Business Details
19 Years
experience
Your Trusted IT Support Partner in Halstead
Established in 2007, Sarala Computers has built a reputation for delivering professional, high-quality IT solutions across Essex, Suffolk, Hertfordshire, and London. Our expertise spans hardware and software sales, computer repairs, network installations, CCTV systems, and PAT testing, supported by strategic partnerships with industry leaders like Microsoft, Dell, and HP. We prioritise customer satisfaction through tailored services that address both individual and corporate needs, combining technical proficiency with a commitment to reliability. Our team ensures seamless IT infrastructure management, offering guidance to reduce operational costs while maintaining cutting-edge technology standards. With a focus on transparency and long-term client relationships, we provide scalable solutions from single-device repairs to enterprise-level network deployments.
Services
IT Support
Computer Sales
Repairs & Upgrades
Networking
CCTV Installation
PAT Testing
Data Recovery
Remote Support
Server Deployments
Backup Solutions
Served areas
- Essex
Details
- Year established: 2007
Highlights and features
- We have 16 years of experience in IT support and computer services.
- Our partnerships with Microsoft, Dell, and HP ensure top-tier product access.
- We offer 24/7 remote support for urgent client requirements.
- Our team provides free initial consultations for all major projects.
- We guarantee hardware upgrades at no additional labour cost for new purchases.
Associations and certifications
- Microsoft Silver Partner
- Microsoft Registered Refurbisher
What people say
Rapid problem resolution
Professional service
Excellent customer support
Knowledgeable team
Great value
Services
IT Support
Our IT support covers hardware, software, and network troubleshooting for businesses and individuals. We offer remote diagnostics, on-site repairs, and subscription plans with priority response. Clients benefit from rapid issue resolution and proactive system maintenance to minimise downtime.
Computer Sales
We supply new and refurbished desktops, laptops, and servers from Dell and Lenovo with custom specifications. All systems include pre-installed antivirus and software setup. Customers receive tailored recommendations to match performance needs with budget constraints.
CCTV Installation
We install analog and IP-based CCTV systems for homes and businesses, ranging from single cameras to full 4K HD setups. Our services include system design, hardware supply, and ongoing maintenance to ensure continuous security coverage.
PAT Testing
Our PAT testing ensures compliance with electrical safety regulations through visual inspections and electronic testing. We provide pass/fail labelling and digital records for businesses requiring audit-ready documentation.
Network Installation
We design and install structured networks for homes and offices, including data cabling, wireless systems, and VoIP phone integration. Our solutions support scalable connectivity for current and future business growth.
Questions
What areas do you cover for IT support?
We provide IT support across Essex, Suffolk, Hertfordshire, London, and surrounding areas including Halstead and Sudbury.
Do you offer emergency IT services?
While our office hours are 9am-5pm Mon-Fri, we offer urgent remote support outside these times for critical issues.
Can you help with business software subscriptions?
Yes, we supply and manage Microsoft 365, Adobe Suite, and other software subscriptions with ongoing support included.
What payment options are available?
We offer pay-as-you-go hourly rates and subscription plans with fixed monthly pricing for ongoing IT support.
Do you repair Apple Mac devices?
Yes, our repair services include Apple Mac hardware and software troubleshooting alongside Windows-based systems.
Are your engineers certified?
Our team holds certifications through Microsoft partnerships and maintains technical expertise across all services provided.
Reviews (13)
Rob Guy
Mar 22, 2021
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Alasdair was very knowledgeable and professional on a recent IT installing project. I would highly recommended Sarala Computers service.
Sophie Elvin
Jun 28, 2020
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Really recommend these guys! Alasdair has been super helpful during lockdown whilst Ive been trying to work from home. Great to have a friendly reliable company right here in Coggeshall!
Jack Mansfield
Jun 26, 2020
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Really great service from these guys. They know their stuff and are very professional! Definitely recommend them.
Alex Hales
Apr 27, 2020
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Very helpful and fitted me in for some upgrade work at short notice under the lockdown restrictions and took all measures to abide by distancing rules. No problems recommending them and special thanks to John for all his help.
Sheila Steptoe
Jan 30, 2020
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I just wanted to thank Sarala Computers for giving me such a fantastic service at very short notice. David was amazing and I really do appreciate you all being on the doorstep too. Will highly recommend you and won't hesitate to contact you again if I have any further problems with my ipad or computer.
Jan King
Sep 23, 2019
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Incredibly friendly, helpful and very good at solving all the problems I've had over the years with my various computers. Highly recommended. I live in Wivenhoe but I'm happy to make the journey to Coggeshall for such a great service.
Steve Marriott
Mar 07, 2019
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Great service from Sarala / Dave today in solving a router problem and getting us up and running again
Eddie Coomber
Jan 26, 2019
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Sarala Computers helped recover the data off my broken hard drive and put it back onto my laptop with a new hard drive. so thankful for the help guys, excellent service. dont know whata i would have done without you.
Michael Benson
Jan 16, 2019
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Just used Sarala on our much loved broken tower machine. They did a terrific job getting it back to us better than we delivered! Would recommend them.
Robert Brewer
Great company - have provided me with sound advice, sales and service over the last 6 years. Always able to help be it a new computer or getting rid of a virus that came from that 'lady garden' website i accidentally pressed on! :-)
Michael Atwell
Sarala have been excellent. Their staff and directors have always been available to help solve our smallest problem (even remotely across the pond in our USA office) and their knowledge of systems and what actually works is great. I highly recommend them to anyone looking for competent people to run their IT systems.
Justin Wilson
We used Sarala to install a completely new system at work on recommendation from a friend. We found the level of professionalism and service excellent from start to finish. Since then we have used Sarala for various things and their standards are still 100%.
Mark McKeown
Thank you Sarala Computers. You had my PC up and running in no time. Friendly helpful and knowledgeable team - Highly recommended!