Business Details
16 Years
experience
Emergency
services
Professional IT Support Services in Ormskirk
Danoli Solutions has been delivering comprehensive IT support to small and medium-sized businesses across the North West since 2010. As a Microsoft Partner, we specialise in cloud-based solutions including Office 365 deployment, Acronis Backup systems, and unified wireless networks tailored to individual business needs. Our team of certified engineers provides both reactive and proactive support contracts with a 4-hour SLA response time, ensuring minimal downtime through remote monitoring and daily backups. We offer scalable IT infrastructure management for organisations ranging from sole traders to enterprises with 50+ staff, combining technical expertise with cost-effective solutions. Our services extend to hardware repairs, data recovery, and cybersecurity protection through Avast CloudCare, supported by physical workshops in Ormskirk for device diagnostics and upgrades. With flexible contract options and free initial assessments, we prioritise transparent communication and long-term client partnerships to maintain optimal system performance.
Services
IT Support
Office 365 Solutions
Cloud Backup
Computer Repairs
Virus Removal
Data Recovery
Mobile Repair
Security Software
Served areas
- Ormskirk, Skelmersdale, Southport, Maghull, Liverpool, St. Helens
Details
- Year established: 2010
Highlights and features
- We have over 13 years of experience supporting North West businesses with tailored IT solutions
- Our Microsoft Partner status ensures certified cloud and software expertise
- 4-hour SLA response time for critical system issues
- Free equipment assessments and customised support contracts
- Comprehensive service portfolio covering cloud, hardware, and cybersecurity
Associations and certifications
- Microsoft Partner
Questions
What areas do you cover for business support?
We provide IT services to businesses in Ormskirk and surrounding North West locations, including onsite support and remote assistance options.
Do you offer emergency IT support?
Yes, we provide emergency support with a 4-hour SLA response time for critical business systems during our operating hours.
Can you help with data recovery from failed drives?
We offer data recovery services for hard drives, SSDs, and USB devices with charges starting from £60 depending on complexity.
Are your engineers certified for Microsoft solutions?
As a Microsoft Partner, our team holds current certifications for deploying and managing Office 365 and Azure cloud solutions.
What payment options are available?
We accept payments via card, bank transfer, or cash during our business hours Monday to Saturday.
Do you provide hardware warranties?
All repairs include a 3-month warranty covering both parts and labour for your peace of mind.
Reviews (29)
Margaret Forshaw
May 14, 2022
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Danoli have always sorted out my laptop problems. I find the staff to be patient, reassuring and reliable. And , most importantly for someone like me who is all at sea in techi-land, trustworthy.
Margaret Forshaw
May 07, 2022
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Danoli have always sorted out my laptop problems. I find the staff to be patient, reassuring and reliable. And, most importantly for someone like me who is all at sea in techi-land, trustworthy.
Ree Canny
Apr 04, 2022
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Excellent! Professional, friendly and reliable. I genuinely can't recommend highly enough. I don't usually write reviews but on this occasion it's well deserved!
Ree Canny
Apr 01, 2022
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Excellent! Professional, friendly and reliable. I genuinely can't recommend highly enough. I don't usually write reviews but on this occasion it's well deserved! Thank you
The Taptab
Mar 19, 2022
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Avoid this company, there is a thread of Reddit. This guy is attacking a IT Analyst like a child because he does not have the same technical skills and is jealous of their reckoned reputation. Many of our clients are reporting this guy on our platform. I spoke to him on the phone, he was a very rude man with a lot of hatred. There are bad reviews he is flagging them all using Google and trying his hardest to hide them. Google Paul Ponting Vigilante Of Ormskirk
Anon
Feb 24, 2022
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Took a while to fix my pc, which was a simple fix with the wifi card. But Adam was so helpful and really endeavoured to fix my issue so I'm giving 5 stars. He even gave a usb wifi dongle for free to try to fix my issue which I later returned. Very trustworthy and honest compared to most pc shops.
Philip Collins
Dec 13, 2021
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They replaced a hinge on my laptop lid. The repair involved separation of the underside of the main body from the keyboard. Their communication throughout the time they had my device was poor at best. I had to call them for updates and the repairer went on holiday leaving my device in a a part strip-down state with his boss Paul not knowing what was needed. When I finally went to collect the laptop I pointed out damage to the keyboard panel, in the corner that the hinge was replaced.
The damage is in the form of a 'outdent', a raised lump that could only have been caused from under the the panel. Paul quickly denied responsibility and suggested that it existed when I brought the laptop to them. Claiming that anything could have caused it during my ownership. Paul's behaviour and lack of empathy left me speechless. He never demonstrated any value in me as a customer and allowed his emotion to control the narrative.
The damage is cosmetic and something I can live with but Paul never tried to establish what I wanted! I could not recommend them and should you use them, keep away from Paul, he does not value customers!
The damage is in the form of a 'outdent', a raised lump that could only have been caused from under the the panel. Paul quickly denied responsibility and suggested that it existed when I brought the laptop to them. Claiming that anything could have caused it during my ownership. Paul's behaviour and lack of empathy left me speechless. He never demonstrated any value in me as a customer and allowed his emotion to control the narrative.
The damage is cosmetic and something I can live with but Paul never tried to establish what I wanted! I could not recommend them and should you use them, keep away from Paul, he does not value customers!
Ruth McDonald
Nov 29, 2021
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Excellent service from Adam once again. He is always friendly polite and professional. Would highly recommend. Thank you.
John Bell
Sep 17, 2021
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Phoned Danoli Solutions when my 6 year old laptop began to run very slow. Adam picked up the call and asked me to bring it in that day. Professional diagnosis and help as always. Really pleased with the speed and quality of the service provided.
