Business Details
26 Years
experience
Expert Computer Repair Stratford Upon Avon
Established in 2000, G & R Computers has built a reputation for excellence in computer maintenance and repair services. With over 42 years of industry experience, our founder Gary has cultivated a team of certified professionals dedicated to delivering reliable solutions for both personal and business clients. We specialise in laptop and desktop hardware repair, data recovery, virus removal, and business IT support, serving Stratford-upon-Avon and surrounding areas. Our commitment to technical expertise is matched by our focus on customer satisfaction, offering transparent pricing and honest advice. We invest in cutting-edge technology to provide efficient data recovery solutions and maintain partnerships with leading component manufacturers to ensure quality replacements. Our 12-month warranty on all parts and flexible system support agreements demonstrate our confidence in service excellence. With a client base of 5,000+ returning customers, we combine technical proficiency with approachable service, operating from our permanent shop at The Mansley Business Centre. Our team's credentials include Microsoft Certified Desktop Support Technician qualifications and CompTIA A+ certification, ensuring we meet industry standards across all services.
Services
Computer Repair
Data Recovery
Virus Removal
Hardware Replacement
Business IT Support
Network Security
System Upgrades
Remote Support
Warranty Repairs
Technical Consultation
Served areas
- Stratford Upon Avon
Details
- Year established: 2000
Highlights and features
- 42 years of industry experience with founder Gary's technical expertise
- Certified technicians with Microsoft and CompTIA qualifications
- 12-month warranty on all replacement parts
- Partnership with Dolphin Data Labs for advanced recovery solutions
- 5,000+ returning customers across personal and business sectors
Payment methods
- Cash
- Debit cards
- Credit cards
What people say
Knowledgeable staff
Prompt service
Competitive pricing
Effective solutions
Friendly atmosphere
Services
Data Recovery
Specialist data recovery using Dolphin Data Labs technology to retrieve information from damaged storage devices. Our engineers handle both physical and logical damage cases, including non-functioning USB drives and formatted devices. We offer both in-house recovery and scheduled backup solutions for businesses.
Laptop Repair
Comprehensive laptop repairs including screen replacement, power jack fixes, and component upgrades. We handle all brands and models with same-day service available for common issues. Our technicians use manufacturer-certified parts for displays and internal components.
Virus Removal
Professional virus and malware elimination using industry-leading security tools. Our technicians perform full system scans, remove malicious software, and implement protective measures. We offer both one-time cleanups and ongoing protection packages with antivirus software installation.
Business IT Support
Tailored IT solutions for businesses including network installation, server monitoring, and data backup. We provide scheduled maintenance contracts and emergency support for critical systems. Our services cover hardware supply, software deployment, and cybersecurity implementation.
Hardware Replacement
Supply and installation of genuine computer components including SSDs, hard drives, and peripherals. We stock major brands like Samsung, Kingston, and Seagate while offering sourcing for specialist parts. All replacements come with a 12-month warranty.
People
Gary
Managing Director
With 42 years of computer industry experience, Gary established G & R Computer Repair in 2000. He specialises in system diagnostics and data recovery, combining technical expertise with customer service excellence to build a 5,000+ client base.
Jason
Lead Technician
Jason holds an HND in Computing and Systems with Microsoft Certified Desktop Support Technician and CompTIA A+ qualifications. He specialises in web development, network diagnostics, and Windows server management while providing expert hardware repair services.
Questions
What computer repair services do you offer?
We provide comprehensive repairs for laptops and desktops including screen replacement, virus removal, hardware upgrades, and data recovery. Business services include network installation and server maintenance.
Do you offer data recovery services?
Yes, we use specialist equipment from Dolphin Data Labs to recover data from damaged drives, USBs, and formatted devices without opening the hardware where possible.
What are your opening hours?
We're open Monday to Friday 9am-4pm. Emergency repairs can be arranged outside these hours by prior agreement.
Do you provide business IT support?
Yes, we offer tailored business solutions including network security, server monitoring, and scheduled maintenance contracts with 12-month parts warranty included.
What payment methods do you accept?
We accept cash, Mastercard, and Visa for all services and products. Business accounts available for regular corporate clients.
Can you upgrade existing computers?
Yes, we offer system upgrades including SSD installation, RAM expansion, and component replacements using quality parts from Intel, AMD, and other leading manufacturers.
Reviews (30)
Patrick Devereux
Jan 25, 2022
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We have used Gary at G &R several times for both personal and business I.T issues. He has always sorted the issue quickly at a very fair price. Gives good advice without any hard sell. Highly recommended.
