Business Details
Refurbished Computers & IT Services in Worcester
At Bits 'N PC's, we specialise in delivering high-quality, cost-effective IT solutions tailored to both individual and business needs. With over three decades of industry experience, our team of skilled technicians provides comprehensive services ranging from laptop and desktop refurbishment to custom PC builds and precision repairs. Every refurbished system undergoes a rigorous military-grade data cleansing process, hardware diagnostics, and necessary upgrades to ensure near-factory performance, complemented by a 90-day return-to-base warranty. Our commitment to customer satisfaction is evident in our personalised approach, offering bespoke IT solutions that align with specific requirements and budgets. Whether addressing hardware failures, software issues, or performance enhancements, we prioritise reliability, transparency, and technical expertise. Our services extend to Apple product repairs, PC cleaning, and component upgrades, all delivered with competitive pricing and post-service support. As a locally rooted business serving Worcester and surrounding areas, we combine technical proficiency with community-focused service to build lasting client relationships. Our dedication to quality is reflected in our 1-year parts warranty for refurbished systems and a proven track record of over 200 positive customer reviews. By maintaining strict adherence to ethical business practices and technical excellence, we position ourselves as a trusted partner for affordable, sustainable computing solutions.
Services
Refurbished Laptops
Laptop Repairs
Custom Build PCs
PC Cleaning
Apple Repairs
Windows Reinstallation
Screen Replacement
Data Recovery
IT Support
Component Upgrades
Served areas
- Worcestershire, Worcester, Droitwich, Malvern, Evesham, Stourport, Bewdley, Kidderminster,
Highlights and features
- We have over 30 years of experience in computer refurbishment and repair.
- Our systems undergo military-grade data protection cleansing processes.
- We offer a 90-day return-to-base warranty on all refurbished products.
- Our team provides custom IT solutions tailored to specific requirements.
- We deliver competitive pricing for Apple repairs not covered by AppleCare.
Payment methods
- Cash
- Debit cards
- Credit cards
What people say
Reliable service
Competitive pricing
Quick turnaround
Expert technicians
Quality refurbished systems
Services
Refurbished Laptops
Our refurbished laptops undergo comprehensive hardware checks and software reinstalls to ensure reliable performance. Each unit receives a fresh operating system installation and military-grade data cleansing. Backed by a 1-year parts warranty, these budget-friendly devices cater to students, professionals, and businesses seeking quality technology solutions without compromising functionality or security.
Laptop Repairs
We specialise in diagnosing and resolving laptop hardware and software issues including screen replacements, component failures, and system optimisation. Our technicians utilise OEM-grade parts and advanced diagnostic tools to restore device functionality. All repairs include a 6-month warranty, ensuring long-term reliability for critical computing needs.
Custom Build PCs
From gaming rigs to professional workstations, we create custom-built computers tailored to specific performance requirements. Our builds incorporate compatible components selected for optimal thermal management and processing power. Each system receives thorough stress-testing to guarantee stability under demanding workloads, supported by our standard 90-day service warranty.
PC Cleaning
Our deep-cleaning service removes internal dust accumulation and thermal paste degradation that cause overheating and performance degradation. Technicians perform component-level cleaning, fan calibration, and thermal paste replacement to extend device lifespan. Regular maintenance prevents hardware failures and maintains consistent system performance for both personal and business use.
Apple Repairs
We provide specialist Apple device repairs including screen replacements, logic board repairs, and software recovery services. Our technicians work with genuine replacement parts and diagnostic equipment to service MacBooks, iMacs, and MacBook Pros. Competitive pricing for out-of-warranty repairs makes premium Apple support accessible to local customers.
Questions
What warranty do refurbished computers include?
All refurbished systems include a 90-day return-to-base warranty covering parts and labour, extending to 1 year for parts-only coverage.
Can you repair Apple devices not under AppleCare?
Yes, we provide cost-effective Apple repairs for out-of-warranty devices using genuine replacement parts and specialist diagnostic tools.
How long do screen repairs take?
Most laptop screen replacements complete within 24 hours using high-quality OEM-grade replacement panels.
Do custom builds include performance testing?
Every custom PC undergoes rigorous stress-testing to ensure component compatibility and system stability under heavy workloads.
What payment methods do you accept?
We accept major debit/credit cards, bank transfers, and cash payments for both in-store and online purchases.
Do you service business IT equipment?
Yes, we provide business IT support including fleet maintenance, hardware upgrades, and custom workstation builds for professional environments.