Jak Houghton
Jul 27, 2021
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Adam went out of his way to help me with an enquiry, saving a lot of time. Really good service, cheers!
Jack Heywood
Jul 22, 2021
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Fantastic and knowledgeable service, extremely friendly staff who sorted the issue without any problems, would highly recommend!
Marion Crosby
May 25, 2021
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The staff go out of their way to assist with computer problems. Their knowledge is absolutely top notch. They are completely trustworthy. I have dealt with them for 15 years and each time they have resolved any computer problems I have experienced. They are completely trustworthy. I would not deal with anyone else. Can't recommend them highly enough.
Paul
May 14, 2021
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I had an issue with my PC display flickering. After days of trying to fix it trying all sorts I gave up and went to Danoli. I met Adam who was a great help, did a diagnostic of my PC to confirm I had no faulty hardware. Over the coming days I tried a number of things with my PC and Adam always at the end of the phone (thanks for putting up with me!) until things were finally fixed! Couldn't recommend Danoli enough, thank you.
Peter Lloyd
Jan 21, 2021
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I am in my 70's and needed a lot of help to buy a new desktop, Adam gave me a recommendation "Fierce Pc" which I chose at a very reasonable price. I gave him my old Lennovo to transfer all the stuff which was done and is fine. I had a go to set it up ( first time ) and managed most of it, but with the on line support from Adam and friendly discussions I've got it up and running and am very pleased, Adam suggested Google Crome and that too is excellent. A brilliant service and I would strongly recommend this great local Company
Tracey Hillon
Dec 06, 2020
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Extremely knowledgeable. Friendly and helpful always happy to give advice. Have repaired my computers, over the years speedily and effectively. Good value for money. Nothing is too much trouble
Peter Lloyd
Oct 20, 2020
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I am in my 70's and needed a lot of help to buy a new desktop, Adam gave me a recommendation "Fierce Pc" which I chose at a very reasonable price. I gave him my old Lennovo to transfer all the stuff which was done and is fine ... I had a go to set it up ( first time ) and managed most of it , but with the on line support from Adam and friendly discussions I've got it up and running and am very pleased, Adam suggested Google Crome and that too is excellent. A brilliant service and I would strongly recommend this great local Company
Tracey Hillon
Feb 25, 2020
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Extremely knowledgeable. Friendly and helpful always happy to give advice. Have repaired my computers, over the years speedily and effectively. Good value for money. Nothing is too much trouble
Mister Egg Nightmane Weaver
Dec 16, 2019
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So, my review had to change because a fault that was noted by another repair company. The charger supplied by Danoli was not satisfactory, but worked during my time at university so did not bother me. Months later after returning home however, I had to go get a second charger as the one supplied by Danoli was the wrong wattage. This could result in overheating which can be dangerous before it too died.
As a result, I cannot recommend them as they saw the charger I was supplied (first party for my laptop) and failed to supply a charger that was suitable. I was recommended this place, so it cannot be as bad a place as I received service but consider this buyers caution. Double check wattage and input of the charger you're using beforehand. You shouldn't have to, but it will help in the long run.
As a result, I cannot recommend them as they saw the charger I was supplied (first party for my laptop) and failed to supply a charger that was suitable. I was recommended this place, so it cannot be as bad a place as I received service but consider this buyers caution. Double check wattage and input of the charger you're using beforehand. You shouldn't have to, but it will help in the long run.
Neil Smith
Jan 24, 2019
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Excellent service, quick, friendly and no fuss. Sorted my problem out on the same day, kept me informed of my progress, and did exactly what I needed.
John Evans
Dec 17, 2018
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Good, simple service giving you what you need/want at a reasonable price. i would use again and recommend.
James Willott
Oct 31, 2018
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Very helpful with informing me what part was required and ordered right away there was a delay with receiving part in post but not due to Danoli Solutions. They chased the part and as soon as it arrived fitted it for me. Would definitely recommend them.
Pam Tinsley
Oct 18, 2018
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An excellent service from a company we have used on several occasions in the past. Would highly recommend to others.
Steve Gerrard
Aug 21, 2018
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The guys at Danoli are always helpful and do a great job. Nothing to much trouble and they keep you updated with progress on any work they are carrying out. Highly recommended, give them a go!!!!!
Stewart Cranage
With a background in IT myself but time against me, I placed my trust in these guys and they did not disappoint. They know their stuff, did what they said they would do and kept me informed all the way. Highly recommended.
Clare Haworth Gilby
Great that they service GHD straighteners and they are now as good as new. I am not sure people know about this service but is has saved me over 100 buying a new pair for my daughter...will spread the word!
Bren Curry
My app on my iPad refused to open. It contained 3 years worth of writing, I could only find some work backed up to August 2014 .. So a huge amount missing. I took it to Danoli ( they sort all my PC problems) and they have come up trumps again. They sorted it and I have the majority of my work back :) ( the small bit I've lost is my fault for not backing it up straight away. They can't fix sloppiness ) Not sure I would trust anyone else with my computer tech problems. They are the best.
Marion Crosby
First class service. I wouldn't use any other company. I have been using Danoli for about 10 years. Always get first class service. Wish they hadn't closed their St. Helens branch as it was handy for me, but I am prepared to travel to Ormskirk to get the top quality service. Staff are always polite.
Dave Weston
Always had great service from Danoli. Every time I've used them they've been great, fixed my PC numerous times and the one hard disc that was beyond repair cost me nothing as they couldn't fix it.
Paul Moss
Danoli Solutions Ltd are excellent. They have provided and installed new hardware and software for my home office and their service was first class. Paul and his team are very knowledgeable, friendly, helpful, always available and provide an excellent, quality service at very competitive prices. I would recommend them to everyone.