Manjit Nahal
Dec 29, 2021
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I am so glad I decided to go with G&R. Found them after a google search after reading some of their reviews. I was in a right state after my laptop was hacked. I went in Monday morning after a very stressful weekend worrying. I explained all to Gary and Jacob who reassured me all will be okay. Left the laptop with them and went back in the afternoon. All sorted. Following day I was still not sure about something and both Gary and Jacob could not do enough for me. Laptop now working as it should.
Both gave me some brilliant advice and would definably use them again without any hesitation. Excellent value too. Very professional but down to earth salt of the earth gentlemen. Thank you. Wishing your company all the very best for the future.
Both gave me some brilliant advice and would definably use them again without any hesitation. Excellent value too. Very professional but down to earth salt of the earth gentlemen. Thank you. Wishing your company all the very best for the future.
Jeremy Bryson
Oct 16, 2021
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Thank you to G and R Computers for a super fast response to an emergency repair on my son's PC, and at a very fair price.
Lynn Taylor
Sep 19, 2021
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Gary helped me with my laptop as an emergency and sorted things out for me on the spot. He's a knowledgeable and friendly chap. I've been going to him for decades and have never been disappointed. Thanks Gary!
Terry Bennett
Sep 18, 2021
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Outstanding customer service. Knowledgeable and understanding. Gary gave great advice. Could not recommend more highly
Tiffany Stern
Aug 23, 2021
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G and R computers mended my husband's computer very speedily and for an extremely reasonable price last year. This year, I bought my computer to them, which had a fried motherboard. It was utterly unfixable, and they worked hard on it, and then refused to accept payment (they are no fix/no fee). Great and decent company. Highly recommended.
Christopher Matthews
Jul 08, 2021
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First rate service. Pc collected, repaired and returned the same day, all for a reasonable fee. Highly recommended!
Katie Brooks
Apr 20, 2021
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For the second time now, Gary at G&R Computers has fixed my mac laptop in record time for a super price. I called Gary to arrange a drop off time and within 24 hours, my laptop was repaired! Super quick, friendly, efficient and much cheaper than the larger computer repair companies. I highly recommend using G&R computers and will continue to use them for all my computer/laptop needs.
Ceri Slade
Feb 23, 2021
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Fantastic service! Gary is the most helpful person ever, he explains things in English not tech speak. Would highly recommend them and will be using G&R again for sure. Thank you for all of your help.
Strandetski
Dec 03, 2020
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Screen Replacement for a HP laptop at 110 completed to a very high standard. Completed within a week and G and R kept in contact with us over the week about their progress. Overall a friendly and professional service, at a decent price. Strongly recommend and i will be using them again if i run into any more problems with my tech.
Clive Jefferies
Apr 22, 2020
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I have used previously and always found them to be excellent. On a recent visit I had real issues with my laptop having logged into a site, when on holiday, which corrupted my laptop big time. Not only did G&R resolve the issue but they kept me informed at every stage. If you have pc problems I would not hesitate In recommending Gary and Jack of G&R.
Rob Lowndes
Apr 11, 2020
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I had a problem with a Mac that several workshops hadn't been able to fix. The team at G&R were super helpful and efficient. Although it took the team at lot longer than they initially anticipated to fix, they were successful and didn't give up - which other workshops had. They kept me in touch every day with progress and I was even invited to pop into the store in Stratford to see what they were doing. They result is that I'm both really happy with the Mac, its at least as fast now as when it was new, and more than happy with G&R.
Alan Patel
Feb 11, 2020
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My laptop wouldn't load up due to a cracked disc drive. I hadn't backed it up for 2 years and I needed my data recovered. G&R Computers did a fantastic job. They don't charge unless they recover the data. It was obviously a challenge for them. They tried a variety of solutions over 5 days, and were successful and only charged 100 for the data recovery. I can't rate them highly enough. Fantastic.
Virginia Von Malachowski
Feb 02, 2020
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Seriously brilliant! I've been to G&R twice, both times with an out of the ordinary problem. Gary and his team persevered to diagnose and then resolve the problems, they did so swiftly, keeping me informed about my options and were always friendly and courteous. Excellent value, excellent knowledge and excellent communication. Thanks guys
Deborah Bloomfield
Nov 04, 2019
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They have helped both myself and my son with our computer issues. We both had unusual problems and were helped in a thoughtful and professional way. They obviously really love what they do there and it shows in their helpfulness to customers. Thank you G&R!
Clive Jefferies
Oct 26, 2019
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I have used previously and always found them to be excellent. On a recent visit I had real issues with my laptop having logged into a site, when on holiday, which corrupted my laptop big time. Not only did G&R resolve the issue but they kept me informed at every stage. If you have pc problems I would not hesitate In recommending Gary and Jack of G&R.
