Business Details
We have been delivering home PC and laptop repair services across Hornchurch, Romford and surrounding areas for three decades. Our technicians possess deep expertise in troubleshooting Windowsbased systems, installing software, and fortifying security. We conduct onsite repairs at the clients residence or arrange convenient collection and redeployment, ensuring minimal disruption. When customers consider new hardware, we provide impartial advice on memory, features and suitability. We are able to upgrade security, perform data backups and recover precious photos and documents. Our team swiftly resolves malware infections, performance slowness and peripheral installation issues.
Each callout includes the first hour of labour at a transparent fixed rate, reflecting our commitment to clear pricing. We have been recommended by Which? magazine, underscoring our recognised professionalism. We also offer handson training so clients can confidently use email, word processing and internet services. Our adherence to industry best practices guarantees fully operational PCs upon completion of every job. Customer testimonials repeatedly highlight our courteous, knowledgeable and reliable service, confirming our dedication to client satisfaction.
Each callout includes the first hour of labour at a transparent fixed rate, reflecting our commitment to clear pricing. We have been recommended by Which? magazine, underscoring our recognised professionalism. We also offer handson training so clients can confidently use email, word processing and internet services. Our adherence to industry best practices guarantees fully operational PCs upon completion of every job. Customer testimonials repeatedly highlight our courteous, knowledgeable and reliable service, confirming our dedication to client satisfaction.
Highlights and features
- We have 30 years of PC repair experience.
- Our callout includes the first hour of work.
- We were recommended by Which? magazine for reliability.
- Our technicians provide onsite repairs or convenient collection.
- We offer data backup, malware removal and personalised training.
Services
PC Repair
We diagnose and fix hardware or software faults on Windowsbased PCs and laptops directly in the clients home. The service targets residential users who experience crashes, slow performance or peripheral issues. Clients receive a fully operational computer with restored functionality after each visit.
Security Upgrade
We install reputable antivirus and antispyware solutions to protect Windows PCs and laptops. This service is ideal for users concerned about malware, ransomware or unauthorised access. The upgrade delivers realtime protection and peace of mind for secure daily home computing.
Data Backup
We perform comprehensive backups of photos, documents, music and other essential files onto external drives or cloud storage. This service assists homeowners who lack a reliable backup strategy or have suffered data loss. Clients retain easy access to their restored data after the service.
Software Installation
We install operating system updates, Microsoft Office, Photoshop, Nero and any other approved Windows software requested by the client. The service is aimed at users needing new applications or struggling with printer and scanner configuration. Upon completion the computer runs smoothly with all programs correctly set up.
User Training
We provide oneonone training sessions to teach clients how to send emails, use word processors and browse the internet safely. This service benefits anyone unfamiliar with their new PC or wishing to improve digital confidence. After training the user can operate their computer independently and securely.
Reviews (10)
Bill Lavender
Apr 01, 2021
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I've always relied on my PC since I began computing as one of the strings to my bow! When the Computer Hospital at the Cherry Tree closed I lost my regular service and repair. I was so happy to find Paul's business and haven't looked back. He provides excellent reliable service at a reasonable price. I know if I'm stuck, he'll find me a quick solution. Highly recommend.
Paul Middleton
Feb 13, 2021
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Paul and Jake have many years of experience in repairing computers, installing systems, servers, PCs printers, sorting out network issues, upgrading and removing viruses. Highly recommended
Bill Lavender
Jan 09, 2021
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Ive always relied on my PC since I began computing as one of the strings to my bow! When the Computer Hospital at the Cherry Tree closed I lost my regular service and repair. I was so happy to find Pauls business and havent looked back. He provides excellent reliable service at a reasonable price. I know if Im stuck, hell find me a quick solution. Highly recommend.
Mark Wade
May 31, 2020
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We are a small business and have been using Paul to provide IT support for the last couple of years. He is totally genuine, extremely knowledgeable and we would have no hesitation in recommending him.
Mark Wade
Feb 11, 2020
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We are a small business and have been using Paul to provide IT support for the last couple of years. He is totally genuine, extremely knowledgeable and we would have no hesitation in recommending him.
Paul T.
May 06, 2013
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I run an internet business and use QuickBooks for my accounts. So I was horrified when I recently turned on my laptop only to find that my hard drive had given up. My main concern was the loss of all my data as the last back up was two weeks old. I contacted Paul at Essex PC Fix late on a Saturday afternoon and explained my problem. He was extremely busy but managed to get to me within a couple of hours. Paul took my laptop and commenced work on it straight away.
I received regular updates including on the cost of the work to be carried out. He was able to extract all the data from the old hard drive, clear viruses and supply and install a new hard drive. My data was saved (along with a week of banging my head against my desk trying to backtrack on the last two weeks of data!). The upshot is: Paul is the man! I am certain that had I gone to my second choice (a major national PC supplier/repairer) that I would have not received the same level of service nor my data and would have paid double. I will only use Paul and Essex PC Fix from now on and would recommend that you do too!
I received regular updates including on the cost of the work to be carried out. He was able to extract all the data from the old hard drive, clear viruses and supply and install a new hard drive. My data was saved (along with a week of banging my head against my desk trying to backtrack on the last two weeks of data!). The upshot is: Paul is the man! I am certain that had I gone to my second choice (a major national PC supplier/repairer) that I would have not received the same level of service nor my data and would have paid double. I will only use Paul and Essex PC Fix from now on and would recommend that you do too!
Darren P.
Very efficient service & reasonable costs. I was kept in the loop at all times with repair-status. Suffice to say I'll be using this firm as & when required in future per the convenience of location, reasonable rates and efficiency, I highly-recommend accordingly for all home PC repairs & maintenance etc.
Gerry O.
As a business user I need to have my computer systems up and running at all times. Having used the services of Essex PC Fix, I cannot express my thanks for the prompt and professional service they supplied. When you call this company they respond almost immediately, the service is good and costs are very competitive. Paul has got me out of a pickle on more than one occasion when my computer system failed. I would recommend Essex PC Fix to anyone if you need help.
Richard Taaffe
My computer had some very serious problems, so I telephoned Essex PC Fix since the company was highly recommended in Which local traders. Paul Middleton the owner suggested I tried something while he was on the phone. This didnt work so Paul arrived in 27 minutes, ran some tests and took the computer away. He returned the next morning having backed up the computer, wiped the hard disc, reinstalled all programs and data - without losing any.
He then plugged in all my peripherals and made sure they all worked the way I liked.
Paul was extremely courteous, professional, friendly and knowledgeable and made some suggestions regarding browsers, firewalls and anti-spyware to improve what I had installed. I cannot recommend him highly enough; I certainly will not use anyone else!
He then plugged in all my peripherals and made sure they all worked the way I liked.
Paul was extremely courteous, professional, friendly and knowledgeable and made some suggestions regarding browsers, firewalls and anti-spyware to improve what I had installed. I cannot recommend him highly enough; I certainly will not use anyone else!
Keith Giddons
Excellent all round service. Always at the end of the 'phone when we need them and have always gone the extra mile, working "around the clock" to fix anything we've thrown at them.Would recommend without hesitation. Star 5/5.