Business Details
22 Years
experience
Expert Computer Repairs Carlisle Lancaster
Established in 2004, At Home Pc has built a reputation as Carlisle and Lancaster's premier independent provider of IT sales, repairs, and business support. Our expertise spans hardware and software solutions for all operating systems, with a focus on gaming PCs, laptop repairs, and small business IT needs. Through our 2025 merger with Infinity Print Solutions, we've expanded capabilities while maintaining our commitment to personalized service and technical excellence. Our team combines over 20 years of collective experience with a NO-FIX NO-FEE policy, ensuring customer satisfaction through transparent pricing and same-day servicing. We offer next-day product availability, system cloning services, and comprehensive support for Windows updates and device migrations.As a locally owned business, we prioritize understanding client requirements to deliver tailored technology solutions that meet specific needs. Our services include virus removal, data recovery, network setup, and device optimization, all backed by a 100% satisfaction guarantee. With physical stores in Carlisle and Lancaster, we serve both individual consumers and businesses across Cumbria and Lancashire. Our dedication to quality is reflected in 162+ five-star reviews praising our approachable staff, technical expertise, and exceptional customer service.
Services
Computer Repairs
Phone Repairs
Gaming PCs
Printer Solutions
IT Support
Data Recovery
Virus Removal
Network Setup
System Optimization
Device Cloning
Details
- Year established: 2004
Highlights and features
- Established in 2004 with 20+ years combined technical experience
- Same-day servicing and NO-FIX NO-FEE repair guarantee
- Next-day product availability for custom-built systems
- 100% satisfaction guarantee on all repair services
- Award-winning customer service with 162+ five-star reviews
What people say
Excellent service
Friendly staff
Quick turnaround
Outstanding service
Great prices
Services
Computer Repairs
Our comprehensive computer repair service covers hardware diagnostics, component replacement, and software troubleshooting for all brands and operating systems. With same-day servicing and a NO-FIX NO-FEE guarantee, we ensure minimal downtime for both personal and business users. Our technicians handle everything from virus removal to complete system rebuilds, maintaining strict quality control throughout the repair process.
Gaming PCs
We specialise in high-performance gaming PC builds tailored to individual requirements, offering both preselected configurations and fully custom systems. Our builds feature premium components like RTX graphics cards and DDR5 memory, with next-day availability and full system optimisation included. Customers receive expert guidance to ensure their gaming rig meets specific performance needs and budget constraints.
Printer Solutions
Through our Infinity Print Solutions partnership, we provide printer sales, leasing, and maintenance services for home and business users. Our monthly rental plans include Canon and Kyocera models with comprehensive support covering repairs, maintenance, and consumables. We offer tailored print solutions to match varying volume requirements and office environments across Cumbria and Lancashire.
Phone Repairs
Our phone repair service handles all brands and models, specialising in screen replacements, battery swaps, and charging port repairs. With over 3,000 annual repairs and a 100-year combined technician experience, we use specialist tools to ensure quality fixes. We offer free assessments and competitive pricing for both Android and Apple devices in our Carlisle and Lancaster stores.
IT Support
We provide comprehensive IT support covering system optimisation, data migration, and business continuity solutions. Our services include Windows updates, email configuration, and device cloning to ensure seamless transitions. Small businesses benefit from our Microsoft Office 365 support and network infrastructure expertise, with both onsite and remote assistance options available.
Questions
What areas do you serve for repair services?
We serve Carlisle, Lancaster, and surrounding areas in Cumbria and Lancashire from our two physical locations.
Do you offer same-day computer repairs?
Yes, we provide same-day servicing with a NO-FIX NO-FEE guarantee on all our repair services.
Can you build custom gaming PCs to order?
Yes, we offer fully custom gaming PC builds with next-day availability and expert component selection guidance.
Do you repair both Apple and Android devices?
Yes, our phone repair service covers all brands including both Apple and Android devices.
What payment options are available for purchases?
We accept major credit/debit cards and offer financing options for qualifying purchases in-store.
Are printer leasing plans inclusive of maintenance?
Yes, all our printer leasing plans include repairs, maintenance, and consumables as part of the monthly package.
Reviews (7)
Storm Ramage
Mar 13, 2022
Report
Paul welcomed me as I walked through the door. Very friendly and informative staff. Cameron assisted me with finding a desktop for my required needs. He explained the benefits of the gaming pc/desktop and even compared different graphics cards, processors, motherboards, monitors, etc to stay within my budget range incase I needed something cheaper and he explained why it would be better to spend a few extra to get a much better version of a specific piece. Any queries I had, they informed me about everything. Would highly recommend.
Elizabeth Spark
Mar 09, 2022
Report
We have used Home PC several times and have always been very happy with their sales, repairs and advice. They are always so friendly, helpful and patient, even when our questions must seem stupid! I can't recommend them highly enough. Thanks so much guys!
Enable U. Group
Oct 20, 2021
Report
Paul and his team save the day! Thought I had lost all the company information I had carefully but naively saved on a portable hard drive but then when it failed I was completely in despair but thanks to Paul and his team of IT specialists they were able to retrieve everything! All this within 24 hours such excellent service so relieved and very grateful. This is the place to go if need IT support :
Carl Robertson
Oct 19, 2021
Report
Very friendly, excellent service. Very good local business who looks after the customer. Highly recommend.
Judith Moore
Aug 24, 2021
Report
FANTASTIC service from @Home PC sorted out my sons broken PC the same day and gave excellent advice. Would highly recommend and will definitely be using them again. Thank you
Louise Lyons
Jul 26, 2021
Report
Took my laptop in at about 2.15pm (other than that it was going out the window ) picked it back up at 4.30pm. fabulous service
Helen Stanley
May 20, 2021
Report
Excellent speedy service. My laptop is working 200% quicker and better since they serviced it. And they don't talk down to techno phobes like me! Highly recommended