Peter Stiff
Aug 23, 2019
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I have used G & R Computers on two occasions, the first being to clone a hard drive and the second to rectify a powers supply problem and fit a new graphics card on a PC. On both occasions I found them friendly, knowledgeable and quick to complete the work. I would not hesitate to recommend them as the go to people for computer problems.
Elise Carnall
May 16, 2019
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Took my HP laptop to G&R Computers as I could not access any documents. Viruses had attacked the machine and it needed major surgery. Gary diagnosed the problems and speedily rectified the situation. We will not hesitate to use them again should we need to.
Barbara Bassett
Sep 02, 2018
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My very old computer died on me with very little warning. Not being very computer literate, I didn't know where to turn so I called in at the G and R shop in the Minories. What a find! Gary was SO helpful, sorted me out with a second-hand replacement at a very reasonable cost, and then sorted everything for me to just plug in and go. What a find! Such personal attention! I would highly recommend this company without reservation.
What I thought was going to be a dreadful experience turned out to be a very simple procedure (although I did hound Gary a few times to sort out where I plugged everything in!) He even gave me a lesson on how to use Windows 10. Thank you Gary. Your help and kindness was really appreciated.
What I thought was going to be a dreadful experience turned out to be a very simple procedure (although I did hound Gary a few times to sort out where I plugged everything in!) He even gave me a lesson on how to use Windows 10. Thank you Gary. Your help and kindness was really appreciated.
Cindy Willoughby
Jun 19, 2018
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Once again very many thanks to G&R Computers for sorting out my problem so promptly, with efficiency and helpfulness particularly on this occasion to Jason who spent an hour on my laptop and phone and was determined to put me back on track.
Michael Browne
Jan 31, 2013
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I rang up with a boot problem on my NEW Acer laptop and G and R Computers got my boot and all my lost files back within 3 hours. I was so pleased and relieved that everything is back to normal and I would have no hesitation in recommending. G and R Computers to anyone.
Paula Bartley
Gary and his staff are geniuses! They are always extremely helpful - lovely people who are extremely knowledgable. I cant really praise them highly enough!
Pete Harris
Just had to take the time to write and say what brilliant service I received from G&R Computers. Phoned in the morning and took the troublesome PC in, within two hours they had diagnosed and fixed the problem at a very reasonable cost and gave me advice and help with other aspects regarding software etc. Fantastic, thanks so much to Jason and Gary, top notch service
Jim Chalmers
I have used G & R Computers for several years in servicing my laptop computer. I cannot fault their quality of service. The work needed is always completed on time and at a very reasonable cost. Whatever the problem it is always remedied. I will go to no one else with my computer problems.
Frank
I have been using G&R computers now for a number of years. I have brought computers off them, and the service has always been first class. Thank you G&R computers.
Chris Osborne
Brought my first business computer from them 18 months ago, and 2 more computers about 6 months ago. They may not be the cheapest but they use quality parts, are full of great advice and the aftersales is second to none. I've been fine to run in items that I've had problems getting working, or for a quick look at to see 'how broken' an old computer or laptop might be. they also offer an additional on-going help & maintenance service at additional cost and they have still been very helpful without me going for this option (but they will charge me for call outs - fair enough!)
These guys are a great local company who seem to view providing a computer to be a service and not just a product that has every penny stripped out of it. If you only care about price go to a faceless online company, if you want small local business service and if your near Stratford-upon-Avon then these guys are well worth checking out.
These guys are a great local company who seem to view providing a computer to be a service and not just a product that has every penny stripped out of it. If you only care about price go to a faceless online company, if you want small local business service and if your near Stratford-upon-Avon then these guys are well worth checking out.
Natalie Jane Moscrop
I depend on my laptop for work and everything! I was horrified when it broke and took it to g&r on the off chance it can be fixed. Gary managed to save all my work and get it all working again thank you so much!!!
Chris Bradford
The service here is terrific. In my experience, it's unusual to find geeky guys that are great at fixing computers, and can also do friendliness, humour plus efficiency. Lee was ace, very efficient and not at all patronising. He cleaned out a large amount of muck from my son's computer and sorted out a new keyboard. I would definitely use G & R Computers again for any other computer issue that might arise.
Nicholas Orwin
Couldn't recommend these guys more highly. I bought some new parts for my PC to do a rebuild, including a mother board from them and they fitted it all, made sure everything was running and made some recommendations for future upgrades. Very helpful and friendly staff and excellent service.
Anne Murray Watts
I have used G&R Computers a number of times over the years and they are excellent! They respond immediately and sort the problems out just as quickly. I trust them implicitly and I think that is a rare quality to be inspired by tradesman of today.