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Business Details
Expert Computer & Laptop Repairs in Darlington
Aardvark Computer Repair has built a reputation for delivering expert technical solutions to residents and businesses in Darlington. With over 16 years of experience in custom PC building and comprehensive repair services, the company specialises in resolving hardware and software issues across desktops, laptops, and Apple devices. Their commitment to customer satisfaction is demonstrated through competitive pricing, a no-fix-no-fee policy, and free data recovery when combined with other repairs.

The team prioritises transparency, offering upfront quotes before any work begins, while maintaining a focus on quality service that has earned them the title of Darlington's highest-rated computer repair specialists. Their expertise extends to network setup, virus removal, hardware servicing, and custom-built desktop computers tailored to individual needs.
Services
Computer Repairs Laptop Screen Replacement Apple Device Repairs Data Recovery Custom PC Builds Virus Removal Network Setup Hardware Servicing Computer Tips Emergency Repairs
Highlights and features
  • We offer over 16 years of experience in custom PC building and repairs
  • We provide free data recovery when combined with reinstall services
  • Our technicians handle both Windows and Apple device repairs
  • We guarantee transparent pricing with no hidden fees
  • Our team maintains Darlington's highest-rated computer repair service
What people say
Fast service Knowledgeable staff Affordable prices Reliable repairs Great communication
Services
Computer Repairs
We diagnose and resolve hardware and software issues for desktop computers, including power failures, performance problems, and component replacements. Our technicians perform component-level repairs to restore functionality at competitive prices. All repairs come with a no-fix-no-fee guarantee and free diagnostics.
Laptop Screen Replacement
Specialist screen replacement service for laptops starting from 55, covering cracked, broken, or damaged displays. We use quality replacement parts and complete repairs quickly while maintaining data integrity. Free diagnostics available before any work begins.
Apple Device Repairs
Comprehensive repair service for Apple devices including iPhones, iPads, MacBooks, and iMacs. We handle screen replacements, boot issues, and hardware failures at lower costs than official Apple centres. Warranty implications are clearly explained before any repair work commences.
Data Recovery
Professional data recovery from failed hard drives, laptops, and external storage devices. We retrieve lost files due to hardware failure or software issues, with free recovery when combined with reinstall services. Data can be restored to multiple storage formats including USB drives and external disks.
Custom PC Builds
Tailored desktop computer builds with over 16 years' experience creating custom specifications. We help customers select components to match their needs while avoiding unnecessary extras. Builds offer cost-effective alternatives to pre-built systems with expert assembly and configuration.
Questions
What types of computer repairs do you offer?
We repair desktops, laptops, and Apple devices including screen replacements, virus removal, hardware servicing, and data recovery. Custom PC builds are also available.
Do you offer a warranty on repairs?
While we use quality components, repairs may void existing warranties. We explain potential warranty implications before starting any work and offer clear pricing options.
Can you recover data from broken devices?
Yes, we recover data from failed hard drives and devices. This service is free when combined with reinstall or hard drive replacement services.
Are your prices competitive?
We offer competitive pricing with transparent quotes before work begins. Our hardware servicing starts at £30 and screen replacements from £55.
Do you repair Apple products?
Yes, we repair iPhones, iPads, MacBooks, and iMacs with competitive pricing compared to official Apple repair centres.
What are your opening hours?
We're open Monday-Friday 8am-6pm, Saturday 10am-6pm. Emergency repairs can be discussed via our mobile number outside these hours.
Reviews (44)
Suzanne E.
Feb 26, 2023 Report
When my MacBookPro battery warning popped up, I hoped there'd be local expertise available to check it out and replace the battery. William at Aardvark was just what you need when you can't do the job yourself - knowledgable and professional and someone who instils confidence. He kept me informed about what the job entailed, how long it was likely to take, and the cost. I'll be using him again, and can certainly recommend talking to Aardvark for computer repairs.
Rita Sproat
May 07, 2022 Report
So pleased with the quick repair and service having suffered so long with the slow speed etc. Happy as Larry!
Harry Gray
May 01, 2022 Report
Had an excellent experience with William - very good to deal with - fair price - great work (my computer is now working better than ever) - I would def use again and recommend to others.
