Business Details
Trusted IT Services & Computer Repair in Altrincham
Grapevine Computers is a family-run business with over 15 years of experience providing comprehensive computer support for both home and business users. We specialise in hardware and software repairs, data recovery, virus removal, and networking solutions, offering on-site services, collection/delivery options, and PC health checks. Our expert team handles notebook repairs including screen and power socket replacements, while maintaining a commitment to quality service and environmental responsibility through our IT recycling programme. We operate with transparency, providing clear pricing for services ranging from antivirus solutions to advanced data recovery, and partner with specialist agencies for complex technical challenges. Services
Computer Repairs
Data Recovery
Virus Removal
IT Recycling
Networking Solutions
PC Health Checks
Notebook Repairs
On-site Support
Highlights and features
- Family-run business with over 15 years' local experience
- Specialist technicians for notebook screen and power socket repairs
- Transparent pricing with pre-approved repair costs
- Partnership with Sheffield-based data recovery specialists
- Environmentally responsible IT recycling programme
Services
Computer Repairs
We provide comprehensive computer repair services for both desktops and notebooks. Our technicians handle component replacements, power socket repairs, and screen replacements. All repairs come with pre-approved pricing and use genuine parts where possible, ensuring reliable fixes for both business and personal devices.
Data Recovery
Our specialists recover lost data from various storage devices using advanced forensic tools. We offer three recovery levels from basic software extraction to PCB manipulation techniques. While we cannot guarantee success in all cases, we provide clear risk assessments before work begins and partner with laboratory specialists for complex recovery scenarios.
Virus Removal
We specialise in manual virus and spyware removal to preserve your data and settings. Our service includes thorough system scanning and cleaning without automatic reinstallation of operating systems. Antivirus software is available as an additional service to protect against future infections, with transparent pricing for all interventions.
IT Recycling
Our responsible recycling service handles end-of-life computer equipment with environmental care. We ensure complete data destruction through certified wiping processes or physical drive destruction. We accept most computer hardware except CRT monitors, providing documentation for proper disposal and compliance with current environmental regulations.
On-site Support
We offer scheduled on-site technical support within 48 hours of booking. Our engineers provide immediate diagnostics and repairs at your location, with clear communication about required actions. Collection and delivery options are available for more complex repairs needing workshop facilities and specialist equipment.
Questions
Do you offer on-site computer repairs?
Yes, we provide scheduled on-site support within 48 hours of booking. Our engineers will come to your location to diagnose and repair issues where possible.
What data recovery options are available?
We offer three recovery levels: standard software recovery from £25+VAT, advanced forensic recovery from £45+VAT, and extreme recovery with PCB work from £85+VAT. Success cannot be guaranteed in all cases.
Can you repair notebook screens?
Yes, our specialists handle notebook screen replacements and power socket repairs. We use quality components to restore full functionality to your portable devices.
Do you provide virus removal services?
Yes, we specialise in manual virus removal to preserve your data and settings. Our standard virus clean-up service costs £89+VAT, with optional antivirus software installation.
What payment methods do you accept?
We accept cash, card payments, and bank transfers for our services. Payment terms for business clients can be arranged upon request and agreement.
Can I get immediate computer repairs?
We offer priority repair slots for urgent cases at an additional £35 charge. This gives your device immediate attention without waiting in our standard queue.
Reviews (7)
Roy Griffiths
Sep 28, 2025
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Every time I visit Grapevine, what ever the problem is, or purchasing an item I receive excellent service
Christine Marsden
Jun 08, 2021
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Phoned on behalf of my partner who needed a laptop battery charger replacement. They were very helpful and he was able to get one straightaway.
Geoff Urwin
Mar 21, 2021
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Outstanding customer service and technical expertise; highly recommended. My desktop terminally crashed, coupled with a monitor failure and resulting, incomplete, Microsoft update. Rick and Sam of Grapevine, recovered all of my data files and programmes, switched these to a new machine, while utilizing certain undamaged components in the process. They consulted me about alternative solutions that being one, much appreciated aspect, of an effective pattern of communication. All at a very competitive cost, even though operating under the various constraints imposed by the national CV-19 lockdown.
Jane Montague
Nov 20, 2020
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Grapevine are a fantastic company. If we need to buy computer equipment or seek help or advice then we choose to go to Grapevine over a big high street company. They are incredibly good value, highly skilled and can be trusted to deal with your query honestly and quickly, rather than inflating an issue to increase a bill.
Gurdeep F.
Dec 01, 2019
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We have been using Grapevine Computers for years now. If I were to put a number on it, I would say at least 10 years. During this time they have worked on 2 desktop computers and 4 laptops. I could not be happier with them. The staff are honest and friendly and their prices are reasonable. I would recommend them highly.
Paul Duxbury
May 05, 2019
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Bit of a panic when a computer wouldn't start! However, a call to the team at Grapevine and then a visit to the shop saw the problem quickly sorted. Very friendly, helpful and quick service at a very reasonable price. Would highly recommend them if you have an issue.
Eyepatch Guy
Oct 25, 2017
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I originally sent my PC in to fix a problem with the power button, but they also found and fixed a minor issue with my graphics card (related to overheating) at no extra cost. Plus, I asked for a priority repair (usually 35) but they offered this for free. Brilliant service, would recommend.