Reviews (33)
Ben Baker
Oct 12, 2026
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I had an issue with my PC booting to windows, I tried multiple things myself but unfortunately couldn't get to the issue. Peter sorted it out within a few hours, providing me with a backup of my important dissertation data in the process too. For anything PC/Tech related, I couldn't recommend them more. Highly capable, friendly, very well priced.
Nathan Cooper
Jun 01, 2026
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Bought a pc 3 months ago. Excellent in every way from my experience.
Locally owned, speedy, good value, no upselling and good customer service. Very happy customer.
Locally owned, speedy, good value, no upselling and good customer service. Very happy customer.
Charlotte Jefferies
May 03, 2026
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Excellent service. Solved the problem and took the time to explain the issues. Would highly recommend.
Paige Morris
Mar 23, 2026
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Great store, really friendly staff. Dave was a huge help and fixed my Fitbit screen straight away without issue. Will definitely be back
G. W.
Jan 06, 2026
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Outstanding service. The team knew from experience by make & model exactly what the problem might be, and without hesitation fixed my son's laptop while I waited. Super friendly and effective service at a great price. Very seldom receive service like this nowadays.
Liz Demaison
Dec 13, 2025
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What a great team at Bits 'N PC's'. They were recommended to me by a neighbour and they were indeed excellent. Before I contacted them I had called another company would have taken ages before they could set up my new laptop and charged much more, so thank you Bits N PCs for your great and responsive service! They also provide one to one training support on how to maximise using Windows 11 etc which I will probably take up!
Antony Whitehead
Nov 08, 2025
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Superb Service!
Took in my Daughters PC with an issue, it was checked while I waited and the problem identified. It was advised to upgrade to Windows 11 while sorting the problem, we also agreed on a rebuild, as it had been put together badly, wires everywhere! It was taken in at 3pm and was all done by 7pm the same day at a good price, and I was able to pick up that evening. I was amazed at the level of service and knowledge, hard to find these days. I cannot recommend these guys enough, and will certainly be using them again for future work if needed.
Took in my Daughters PC with an issue, it was checked while I waited and the problem identified. It was advised to upgrade to Windows 11 while sorting the problem, we also agreed on a rebuild, as it had been put together badly, wires everywhere! It was taken in at 3pm and was all done by 7pm the same day at a good price, and I was able to pick up that evening. I was amazed at the level of service and knowledge, hard to find these days. I cannot recommend these guys enough, and will certainly be using them again for future work if needed.
Rosie Teague
Nov 06, 2025
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Amazing service! My screen broke on my HP laptop, and BITS N PCs fixed it within 30 minutes. The price was affordable, and Im thrilled with the repairit feels brand new again! The staff were accommodating, kind, and happy to help. I 100% recommend them if you need anything fixed.
J. H.
Jun 20, 2025
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Really bad service and quite rude. I wouldnt deal with them again. Not much else to say on the matter
Phil Morgan
Jun 06, 2025
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Fantastic local solution for your computer needs, they are quick and responsive, tailoring their service to meet your requirements. They listened to how I use my machine and provided advice and recommendations. They have a staff that is very friendly and customer-focused, outshining many others in this aspect. I highly recommend them, unable to praise them enough.
GIllian
Jan 24, 2022
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I run a Remote PA business in Worcester so you can imagine when I could not start my PC this morning it was a major problem. I spoke to Bits & PC's and they told me to bring in down and they would look at it. They were brilliant, dealt with the problem very quickly and I was back up and running in less than 30 minutes, including driving to and from the shop. I would have no hesitation in recommending them to anyone and have told my software support how good they were so hopefully this will generate some further business for them. Great to have customer support with a smile.
Mirek Lorenc
Dec 08, 2021
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Piotr and his crew have been truly excellent building my new high end PC. They have been professional, reasonably priced, responsive, and happy to share their insight on the build components. Couldn't be any happier with my new setup too. Cable management was done really decently, everything configured and ready to use on collection. Overall great company and highly recommended. Thanks guys :)
Molly M.
Nov 23, 2021
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Went in to get my laptop battery replaced, expecting it to take a few days. They installed a new battery within five minutes and talked me through how to look after my laptop better. Super friendly service and within my small budget!
Danielle Holmes
Feb 17, 2021
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Had my laptop fixed within hours of taking the recommended advice, really good price and was not charged for finding out what the problem was! Laptop has never been faster, 5 stars
Stephen Price
Jan 29, 2021
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Quickly identified a tricky problem and sorted out. Great service and great attention to detail. Highly recommended.
