Business Details
Expert IT & Computer Repair Services in Haddenham
Established in Haddenham, PCFIX provides comprehensive IT and computer repair services to home users and small to medium-sized businesses across Haddenham, Thame, and Aylesbury. Our team of highly trained technicians, with over 50 years of combined experience, specialises in Mac, PC, and gaming console repairs, offering a convenient home or office call service to eliminate the need for device transportation. We prioritise reliability and cost-effectiveness, sourcing parts directly from manufacturers and providing transparent pricing with a 90-day warranty on parts and labour. Our mission focuses on delivering exceptional customer satisfaction through expert diagnostics, rapid turnaround times, and tailored solutions for both individuals and businesses within a 15-mile radius of Haddenham. With a commitment to modern repair techniques and client-centric communication, we ensure technological challenges are resolved efficiently while maintaining competitive pricing structures.
Services
Mac Repair
PC Repair
Console Repairs
IT Support
Laptop Upgrades
Diagnostic Services
Served areas
- Haddenham, Thame, Aylesbury, Askett, Ashenden, Aston Abbots, Aston Clinton, Aston Rowant, Aston Sand
Highlights and features
- We offer over 50 years of combined technical expertise in computer repairs.
- Our team provides on-site diagnostics and repairs within a 15-mile radius.
- We guarantee 90-day warranties on all parts and labour.
- We use premium replacement parts sourced directly from manufacturers.
- We provide same-day express repairs for urgent device issues.
What people say
Great service
Same-day repairs
Competitive pricing
Knowledgeable technicians
Successful vintage Mac repair
Services
Mac Repair
Specialist Mac repairs covering all models including vintage Apple computers. We perform diagnostics, component replacements, and software troubleshooting using genuine parts. Our engineers provide same-day repairs for common issues like screen replacements and logic board failures. All Mac repairs come with a 90-day warranty on parts and labour.
PC Repair
Comprehensive PC repair services for desktops and laptops. We address hardware failures, software issues, and performance upgrades. Services include screen replacements, power socket repairs, and keyboard replacements starting from 45. Our technicians offer on-site diagnostics and rapid turnaround times for both home and business users within our service area.
Console Repairs
Expert gaming console and controller repairs through our partnership with REWIRED tech. We handle all major console brands, performing thorough diagnostics and repairs with guaranteed results. Customers can book online, send their devices for repair, and receive tested, restored consoles with warranty coverage on all repair work.
IT Support
Tailored IT support for small businesses, including network maintenance and VoIP services. Our experienced engineers provide cost-effective solutions without compromising reliability. Services cover system diagnostics, hardware upgrades, and technical consultations to help businesses maintain efficient ICT operations within budget constraints.
Diagnostic Services
Comprehensive diagnostics for all devices including Macs, PCs, and consoles. We identify hardware and software issues during a one-hour assessment, providing clear reports before proceeding with repairs. The 25 diagnostic fee is waived if customers choose to complete repairs with us, ensuring transparent cost management.
People
Paul Coaten
Founder & CEO
Paul established PCFIX with over 27 years of technical expertise, specialising in computer diagnostics and repairs. He leads the team in delivering reliable solutions while maintaining cost-effective service standards for both individual and business clients.
Tom Garwood
Assistant Support Engineer
Tom supports PCFIX's technical operations with extensive experience in device repairs and system diagnostics. He collaborates with Paul to ensure efficient problem resolution and customer satisfaction across all service offerings.
Jenny Johnston
Administrative Coordinator
Jenny manages PCFIX's operations and client communications, ensuring smooth service coordination. Her organisational skills support the team's ability to focus on technical excellence while maintaining responsive customer service.
Questions
What areas do you service?
We cover Haddenham, Thame, Aylesbury, and surrounding areas within a 15-mile radius of our Haddenham location.
Do you offer same-day repairs?
Yes, we provide same-day express repairs for common issues like iPhone screen replacements and urgent PC/Mac problems.
What warranties do you provide?
All repairs come with a 90-day warranty covering both parts and labour, ensuring quality and reliability.
Are diagnostic fees included in repairs?
Our £25 diagnostic fee is waived if you proceed with repairs through PCFIX, ensuring transparent pricing.
Do you repair gaming consoles?
Yes, we partner with REWIRED tech to offer comprehensive console and controller repairs with guaranteed results.
Reviews (10)
Tim Fuggle
Dec 19, 2025
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The screen non my Macbook pro went blank. I called Pcfix and spoke to Paul who very kindly got it working the same day. What a fantastic company to work with with the highest customer service who went above and beyond to help me out. If I could give 10 stars I would. Thank you so much Paul for helping me out.
Sylvia Benjamin
Aug 23, 2020
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Paul is efficient, effective, reasonably priced and great to work with, giving a personal service for desktop, laptop and general IT advice. Attention to personal requirements is much appreciated.
Christopher-Andrew Godlieb
Apr 27, 2020
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Paul is pleasant to deal with. I had a cracked Mac screen - he was flexible, knowledgeable and efficient. Great comms throughout entire process.
Has restored my faith in local businesses. 5* - highly recommend
Has restored my faith in local businesses. 5* - highly recommend
Christopher-Andrew Godlieb
Apr 16, 2020
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Paul is pleasant to deal with. I had a cracked Mac screen - he was flexible, knowledgeable and efficient. Great comms throughout entire process. Has restored my faith in local businesses. 5* - highly recommend
Phil Lynn
Feb 08, 2020
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Tried PcFix Haddenham after finding them on Google, in desperation, having spent an entire weekend trying to get my MacBook Pro to boot up properly. PcFix got it sorted within a day for 52.50. Great service, nice guy and very reasonable price. Will not hesitate to use them in the future.
Sylvie B.
Jan 26, 2020
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Paul is efficient, effective, reasonably priced and great to work with, giving a personal service for desktop, laptop and general IT advice. Attention to personal requirements is much appreciated.
D. Clarke
Feb 16, 2019
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Great service, explained exactly what he would do and even guaranteed my 2011 mac would be faster after the upgrade - it was! Good to support local businesses, but obviously they must be good - this one is. Fast, reliable and good customer service.
Lannon Rown Lj
May 30, 2018
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I needed a iPad screen replaced. It was fine really quickly and the iPad is as good as new. The service was great and was reasonably priced. If you have it problems I recommend Pcfix.
Ruth Tibbatts
Excellent service. Repaired our Mac really quickly. Excellent communication throughout and very price competitive. Really friendly local company.
Thoroughly recommended.
Thoroughly recommended.
lannon rown
I needed a iPad screen replaced. It was fine really quickly and the iPad is as good as new. The service was great and was reasonably priced. If you have it problems I recommend Pcfix.