Business Details
Your Trusted IT Support Partner in Kendal
NWIMS IT Support has been providing comprehensive technology solutions for home and small business users since 2005. Our team of certified technicians specialises in delivering on-site and remote IT support, ensuring minimal disruption to your daily operations. We offer a wide range of services including hardware and software upgrades, virus removal, network management, and secure cloud storage solutions. Our VoIP telephone systems enable businesses to maintain professional communication while reducing operational costs. We provide tailored mobile contracts with major UK networks, ensuring reliable connectivity for professionals on the move. Our dedicated support team operates during standard business hours while offering flexible out-of-hours appointments for urgent requirements. With data centres located within the UK, we guarantee encrypted storage and automatic backup solutions for critical business information. Our technicians utilise both remote access tools and physical site visits to resolve technical issues efficiently. We maintain partnerships with leading telecommunications providers to deliver high-speed broadband and hosted solutions. Our consultancy services help businesses implement appropriate network security measures and business continuity strategies.
Services
IT Support
Remote Support
Antivirus Solutions
VoIP Telephones
Cloud Backup
Network Management
Mobile Contracts
Hardware Upgrades
Data Recovery
Security Filtering
Highlights and features
- We offer certified technicians with 15+ years' experience in IT support
- Secure UK-based data centres for cloud storage solutions
- Flexible out-of-hours appointments for urgent requirements
- Tailored mobile contracts with major UK networks
- Comprehensive virus and malware removal services
Services
IT Support
Our IT support services cover hardware and software troubleshooting for home and business users. Technicians provide on-site and remote assistance for system upgrades, network configuration, and performance optimisation. We specialise in resolving technical issues while minimising business disruption through scheduled maintenance and emergency call-outs.
Cloud Backup
Secure cloud storage solutions protect critical business data with automated backups and encryption. Our UK-based data centres ensure compliance with data protection regulations. The service includes regular integrity checks and instant file recovery options for businesses requiring continuous data availability and disaster recovery capabilities.
VoIP Telephones
Hosted VoIP telephone systems provide cost-effective communication solutions for small businesses. Features include virtual numbers, call routing, and integration with email systems. The service reduces telecommunication costs while maintaining professional call quality and offering flexible scalability for growing businesses.
Antivirus Solutions
Comprehensive malware removal and prevention services protect devices from viruses, trojans, and spyware. Our technicians use specialist software to eliminate infections and implement protective measures. The service includes security software installation and ongoing system monitoring to prevent future security breaches.
Mobile Contracts
Tailored mobile phone contracts with major UK networks provide reliable connectivity for professionals. Plans include 4G access, budget control features, and contract flexibility. We offer device support and tariff adjustments to ensure businesses maintain appropriate mobile communication solutions without unexpected costs.
Questions
What IT services do you offer for small businesses?
We provide network management, cloud backup, VoIP telephone systems, and cybersecurity solutions tailored for small businesses.
Do you provide emergency IT support outside regular hours?
We offer scheduled out-of-hours appointments for urgent requirements with additional charges applying for these services.
What security measures protect cloud storage data?
All data stored in our UK-based data centres uses encryption and regular security integrity checks for protection.
Can you help with mobile device setup and troubleshooting?
Our technicians provide support for smartphone configuration, email setup, and data backup processes for mobile devices.
What VoIP features are included in your telephone systems?
Our VoIP solutions include virtual numbers, call routing, voicemail to email, and integration with existing business communication tools.
How do you handle computer hardware upgrades?
We perform hardware upgrades at our facilities with free collection and delivery service for customer convenience.