Elaine Brand
Jun 04, 2020
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The best service - always. Very friendly, polite and incredibly knowledgeable. Nothing is ever too much trouble and excellent value for money. Can't recommend these guys highly enough.
Michelle Nolan
Dec 09, 2019
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After experiencing trouble with my PC and having visited larger IT stores for help with out much luck, help or support. I called Bit & Pieces on the off chance they might be able to shed more light on the problem, I have so very little knowledge or understanding of PC's, and was so relieved at the kind, genuine help advise and knowledge the guys have shared with me today. Even lending me a laptop to go on with while I decide what to do with mine. Completely professional, kind Trustworthy team who I will recommend to any one. Thank you guys
Milly Mcmahon
Nov 07, 2019
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Bits and PCs save me every time! I am terrible at breaking laptops! The guys at bits and PCs are so empathetic and patient they always go out of thier way to help me and keep costs low. I honestly value their expertise over any other other chain like PC world. I cant thank them enough and I highly recommend to everyone! If they can help you I guarantee they will.
Matt Loader
Oct 31, 2019
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Fast and reliable service, laptop repaired within half an hour, very affordable and, friendly staff. Would highly recommend and will certainly be my first port of call in future. Thanks guys!
Frank Payne
Oct 25, 2019
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A screw came out of my HP laptop. Went back to Comet, redirected to Bits'n PC. Bit of a problem to park (Worcester yellow lines) but well worth the effort. Showed them the problem, a new screw was put in in seconds, addtional screws to take away. No charge. Can you get better service? I don't think so. Unbelievable service.
Avais Mohammad
Oct 12, 2019
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By far the best pc shop I visited. Very helpful and patient staff. I dealt with Peter who had comprehensive knowledge and got exactly what I was looking for. Definitely Recommended and would go again for any upgrades.
Mary Rees
Sep 27, 2019
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Excellent value, service and quality! In the last two weeks, we have needed help twice, once with a tablet that stopped working and once with a laptop where google chrome had stopped working. On both occasions they were very helpful and efficient.
Sarka Holmes
Aug 23, 2019
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Thank you very much to Bits N PC's....great service. Sorted my problems! Quickly,no fuss,friendly. Will follow their advice and definitely use them again.
Jason Hughes
May 11, 2019
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Went for a laptop repair. Unfortunately it couldn't even fixed without buy a new graphics card which would have been expensive on a older laptop. But went back and bought a new one off him. Best laptop I had and the specs would have cost over a grand from a mainstream retailer but got it for much less.
Deb Moore
May 02, 2019
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Excellent service, thank you. Repaired my laptop keyboard immediately, spent 40 mins taking it apart making the repair and putting it back together. Very friendly and helpful would recommended. Thanks again.
James Lawlor
Mar 31, 2019
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Amazing service and high quality laptops at great value! Thank you for answering all my questions. 100% use if your looking for great service and great prices!!!
Natalie
Mar 26, 2019
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Amazing service & affordable prices, Very trustworthy. Guys were very helpful and kind. Defiantly recommended!
David Potter
Feb 25, 2019
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Have bought several laptops and monitors from BitsNPCs between Dec 2018 and now (Feb 2019). Each time the advice has been helpful, honest and frank. It's really refreshing to have conversations with people with proper knowledge rather than the "sales people" you encounter at bigger establishments. I cannot fault the shop in any way, and the value for money is unbelievable. Really friendly and polite and no pressure to buy.
Paul Tyler
Mar 11, 2013
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Once again my laptop is in perfect working order, thanks for the speedy and affordable repair, will definitely use you again.
Stuart Smith
Mar 11, 2013
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Went for a repair job was done very quickly, much cheaper than I was quoted by several others, fantastic service from start to finish, will definately use again and would recommend them to anyone!
Allister Dann
Broken laptop screen replaced. Part in stock, barely had time to get home and put the kettle on before they called me to say the work was done. They even cleaned the laptop case. New screen looks better than the old one ever did. Price very competitive: I couldn't have done this cheaper myself. Satisfied!
Isabel Kimbrey
Great service. The tip of my charger had broken off inside my laptop. The guys helped take it out free of charge. Would definitely recommend!
Dave Brealey
Have been to these guys for a couple of issues with my laptop over the years. The fact this thing is still running in its old age is a testament to their work and professionalism. They're always eager to help, and are happy to talk you through your computing problems and all options to resolve them.