Jeff Smith
Jan 24, 2022 Report
Very professional. Great customer service. Will use again, not only for the purposes of a fix but also to service and maintain our kit.
Kevin Colquhoun
Jan 13, 2022 Report
Cannot fault Ardvark, William was superb, got my desktop running in no time, great customer service and very reasonable prices, diagnosed the problem and fixed it cheaper than other computer shops wanted to diagnose the problem. Will definitely use again if needed and would highly recommend.
Wade Walker
Dec 19, 2021 Report
Absolutely stunning customer service! Needed a new graphics card installing as I'm not tech savvy enough to do it myself. William gave me brilliant advice about a new PSU as the one already in my pc wasn't powerful enough to run the new card. I dropped everything off with no trouble also very helpful helping me with doors and carrying extra boxes. Everything was installed checked and returned to me within a few hours. Quality service and very good value will definitely be returning for any of my computer needs
Bob Galbraith
Nov 22, 2021 Report
My wife and I bought a new computer from Currys and William transferred all the information from the old computer to the new one and wiped the old computer as well. His manner and demeanour in every respect is admirable, not to mention his swift service and quality of his work. We have used William for some years now and would never consider going anywhere else, every aspect of his business is first class. We would urge anyone who is looking for computer repair work to look no further. Thank you agin William.
Dave Bearpark
Aug 28, 2021 Report
Top guy, very reasonably priced. Certainly knows his stuff. There's a reason he's #1 on Google reviews for the area.
Steven Finn
Aug 23, 2021 Report
Top class service. Only uses genuine parts and has repaired numerous iPhone and laptops for us at reasonable prices. You can get cheaper but for me you get what you pay for. Highly recommended.
Josh Taylor
Jul 21, 2021 Report
MacBook Pro suddenly stopped charging and wasn't sure if charger or the MacBook itself. William got me in the next day tested and confirmed it was the charger so I was safe to go ahead and buy a replacement, even face good advice about not buying cheap 3rd party chargers. William was so nice and helpful on the phone and there was no charge as he hadn't had to repair anything. So rare to find someone so pleasant and knowledgeable and that can work on Mac's. I won't hesitate to use him for my computer repairs in the future
Sharon
Jun 24, 2021 Report
William services my laptop every year. Approachable, polite and very helpful and prices very reasonable. Would highly recommend.
Tony Reeves
Jun 21, 2021 Report
From initial contact to job completed William was outstanding and wouldn't even charge me for the work he'd done. Thank you William I can't recommend you highly enough and I most certainly will return. Thank you.
O. S.
Jun 11, 2021 Report
Third time I've had work done here - three different computers which then worked perfectly afterwards. I have been very impressed each time. Very efficient, terrific value and clear, friendly communication throughout. Really can't recommend enough. Always great to see someone doing such honest work.
Kit Harden
Apr 07, 2021 Report
Thank you again William, highly recommended for your excellent, friendly, professional and knowledgeable PC Repair services
Pat Marriott
Mar 07, 2021 Report
Thank you William for quick and great service. My laptop is running really well and I am enjoying using it again. It was lovely to chat with you and your prices seem very reasonable. Take care. Thank you again. The woman from Doncaster.
Kiki Kaur
Nov 07, 2020 Report
Absolutely brilliant service from William! I took my work Macbook to him after having called Apple numerous times and not fixing the issue. I called William after being stressed and tired from trying to fix the issue and getting nowhere, he told me to drop it off the same day and a few days later he called me back with the issue and saying he could fix it! Issue has been fixed and Macbook is up and running like new! Wouldn't hesitate to use William again and highly recommend him to everyone!
Douglas Alan Cowley
Oct 27, 2020 Report
I will simply endorse all of the positive reviews that have been scribed. I have already recommended William and have decided to review his work which I never normally do ; good or bad.
Williams work is phenomenal and is his work ethics. He is polite and is timely with his communication. He is accurate with his information and his aftersales acumen is sublime. As I say I recommend William and will use him again.

Doug.
Josh Brown
Oct 19, 2020 Report
Fixed the speaker on my computer very fast, and was very insightful when it came to future repairs on my computer. Would highly recommend coming here for any issues or repairs. Very friendly!
