner and ESET-accredited provider, we combine technical proficiency with a client-centric approach, offering flexible contracts and 24/7 system monitoring. Our dedication to transparency, continuous improvement, and customer satisfaction has made us a preferred IT partner for organisations seeking reliable, future-proof technology solutions.
Services
IT Support
Cyber Security
Microsoft 365
Managed IT Services
Connectivity Solutions
Served areas
- Chichester
- Littlehampton
- Brighton
Details
- Year established: 2007
- Employees: 10
- Licensed
- Insured
Highlights and features
- 18 years of experience delivering tailored IT solutions since 2007
- Guaranteed sub-1-hour response times for critical IT issues
- Certified experts in Microsoft 365 and Cyber Essentials standards
- Proactive 24/7 monitoring prevents 90% of potential system failures
- Flexible support packages with no mandatory long-term contracts
Associations and certifications
- ESET Accredited Partner
- Microsoft Certified Solution Partner
- Cyber Essentials certified
Payment methods
- Cash, Checks, Bank transfers, Cryptocurrencies
What people say
Expert IT support
Rapid response times
Tailored solutions
Friendly service
Highly recommended
Services
IT Support
Our tailored IT support packages address unique business requirements with 24/7 monitoring and rapid response times. Using advanced tools, we prevent system failures and guarantee resolution within one hour. Services include network management, hardware/software support, and emergency troubleshooting for Windows and Mac environments.
Cyber Security
Comprehensive cybersecurity solutions protect against evolving threats through ESET-accredited practices. We implement firewalls, encryption, and Cyber Essentials certification support while managing anti-virus systems and data backups. Our proactive approach safeguards businesses against 80% of common cyberattacks through continuous threat monitoring.
Microsoft 365
As Microsoft Certified Partners, we optimise 365 deployments for enhanced collaboration and security. Services include licence management, Teams implementation, Exchange configuration, and security health checks. Our expertise ensures seamless integration of cloud storage, email systems, and compliance frameworks for growing businesses.
Managed IT Services
Proactive management of IT infrastructure with flexible contract options. Features include automated updates, cloud backups, print services, and email security. Our SLAs adapt to business needs, offering peace of mind through continuous performance monitoring and expert engineer support.
Connectivity Solutions
Unified communications systems combine voice, data, and mobile services through partnerships with Microsoft and Gamma. We implement leased lines, VoIP, and 4G connectivity while managing Teams Direct Routing and hosted telephony. Solutions ensure reliable, high-speed connections for distributed workforces.
Questions
Do you offer 24/7 emergency IT support?
Yes, our systems are monitored 24/7 with guaranteed response times under one hour. Urgent out-of-hours requests receive immediate attention via our dedicated contact number.
Are your team Microsoft 365 certified professionals?
As official Microsoft Certified Partners, we specialise in 365 implementation, licence optimisation, and security configuration. Our experts ensure seamless integration with existing business systems.
Which areas do you cover for onsite support?
We operate across Sussex with offices in Littlehampton and Chichester. Our services extend nationwide and include remote support for clients in Australia through our sister company.
Can you help achieve Cyber Essentials certification?
Yes, we guide businesses through Cyber Essentials certification, implementing required security measures and providing ongoing compliance support as an ESET-accredited partner.
What contract options are available?
We offer flexible arrangements including no-contract ad-hoc support, pre-paid hours at reduced rates, and customised SLAs tailored to specific business requirements.
Reviews (6)
Alan F.
Jan 10, 2026
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We have been using Fentons IT for many years and have always been impressed and reassured by the service we receive.
Sharon
Oct 06, 2025
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Contacted Fentons and Rich was super quick at fixing my problem!! He also made it run faster - lovely job!
Liam Foord
Mar 24, 2025
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Fentons helped my business switch our telephone system to Microsoft Teams from a reseller of another system. From the outset they were vey clear about the process, timescales and fees and this continued when hurdles were encountered along the way that arose because of the supplier of the existing system. The process was seamless and Kyle was very responsive and helpful. Definitely recommended!
Nick Dare
Sep 21, 2023
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The team helped me with remote support and delivered an excellent level of service. Everyone I spoke to was very professional and highly proactive with communication. Thanks to the team for all your help.
Savinder Lefevre
Aug 23, 2023
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My business has used Fentons Business IT Solutions for years. The Sussex IT support team is knowledgeable, quick to respond, and professional. I would highly recommend them to any business looking to receive a tailored, reliable and efficient IT solution.
Shelley M.
Mar 17, 2023
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We are really pleased with the IT services that Fentons deliver; they provide a first-class service
and are always quick to respond to our needs
and are always quick to respond to our needs