Business Details
22 Years
experience
Emergency
services
Expert Computer Repair in Cardiff
Established in 2004, AD Computers has built a reputation for delivering expert computer repair and IT support services across South Wales. Our founder, Andrew Davies, brings over two decades of technical expertise to address a wide range of computer issues, from hardware failures to complex software problems. We specialise in on-site repairs, virus removal, data recovery, and PC tuition, ensuring minimal disruption to our clients' daily activities. With a commitment to transparency, we offer a no-call-out-fee policy and a no-fix-no-fee guarantee, reflecting our confidence in resolving technical challenges efficiently. Our services extend to both residential and commercial clients, covering Cardiff and surrounding areas including Penarth, Barry, and Bridgend. By combining technical proficiency with customer-centric values, we aim to provide reliable, cost-effective solutions tailored to individual and business needs. Our focus on preventative maintenance and client education helps users optimise their technology investments while minimising future issues. Whether addressing urgent system failures or offering bespoke training sessions, AD Computers prioritises clear communication and practical support. This approach has solidified our position as a trusted local partner for computer-related services, serving communities from Pentyrch to Cowbridge.
Services
Computer Repair
Virus Removal
Data Recovery
PC Tuition
Networking Setup
Details
- Year established: 2004
Highlights and features
- 20+ years of technical expertise in computer repairs
- No call-out fees for initial diagnostics
- On-site services available 7 days a week
- No-fix-no-fee guarantee for all repairs
- Specialist knowledge in data recovery and virus removal
What people say
Excellent technical knowledge
Prompt on-site service
No fix no fee guarantee
Patient with non-technical users
Competitive pricing
Services
Computer Repair
We diagnose and fix hardware and software issues for desktops, laptops, and Mac systems. Our services include component replacement, operating system restoration, and performance optimisation. With over 20 years of experience, we handle everything from minor glitches to complete system failures, ensuring minimal downtime for both home and business users.
Virus Removal
Our comprehensive virus removal service eliminates malware, spyware, and ransomware from infected systems. We implement protective measures including firewall configuration and anti-virus software installation. The service includes post-removal system checks and security advice to prevent future infections, with a 100% satisfaction guarantee on all completed repairs.
Data Recovery
Specialising in retrieving lost data from damaged storage devices, we recover files lost through accidental deletion, virus attacks, or hardware failure. Our technicians use advanced tools to salvage documents, photos, and critical business data from hard drives, USBs, and memory cards, with a 99% success rate for common data loss scenarios.
PC Tuition
Personalised training sessions help users master computer basics, software applications, and device setup. We offer one-to-one and small group tuition covering Windows, macOS, and mobile devices. The service includes practical guidance on email management, internet security, and software optimisation for improved productivity.
Networking Setup
We configure home and office networks, including router setup, wireless security, and device connectivity. Our services ensure reliable internet access across multiple devices while implementing security protocols to protect sensitive data. We also provide troubleshooting for existing network issues and performance optimisation.
People
Andrew Davies
Owner & Lead Technician
Andrew established AD Computers in 2004 after 15 years in corporate IT support. He specialises in hardware diagnostics, network security, and data recovery, combining technical expertise with clear communication to help clients understand complex technical issues.
Questions
What areas do you cover for on-site repairs?
We serve Cardiff and surrounding areas including Penarth, Barry, Bridgend, Caerphilly, and Cowbridge. Contact us for specific location details.
Do you offer emergency computer repairs?
Yes, we provide urgent repair services for critical system failures with rapid response times during regular business hours.
What payment methods do you accept?
We accept cash, bank transfers, and major debit/credit cards for completed repair services.
Is there a warranty on repairs?
All repairs include a 14-day guarantee against recurrence of the same issue at no additional cost.
Can you help with setting up new computer systems?
Yes, we offer complete setup services for new PCs and Macs, including software installation, data transfer, and network configuration.
Do you provide business IT support?
We offer tailored IT support packages for small businesses including network maintenance, server backups, and cybersecurity solutions.
Reviews (4)
Gary
Apr 14, 2021
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Used Andrew at AD Computers to upgrade my laptop that was under-performing having being bought in a hurry during lockdown. He got the requested part quickly and attended promptly afterward to fit it, after courtesy phone calls to arrange a convenient time to call. He was both quick and efficient, with the fitting and subsequent checking of the system taking perhaps 20 minutes. AD Computers were definitely on schedule and on budget - I honestly couldn't rate Andrew any more highly, and I would definitely use his services again!
Customer in Cardiff
Feb 25, 2020
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We had purchased a new PC and needed it to be set up for us, Andrew did what we asked and explained everything to us clearly. I wouldnt hesitate in recommending AD Computers for an efficient service carried out by a pleasant and helpful person.
Liz
Nov 09, 2018
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First of all Andrew was recommended to me via an IT professional working in other areas of technology and I could not have been more happy with his service. I needed to have data wiped from my ancient PC so I could dispose of it but wanted the data stored so I can access it. Andrew explained precisely what this entailed in layman's terms and now my spare room is de-cluttered along with my mind!
Don Moss
Mar 21, 2012
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Andrew helped me remove virus' from my computer and also helped me with my printer. He was very good, will recommend him on.