Business Details
26 Years
experience
Your Trusted IT Partner in Darlington
Established in 2000, BLUECOM Computer Solutions operates as a family-run business based in Darlington, delivering expert IT support and computer repair services to homes, small offices, and businesses. With over 17 years of hands-on experience, our Microsoft-certified engineers specialise in resolving technical challenges, from virus removal and data recovery to advanced WiFi network deployment. We prioritise clear communication, offering complimentary diagnostics and transparent solutions tailored to individual client needs. Our commitment to reliability is demonstrated through a 100% satisfaction guarantee, two-day turnaround for off-site repairs, and free follow-up support. Trusted by over 3,000 customers, we combine technical expertise with flexible service options - including remote assistance, same-day collections, and drop-in repairs - to minimise disruption. As a locally rooted business, we maintain deep knowledge of regional IT requirements while adhering to rigorous professional standards. Our engineers, with continuous tenure since inception, deliver consistent quality through certified methodologies and ongoing skills development. Client testimonials highlight our dependable, courteous approach and ability to transform complex technical issues into straightforward resolutions. This combination of experience, local insight, and customer-centric values positions BLUECOM Computer Solutions as a trusted technology partner for both personal and professional computing needs.
Services
Computer Repair
Data Recovery
WiFi Deployment
Remote Assistance
Network Security
Served areas
- Darlington & North Yorkshire
Details
- Year established: 2000
Highlights and features
- 17 years' specialist experience in computer repair and network solutions
- Microsoft-certified engineers with continuous professional development
- Complimentary initial diagnosis and transparent pricing
- Flexible service options including remote and same-day repairs
- Two-day turnaround for off-site work with free follow-up support
Associations and certifications
- Microsoft
What people say
Prompt service
Professional engineers
Clear explanations
Reasonable prices
Reliable solutions
Services
Computer Repair
We diagnose and resolve hardware and software issues for all computer types. Our Microsoft-certified engineers perform virus removal, system optimisation, and component upgrades like SSD installations. With 17 years' experience, we ensure fast, reliable repairs with a two-day turnaround for off-site work and free follow-up support to maintain optimal performance.
Data Recovery
Specialist recovery of data from damaged or corrupted storage devices. Using advanced techniques, we retrieve lost files from failed hard drives, SSDs, and memory media. Our engineers provide clear explanations of recovery options and implement preventive measures to protect your valuable digital assets from future loss incidents.
WiFi Deployment
Professional WiFi network design and optimisation services for homes and businesses. We conduct spectral analysis to eliminate interference, install enterprise-grade equipment, and secure connections. Our solutions deliver reliable, high-speed coverage tailored to your property's specific layout and usage requirements.
Remote Assistance
Immediate technical help through secure remote connections. This service enables rapid diagnosis and resolution of software issues without requiring physical device transportation. Available as a standalone solution or initial assessment for more complex hardware repairs needing onsite visits.
Network Security
Comprehensive security assessments and implementation of protective measures. We evaluate vulnerabilities in existing systems, recommend appropriate safeguards, and provide backup solutions to prevent data breaches. Our approach combines technical expertise with practical advice to ensure robust protection for personal and business computing environments.
People
John
Lead Engineer
With 17 years' experience since founding BLUECOM Computer Solutions, John provides expert technical solutions while maintaining clear communication with clients. His Microsoft-certified expertise covers all aspects of computer repair and network security.
Questions
What services does BLUECOM Computer Solutions offer?
We provide computer repair, data recovery, WiFi network deployment, remote assistance, and network security solutions for home and business users.
How quickly can repairs be completed?
Most off-site repairs complete within two days, with express options available for urgent cases requiring same-day or next-day turnaround.
Do you offer remote technical support?
Yes, we provide secure remote assistance for software issues, with no charge for initial diagnosis and flexible options for follow-up repairs.
Are your engineers qualified?
Our team includes Microsoft-certified engineers with continuous professional development and 17 years' combined experience in IT solutions.
What areas do you serve?
We operate from Darlington covering County Durham and surrounding regions, offering both onsite and remote support options.
Do you provide data backup solutions?
Yes, we offer personal and business backup systems with expert advice on implementing effective data protection strategies tailored to your needs.
Reviews (11)
Ian Cobb
Sep 30, 2020
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I cannot thank John enough for his professionalism and expertise when repairing my PC. I thought I would have to buy a new machine, as a recent update left my machine dead in the water with no response on BIOS, USB, or DVD Drive. John not only fixed it, but cleaned all dust and dirt and got rid of corrupted files and malware as well. Very professional, with an invoice sent the following day. With so many "cowboys" out there proclaiming to offer this level of service but falling short, it is good to find someone who genuinely knows what they are doing. Very highly recommended and would most definitely use again! Ian
Robert Anderson
Jul 30, 2020
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Restored my basket-case of a laptop to full working order in quick time. Excellent service. Friendly. Willing to go the 'extra mile' Thoroughly recommended.
Robert Anderson
Jun 02, 2020
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Restored my basket-case of a laptop to full working order in quick time. Excellent service. Friendly. Willing to go the 'extra mile' Thoroughly recommended.
Mark Hargreaves
Nov 02, 2016
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John is truly marvellous - totally dependable, always quick to respond, flexible and thoroughly professional. Happy to recommend Bluecom Computer Services.
Jayne Hayden
Jul 11, 2016
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John was very helpful, pleasant and courteous. He explained everything in a language I could understand. I have used Bluecom before as problems are dealt with promptly and he either works on site or, to minimise business disruption, he has taken a computer away and returned it fully functioning as soon and the repairs are done. His prices are reasonable and I would highly recommend him.
David McColl
Jun 10, 2016
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John is always fast off the mark, fair, friendly, businesslike, helpful and polite. He has kept my computer/s and printers going for many years. He has been very reliable, long may it continue.
Dorne Holstein
Jun 06, 2016
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Bluecom go the extra mile for you. The problem I had was fixed, he talked me through everything he did and how to keep my computer working to its best, thanks to him I am back online. Great service with a smile and would highly recommend for any type computer problem you have.
Daniel Montero
The engineer who came out from Bluecom did an exceptional job in fixing the issues with my computer. He has the right tools and know-how and the price was more competitive than other places.
Tony McKinstry
Bluecom have been solving my laptop, PC and internet problems speedily and effectively for the last five years. Excellent service at affordable prices. Bluecom are highly recommended.
Phillip Holstein
As far as I'm concerned, you come highly recommended in my book. For all your computer challenges I recommend John of Bluecom. John provides a great value for money service and always gives the best advice. Thank you John for all your help over the past 10 years!
Ken Hirst
I would just like to say that my experience with your company helping me with my computer problems was all good. Solving the virus and internet connection problems enabled me to use my computer much more effectively. The service was prompt, local and courteous at all times. Should I have need of further assistance in future I will contact you without hesitation.