Business Details
32 Years
experience
Expert IT Support & Computer Repair in Rugby & Northampton
Alan Howarth Computer Support has been delivering expert IT solutions since 1994, combining over 40 years of technical expertise with a commitment to personalized service. Specialising in computer repair, broadband installation, virus removal, and data backup, we serve residential and business clients across Northamptonshire and surrounding areas. Our founder, Alan Howarth, brings decades of experience from corporate IT roles and independent practice, ensuring reliable, cost-effective solutions tailored to individual client needs. We prioritise data security, offer competitive pricing without VAT, and maintain a strong reputation through hundreds of positive reviews and long-term client relationships. Our CRB-checked status and focus on transparency underscore our dedication to trustworthiness and customer satisfaction.
Services
Computer Repair
Broadband Setup
Virus Removal
Data Backup
Remote Support
Hardware Upgrades
Email Troubleshooting
Network Installation
System Diagnostics
Data Recovery
Served areas
- Northampton and surrounding villages
Details
- Year established: 1994
Highlights and features
- We have over 40 years of experience in computer repair and IT support.
- Our team is CRB checked for client safety and trustworthiness.
- We offer competitive pricing with no VAT charged on services.
- We guarantee data safety with meticulous backup and recovery processes.
- We maintain a proven track record of 5-star customer reviews.
Associations and certifications
- DBS Checked
What people say
Excellent service
Prompt and efficient
Knowledgeable and friendly
Highly recommended
Problem solved quickly
Services
Computer Repair
We diagnose and fix hardware and software issues for desktops, laptops, and peripherals. Our engineers resolve slow performance, system crashes, and component failures using professional tools and techniques. Clients benefit from on-site or workshop repairs with data protection guaranteed throughout the process.
Broadband Setup
We configure high-speed broadband connections including cable, fibre, and mobile dongle solutions. Services include router setup, WiFi network optimisation, and speed troubleshooting. Clients receive tailored advice on providers and packages to ensure reliable connectivity for home or business use.
Virus Removal
Our specialists eliminate viruses, spyware, and ransomware from infected systems. We implement security updates, install firewalls, and provide education on safe browsing practices. Clients regain secure, optimised performance with minimal downtime and protection against future threats.
Data Backup
We implement automated backup solutions for complete system recovery and file preservation. Services include external drive configuration, cloud storage integration, and disaster recovery planning. Clients maintain business continuity and personal data safety with customised redundancy strategies.
Remote Support
We provide instant troubleshooting via secure remote connections. This service resolves software issues, email configuration problems, and system errors without onsite visits. Clients benefit from rapid response times and cost-effective solutions for urgent technical difficulties.
People
Alan Howarth
Owner
Alan has 40+ years of IT experience, starting with corporate roles before establishing his independent practice in 1994. He specialises in PC systems, networks, and broadband solutions, serving clients like Excess Baggage across 20+ locations. CRB-checked with a focus on data security and customer education.
Questions
What computer services do you offer?
We provide repairs, virus removal, broadband setup, data backup, remote support, and hardware upgrades for home and business clients.
Which areas do you cover?
We serve Rugby, Northampton, Market Harborough, and surrounding areas in Northamptonshire and Warwickshire.
Do you offer emergency computer repairs?
While we don't provide 24/7 emergency services, we prioritise urgent cases and aim to resolve critical issues promptly during working hours.
How do you handle data security?
We implement strict confidentiality protocols, including secure data transfers, physical destruction of faulty drives, and temporary storage with client permission.
Can you help with broadband speed issues?
Yes, we diagnose and resolve broadband speed problems, recommend optimal providers, and configure networks for maximum performance.
What payment methods do you accept?
We accept cash, bank transfers, and cheques. Our fees exclude VAT, providing an automatic 20% discount on quoted prices.
Reviews (22)
SB
Jan 27, 2021
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Got our laptop back up & running very quickly - a lifesaver as we have a teen trying to keep up with live online school lessons. And saved all our photos too! Lovely gentleman to deal with. We are very pleased with the service.
Business response
Thanks for the kind words and glad I could help.
Thanks for the kind words and glad I could help.
June Staughton
Jan 04, 2020
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I lost everything on my computer when it crashed and was at a complete loss and desperate for some help. Alan was able to repair and reinstall everything, including everything that had been important to me. He was a very busy man but came as soon as he was able to fit me in. Thanks Alan for all your help. June
Jean Dadge
Dec 23, 2019
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Alan has been looking after my computers/laptop/mobile etc for a number of years. have always found him very professional and understanding with any problems i have had
David Robinson
Dec 11, 2019
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Alan has provided an impeccable service for our Company computer needs for many years. He is always very quick to attend our offices, assess what the issue is and rectify the problem on the spot, if possible, to get us up and running in the quickest time possible. His charges are also very competitive.