Marion McKone
Sep 09, 2020 Report
Just when I thought I would have to buy a new laptop I found Aardvark. Will was a lovely gentleman and had my laptop fixed in no time. No hassle and a very reasonable price. Would highly recommend.
Paul Murphy
Jun 15, 2019 Report
My old motherboard started playing up a while ago so I decided to get a new one, which meant a new CPU and RAM too. As the job of installing it all was beyond me, I decided to turn to the pros, and seeing that Aardvark Computer Repair had so many good reviews, I got in touch with William, who was incredibly friendly and helpful and really knew his stuff. Long story short, dropped the PC off with him on Friday morning, got it back Friday evening and now it's running wonderfully. William also advised me on several software issues I wasn't aware of and gave the PC a good old dust to help it run cooler. All in all, top class service at a very affordable price and I'll definitely be going back if I have any further issues!
Valerie Firth
Jan 29, 2019 Report
My laptop had frozen-I couldn`t even close it down. William couldnt have been more helpful. I took my computer to him, and, bearing in mind this was Saturday, on Monday morning he phoned to say it was fixed, and would I like him to try and figure out why it had frozen, with a view to avoiding it happening again? Obviously I said Yes, and because of him offering to do this, and the helpful advice he gave when I picked the computer up the next day, I have given him a 5* score.

I cannot praise him highly enough for his professional attitude, and will definitely use him again, and would recommend him to anyone. Also, his prices are very reasonable. Don`t go to anyone but William.
Judith Parker
Dec 07, 2018 Report
Unable to open Outlook and William not only fixed the problem but cleaned up my PC which is now running so fast and smoothly in all respects. I will now get him to service it regularly I think - really good value. Good, clear communication and explanation and I have no hesitation in recommending him.
Stephen T.
Oct 24, 2018 Report
This is the second time in 3 years that I have used Aardvark Computer Repair, this time for data migration to a new computer. Again, superb service from William: quick, easy, professional and great value. Finding a reliable, dependable, honest and efficient service is often difficult. I am delighted to have found Aardvark CR and will definitely be using them in the future.
John Barnes
Sep 06, 2018 Report
Found Aardvark Computer Repair when I lost the cursor on my Windows laptop. William fixed it, charged a very reasonable price for doing so and even refused more money for servicing the laptop (on the basis that it didnt need it). I will certainly use Aardvark again for any computer problems. Highly recommended.
Sue Fothergill
Jul 17, 2018 Report
Second time I have needed to use this company and, as on the first visit, am really pleased with the outcome. Issues on this occasion were with Microsoft Office and e-mail set-up. William sorted within a couple of days and also as I definitely fall within the 'dumb blonde' category when it comes to technology he explained fully in plain English what the issue was. He always rings and advises what the problem and associated costs are prior to commencing the work. Would certainly recommend.
Carol G.
May 10, 2018 Report
Laptop renewal. William upgraded my HP Laptop from Vista to Windows 7. He was quick, very reasonably priced and very pleasant to deal with. He also tried to upgrade my Acer touchscreen but it wasn't compatible with Windows 10, and although he spent quite a lot of time on it he refused payment because he could not do it. I would recommend him to all my family and friends.Great job thank you William.
Alex Johnston
May 06, 2017 Report
Two or three months ago, I took my old (2011) MacBook (OS 10. 6. 8 - Snow Leopard - with 2GB Memory) to William to ask if he could upgrade it, mainly because I was concerned that this old system could not support the latest browsers which offer maximum security for online banking and buying over the internet. Happily, within a few days, William was able to install Apples bang up-to-date OS, Sierra 10.12.4, and to increase the Memory to 8GB. Now, I hope the MacBook might last another 4 years, by which time it will be 10 years old.

Perhaps then will be the time for a new machine. The MacBook runs a bit slower than before; the battery has to be charged more frequently; and sometimes there is strange behaviour in the Mail programme. For instance, when a large number of my emails disappeared, William recovered them. But these things do not seriously impede my use of the laptop and William, with his unfailing courtesy, has saved me the neck end of 1000. Incidentally, neither Apple, who described my laptop as vintage, nor their Authorised Service Providers, Stormfront, would have anything to do with my laptop. All the more credit to William, in my view.
