Business Details
14 Years
experience
Your Trusted IT Support Partner in Mid Wales
Established in 2012 by Chris Truswell, Riverview IT provides accessible, high-quality IT support to businesses and households across Mid and South Wales. Our expertise spans network security, computer diagnostics, and remote technical assistance, delivered with a commitment to clarity and affordability. We specialise in resolving issues ranging from virus infections to complete system failures, ensuring minimal disruption to our clients' operations. Our team combines extensive industry experience with a customer-centric approach, offering both ad hoc and ongoing support solutions tailored to individual needs. With a focus on transparency and reliability, we provide competitive pricing without hidden fees or call-out charges. Our services include secure remote access support, onsite visits when required, and comprehensive network configuration. Based in Llanwrtyd Wells, Powys, we leverage local knowledge to serve clients efficiently while maintaining national service standards. Our dedication to continuous improvement ensures clients benefit from the latest technological advancements and best practices. By prioritising clear communication and technical excellence, we aim to be the trusted IT partner for organisations of all sizes. This approach has earned us a reputation for dependable service and long-term client relationships across diverse sectors.
Services
IT Support
Computer Repair
Network Security
Remote Support
Virus Removal
System Diagnostics
Email Services
Broadband Setup
Served areas
- Llandrindod Wells, Rhayader, Llangammarch, Powys, Builth Wells
Details
- Year established: 2012
Highlights and features
- Established in 2012 with specialist IT support expertise
- Secure remote support available with no call-out charges
- Competitive hourly rate of 25 for transparent pricing
- Experienced technicians serving Mid and South Wales
- Combines local knowledge with national service standards
What people say
Prompt response times
Technical expertise
Transparent pricing
Reliable service
Local knowledge
Services
IT Support
Our IT support services cover network configuration, system diagnostics, and software troubleshooting for businesses and home users. We provide both remote and onsite solutions to resolve technical issues efficiently. Our team ensures minimal downtime while maintaining data security and system integrity through proven methodologies.
Computer Repair
Specialist computer repair covering hardware failures, power issues, and component upgrades. We offer workshop diagnostics with free pickup and delivery for devices requiring in-depth repairs. Our technicians handle all makes and models with guaranteed quality service.
Network Security
Comprehensive network security solutions including firewall configuration, malware removal, and wireless network protection. We implement robust security protocols to safeguard business data and personal devices against cyber threats while maintaining optimal system performance.
Remote Support
Secure remote support portal enabling instant technical assistance without onsite visits. Our encrypted connection allows real-time problem resolution for software issues, system errors, and configuration problems, minimising disruption to daily operations.
Virus Removal
Professional virus and malware removal service eliminating harmful software from infected devices. We perform deep system scans, clean affected files, and implement protective measures to prevent future infections while preserving client data integrity.
People
Chris Truswell
Founder
Chris established Riverview IT in 2012 after a long career in computer services. He brings extensive technical expertise and local knowledge to deliver accessible IT solutions for Welsh businesses and households.
Questions
What areas do you cover?
We provide IT services across Mid and South Wales, including Powys, Builth Wells, and Llanwrtyd Wells.
What are your support hours?
Our standard support hours are Monday-Friday 10:00-21:00 and Saturday 11:00-19:00. Emergency support may be available outside these times.
Do you offer remote support options?
Yes, we provide secure remote support through our encrypted portal for most technical issues, eliminating the need for onsite visits.
What pricing models do you use?
We charge a competitive hourly rate of £25 with no call-out charges for most standard IT support services.
How do you handle hardware repairs?
For hardware issues, we offer free pickup and delivery to our workshop where technicians perform diagnostics and repairs using genuine replacement parts.