Business Details
Expert Computer & Electronic Repair Services in Hampton
Established by Mark Whiting, E-repair.org combines decades of expertise in electronics design and maintenance with a commitment to delivering reliable computer and electronic repair services. Our founder graduated in 1986 and has since accumulated extensive experience across diverse sectors, including aerospace engineering and electronic test/repair roles, before transitioning to self-employment. Specialising in hardware fault diagnosis beyond typical PC shop capabilities, we offer comprehensive solutions for laptops, desktops, servers, and electronic equipment, including data recovery, virus removal, and bespoke system builds. Our services cater to both Microsoft Windows and OS X systems, alongside niche requirements for legacy or specialist platforms. With a focus on customer satisfaction, we prioritise clear communication, transparent pricing, and meticulous attention to technical detail. Our workshop in Hampton addresses common issues like dust accumulation in devices, ensuring optimal performance post-repair. Backed by a lifelong passion for electronics and a dedication to staying current with technological advancements, we provide tailored support for both individuals and businesses. Our approach combines technical proficiency with a personal touch, avoiding generic solutions in favour of customised service. By maintaining a single-person operation, we guarantee direct access to our expertise without intermediaries. This commitment to quality and integrity has solidified our reputation as a trusted local repair specialist.
Services
Computer Repair
Data Recovery
Virus Removal
System Upgrades
Electronic Equipment Repair
Highlights and features
- We offer over 30 years of electronics repair experience
- Specialized expertise in hardware fault finding
- Comprehensive data recovery and virus removal services
- Bespoke system builds and upgrades available
- Personalized service with a focus on customer satisfaction
Services
Computer Repair
We repair all computer types including laptops, desktops, and servers. Our expertise covers power supply failures, overheating issues, and component-level repairs. With advanced diagnostic tools and extensive technical knowledge, we address both hardware and software problems, ensuring reliable solutions for Windows, macOS, and Linux systems. Our service includes cleaning dust-blocked components to restore optimal performance.
Data Recovery
Specialist data recovery services for failed storage devices. We retrieve lost files from damaged hard drives, SSDs, and memory modules using controlled environment techniques. Our process includes virus scanning and secure data transferral to prevent future loss. We prioritise urgent cases and provide clear progress updates throughout the recovery process.
Virus Removal
Comprehensive malware detection and removal for infected systems. We eliminate viruses, trojans, and spyware while preserving user data. Our service includes security audits to identify vulnerabilities and implement protective measures. We provide post-cleanup system optimisation to restore performance and ensure ongoing protection against future threats.
System Upgrades
Performance upgrades for computers and servers. We install additional memory, replace traditional hard drives with SSDs, and upgrade power supplies. Our bespoke system builds cater to specific performance requirements, whether for gaming, business, or creative applications. We ensure component compatibility and provide post-upgrade testing for reliability.
Electronic Repair
Repair services for diverse electronic equipment including monitors, CCTV systems, and arcade machines. We handle both modern and legacy devices, from power supply repairs to circuit board replacements. Our technical background enables deep diagnostics for complex faults, extending the lifespan of valuable equipment while maintaining safety standards.
People
Mark Whiting
Owner & Technician
With over 30 years in electronics design and repair, Mark graduated in 1986 and worked in aerospace engineering before establishing E-repair.org. His expertise spans hardware diagnostics, system restoration, and bespoke builds, combining technical depth with customer-focused service.
Questions
What types of computer repairs do you handle?
We repair all computer types including laptops, desktops, and servers. Services cover hardware faults, power issues, data recovery, virus removal, and system upgrades for Windows, macOS, and Linux platforms.
How experienced are your technicians?
Our sole technician has over 30 years' experience in electronics, including aerospace engineering roles. He specialises in advanced hardware diagnostics and has operated E-repair.org since transitioning to self-employment.
Can you recover data from failed devices?
Yes, we offer specialist data recovery from damaged hard drives, SSDs, and memory modules. We use controlled environment techniques to maximise recovery success while preventing further data loss during extraction.
What are your service hours?
We operate Monday-Friday 10am-6pm and Saturdays 10am-4pm. We do not offer emergency services but prioritise prompt communication through voicemail callbacks for urgent requests.
Do you repair electronic devices beyond computers?
Yes, we service various electronics including monitors, CCTV equipment, arcade machines, and audio-visual devices. Our technical background enables repairs for both modern and legacy electronic systems.
Reviews (10)
James Holder
Mar 15, 2022
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Mark did a great job at recovering all my data from a broken laptop, then rebuilt it with replacement parts so it now works perfectly. I received excellent customer service and would definitely recommend Mark to others.
Janie V.
Feb 08, 2022
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Thank you so much Mark quick efficient reasonable service and I finally have the computer I thought I had bought! It runs so quickly can't stop turning it on to watch it load : Highly recommended
Jlcor
Oct 30, 2020
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Needed to have my power socket repaired quickly, as my laptop is essential during this lockdown! Was very happy to see E-Repair available during this period, Mark has proven to be very friendly and approachable. It was fixed very quickly, highly recommended!
Stephen Dodd
Jul 22, 2020
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I was very happy with the service Mark provided to repair my Windows 10 blue screen of death. He kept me up to date with progress and now the machine works perfectly.
Sofia
Dec 28, 2019
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Mark helped get data out of my broken computer and did a brilliant job with excellent service! Provided updates throughout the process, even out of hours, which was much appreciated considering my concern that the data was lost. Definitely recommend!
Tim Latham
Oct 23, 2019
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I was referred to E-repair via a friend and Mark (E-repair) are/is fantastic! Mark is an expert with electronics. He has repaired a wide range of equipment for me. From laptops to speakers to DJ equipment. Mark is honest, will cater to urgency, professional, reasonable, good at communication, updates and very trustworthy. Mark is the first person I call with any electronic related items. Highly recommend! Thanks for all of your hard-work Mark!
Dom E.
Jun 06, 2018
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Repaired my TV very quickly after it stopped working. Knew what was wrong, sourced the parts from Spain(!) and breathed life into my dead TV. Did not charge too much either. Highly recommended!
Shehan Hettiaratchy
Apr 18, 2018
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Mark was brilliant and really quick getting our computer sorted out- even on a weekend/out of hours. Highly recommended.
Tom M.
May 08, 2017
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Mark repaired my desktop PC recently after it was have a number of issues on start up. Couldn't recommend him highly enough, did a great job, was fast, friendly and the PC is now running like a dream.
Paulo Massarde
Jun 25, 2015
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He was great. Very professional, fast and fair price. I will definitely do business with him again. Right recommended *****