Business Details
22 Years
experience
Emergency
services
Trusted IT Support Services in Surrey
Founded in 2004 by Simon Isherwood, Sitec IT has established itself as a trusted provider of comprehensive IT support for businesses and individuals across Surrey, Sussex, and Hampshire. With over four decades of combined experience in software programming, telecoms, and business management, our team specialises in delivering tailored solutions that enhance operational efficiency while maintaining robust security standards. We hold industry accreditations and partnerships with leading technology providers to ensure our clients receive cutting-edge services. Our holistic approach combines technical expertise with business acumen, focusing on long-term solutions rather than temporary fixes. This philosophy has earned us consistent five-star reviews for prompt, jargon-free support and a reputation for resolving complex IT challenges with minimal disruption to daily operations. From server migrations to cybersecurity compliance, our track record demonstrates a commitment to exceeding client expectations through personalised service and continuous innovation.
Services
Computer Repairs
Network Setup
Data Recovery
Cybersecurity
Cloud Migration
Hardware Sales
Remote Support
System Audits
Email Solutions
Wi-Fi Installation
Served areas
- Surrey, Sussex, Guildford, Cranleigh, Horsham and surrounding areas
Details
- Year established: 2004
Highlights and features
- We offer 20+ years of proven IT expertise with tailored solutions
- Our team provides 24/7 emergency response within 50-mile radius
- We implement proactive monitoring to prevent system failures
- Our SLAs guarantee rapid response times and business continuity
- We combine technical skills with clear, jargon-free communication
What people say
Prompt friendly service
Resolved issues quickly
Expert technical knowledge
No hidden fees
Personalised solutions
Services
IT Support
Comprehensive IT support for businesses and individuals, including system maintenance, software troubleshooting, and hardware repairs. Our team provides both reactive and proactive solutions to ensure optimal technology performance. Services include remote assistance, on-site visits, and scheduled maintenance to prevent future issues.
Network Setup
Professional network configuration and wireless infrastructure installation. We design and implement secure, scalable networks tailored to business requirements. Services include cabling, router configuration, and signal optimisation for reliable connectivity across commercial premises.
Data Recovery
Specialised data recovery services for failed storage devices, including hard drives and SSDs. Our technicians use advanced tools to retrieve lost or corrupted data while maintaining strict confidentiality protocols. We also implement backup solutions to prevent future data loss.
Cybersecurity
Complete cybersecurity solutions including threat detection, firewall configuration, and compliance monitoring. We help businesses meet industry security standards through regular audits, staff training, and implementation of protective measures against malware and unauthorised access.
Cloud Migration
Secure migration of business data and applications to cloud-based platforms. Our experts manage the entire transition process, ensuring data integrity and minimal operational disruption. We specialise in SharePoint and Office 365 implementations with ongoing support for cloud infrastructure management.
People
Simon Isherwood
Managing Director
With nearly 40 years in IT leadership roles, Simon founded Sitec IT in 2004 to provide accessible, reliable technology solutions for small businesses. He specialises in demystifying technical concepts for non-expert users.
Jill Isherwood
Admin Team
Jill brings extensive design and business management experience, having previously run a successful import business. She ensures smooth administrative operations and client communication at Sitec IT.
Safia Jarrad
Admin Team
With over a decade of experience in IT administration, Safia manages office operations with exceptional organisational skills. Her approachable nature contributes to the company's positive client interactions.
Max Isherwood
Technical Team
A physics graduate with first-class honours, Max combines technical expertise with innovative problem-solving. He provides advanced IT support while maintaining clear communication with clients.
Ryan Taiani
Technical Team
As a recent addition to the technical team, Ryan offers enthusiastic support with a focus on community-oriented service. He brings fresh perspectives to IT solutions while maintaining technical proficiency.
Questions
What areas do you cover for on-site support?
We provide on-site IT support within a 50-mile radius of Cranleigh, covering Surrey, Sussex, and Hampshire.
Do you offer emergency IT services?
Yes, we provide 24/7 emergency response for critical IT failures with rapid resolution prioritisation.
What payment options are available?
We offer hourly rates for pay-as-you-go support and customisable Service Level Agreements with monthly billing options.
Can you help with business IT security?
Yes, we implement cybersecurity solutions including firewall protection, virus removal, and compliance monitoring for data security standards.
Do you support both Mac and PC systems?
Yes, our technicians are qualified to support both Windows and macOS platforms, including cross-system integration.
What experience do your technicians have?
Our team includes certified professionals with decades of combined experience in enterprise IT and small business support.
Reviews (1)
Janet Turrell
Brilliant, quick, professional service this week. Highly recommend them. A big thank you to Alex and Lloyd there.