Geoff Brazier
Nov 11, 2019
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Alan came out to us once more, this time to change from desktop to laptop and supply and install new printer. As always he came when he said he would and completed the work efficiently. He really should be charging more for his services.
Janet Clarke
Nov 11, 2019
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Alan has always kept our computers working. Deals promptly with problems and is always very helpful. Really appreciate his work, honesty and trustworthyness.
Bernard Crathorne
Oct 26, 2019
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Alan has looked after my computer for many years and has always been very helpful and solved all of my problems. A very experienced and polite person who always explains what he is doing clearly and often comes at very short notice to help me out.
Tony Boullemier
Jul 02, 2019
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Alan is a top bloke for sorting out all your computer issues. Always gets to you quickly, good guy to deal with and doesn't charge the earth. We've been using his services for years and thoroughly recommend him.
Martin Turton
Jun 21, 2019
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Alan has always been able to sort my computer problems and it's a comfort to know that there's a competent, friendly person available with help and impartial advice when the need arises. He is well priced and I would recommend his services.
Jonathan Carr
Jun 01, 2019
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We have always had prompt and very satisfactory service from Alan for both my computer and my wife's. He has come quickly when there has been a problem and sorted it out for us. I would recommend him highly
Peter Kottler
Apr 20, 2019
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We are elderly and totally computer illiterate. We have been using Alan for ten years or more to help us when we have a problem, or when our computer breaks down, or has a glitch that we don't understand. He always has the answer, comes promptly, and is very reasonable. We have recommended Alan to many of our friends. Pete and Maddy Kottler
Bernard Crathorne
Mar 17, 2019
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Alan has looked after my computer for many years and has always been very helpful and solved all of my problems. A very experienced and polite person who always explains what he is doing clearly and often comes at very short notice to help me out.
Pete and Maddy Kottler
Feb 19, 2019
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We are elderly and totally computer illiterate. We have been using Alan for ten years or more to help us when we have a problem, or when our computer breaks down , or has a glitch that we don't understand. He always has the answer, comes promptly, and is very reasonable. We have recommended Alan to many of our friends.
David Robinson
Jan 29, 2019
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Alan has provided an impeccable service for our Company computer needs for many years. He is always very quick to attend our offices, assess what the issue is and rectify the problem on the spot, if possible, to get us up and running in the quickest time possible. His charges are also very competitive.
Anthony Roberts
Oct 31, 2018
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I have used Alan's services on several occasions and he has always solved my problems and acted in a highly responsible and professional manner. I have no problems in recommending him for any computer-related problem.
Charles Franklin
May 22, 2018
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Alan Howarth Computer Support has provided excellent support both for my business and personal computers, printing and communication requirements over the last five years. Running your own business requires IT support that can be relied upon to be effective and efficient. With Alan Howarth Computer Services I have always been confident that the experience and back up for my business has been available at short notice and at good value. Since i retired in March 2017; Alan Howarth Computer Services has continued to provided excellent technical support and I continue to benefit from his expertise.
Greg Cowls
I have had two occasions to call on Alan's aid for two very different reasons and in both cases my problems were resolved effectively and completely. Both problems were dealt with quickly and at very reasonable cost and in a friendly manner.
Jonathan Carr
We have always had prompt and very satisfactory service from Alan for both my computer and my wife's. He has come quickly when there has been a problem and sorted it out for us. I would recommend him highly
Richard Cook, Dovercourt Interiors.
Alan was recommended to us by a colleague and setup a broadband network for us. He is very friendly and always responds quickly to our calls for help. If he is not available he has other engineers who can step into the breach. His years of experience certainly show in his standard of workmanship and we can thoroughly recommend him to anyone.
Kathy Hayma, Offsite Entertainment Ltd.
Alan has been supporting our broadband network for several years and has always given us very good service. He is always quick to respond to any problems we have and has set us up with a disaster recovery solution in case the worst happens. He has also updated our web site and has even produced adverts for us, in other words if he can possibly help us he will. We feel a lot happier when we know he is just a email or phone call away.
Stephen Bonner
We can confirm that Alan has been providing us with computer support over the last few years. We have always found the service to be good and reliable during that period.
Denise James
Thanks for your excellent service today. We will be sure to remember your name for future reference. With Thanks.