Sylvia Dudley
Jul 21, 2016 Report
I asked William to repair my laptop which was overheating, I dropped it off yesterday and got it back today and he only charged me 30 for an overhaul. My laptop is like new, he cleaned it inside and out. Its quieter and cooler. I can totally recommend him and will definitely use his services again. Many thanks.
Sam Charlton
Sep 25, 2015 Report
William was very helpful and managed to get my laptop sorted in no time at a very fair price. I would highly recommend his services to family and friends. In fact I'm trying to get my granddads laptop over as we speak! Wouldn't go anywhere else if I needed assistance from now on.
Malcolm Pickard
Sep 09, 2015 Report
Great friendly service and competitive pricing. William explained in layman terms exactly what was wrong. He quickly resolved a "glitch" in my PC which was stopping W10 from down-loading and also repaired a laptop which I was told from another source would be too expensive to repair. I would certainly recommend Aardvark to any of my friends and colleagues if they have any PC problems. Thank you William.
Michelle Rodgers
Mar 24, 2015 Report
William vastly improved the performance of our PC which is used for work purposes. He also carried out some work on a laptop and netbook, all of which now work extremely well. All work was carried out in a very professional manner, at a time that was convenient to us and also at a very reasonable rate. We would recommend Aardvark Computer Repair without hesitation.
Angela Crane
Oct 29, 2014 Report
I would have given William 6 out of 5 if I could have for his brilliant service and very affordable prices. I thought I had lost eveything off my desktop but he soon had it running like new. Many thanks
Sophie Carvell
Sep 26, 2014 Report
This is a five star quality service. I would recommend William and his company to ANYONE. He is a very understanding person who kept me informed at all times and fixed my laptop. He is very reasonable and again top class service! Will be using again with any future computer problems. Thank you again!
Karen McCarron
Jun 13, 2014 Report
William has done a few jobs for me now, including virus removal, computer servicing, ipad screen replacement and a replacement hard drive. He is always very efficient and never carries out work without discussing it with me first. I wouldn't hesitate to recommend his work and if ever I encounter any other problems he will be my first port of call. Best of all, his prices are very reasonable.5* service all round.
Harry Hudson
Apr 24, 2014 Report
William has repaired three laptops for me and my family and offers a friendly. Professional and very fast repair service. Excellent value for money and very pleasant to deal with.
Tara Paterson
Jul 26, 2013 Report
Can't thank Aardvark enough, my pc was fixed and working great within twenty four hours, after being told by another that it would never work again ! . Great service great price and great communication will definatly recommend. Many Thanks Tara.
Linda Hunn
Really pleased with William's help with my sick laptop - good communication and very efficient service. Delighted with how it is working now. He knows his stuff! Will arrange to have a yearly service in future and would truly recommend you use Aardvark.
Ian Neill
My Samsung laptop had stopped working, and William diagnosed the problem as being the hard-drive, which was replaced and all my data put back, laptop is now running the best it has ever, all completed within a few days, Great Service, Quality and Value for money.
Vernon Mason
I found Aardvark through a search engine, and I was pleasantly surprised at the level of service I received. William quickly brought my ailing iMac back to life, keeping me informed at all stages, and the price was very reasonable, wth a two-year guarantee on the new hard disc. I recommend the company without hesitation, and I'll certainly going back to Aardvark when I next have a problem, or when my computer needs servicing.
David Williams
Took my Desktop as PC world charged me 60 for installing recovery disks into computer and didn't do the job
Took it to Aardvark and met a very pleasant man who did the job
His prices are very fair and no where near what Currys Know how charge
Will use again and recommend Aardvark
Paul Miller
Not very often you come across a service provider who do their upmost to help. Friendly service, excellent knowledge and a fair price for work done. Will use again and would highly recommend without hesitation. Thanks again.
Pete Jeavons
What a great service. Really top bloke, fixed my Mac, which is now good as new. Really clear communication and a great price. Couldn't recommend enough.
Petpals Darlington West
Excellent technical knowledge and diagnosis which for a small business such as ours was essential, quick turnaround and sensible pricing, highly recommended
Robin Jarrett
William gives friendly useful advice, tells you what he's going to do, does it and keeps you updated along the way - all at very reasonable cost. We were very impressed. He's the man to go to!