Business Details
21 Years
experience
Expert Computer Repairs and IT Support in North East Wales
Established in 2005, ComputaRite has built a reputation for delivering high-quality computer repair and IT support services across North East Wales. With over 25 years of technical expertise since 1998, our founder Steve Birt combines hands-on experience from both independent work and a leading global IT company to address customer needs effectively. Our fully equipped workshop enables us to perform repairs, upgrades, and diagnostics with minimal disruption to clients, serving home users, remote workers, and small businesses. We prioritise transparency by offering free device health checks, professional cleaning, and no local call-out charges, ensuring customers receive comprehensive solutions tailored to their specific requirements. Our commitment to quality has earned recognition as one of Flintshire's top-rated computer repair businesses by ThreeBestRated.
Services
Data recovery
Networking
Remote IT support
Computer repairs
Security solutions
Hardware upgrades
Served areas
- Chester & North Wales
Details
- Year established: 2005
Highlights and features
- We have 25+ years of experience in computer repair since 1998
- Work carried out at your premises or our dedicated workshop
- Free device pickup/drop-off with no local call-out charges
- Comprehensive free health checks and professional device cleaning
- Cost-effective repairs and upgrades cheaper than buying new
What people say
Fast repairs
Expert knowledge
Reliable service
Excellent communication
Trustworthy technicians
Services
Data recovery
We recover lost data from faulty drives including internal/external hard drives and solid state drives. Our specialists handle camera SD cards, USB drives, and other media formats. Customers receive detailed progress updates during recovery operations. We offer flexible data transfer options to external drives or DVD media.
Networking
We install and diagnose wired/wireless networks for home and business users. Our technicians resolve broadband connectivity issues and optimise existing network performance. We provide equipment diagnostics and coordinate with service providers to resolve technical problems efficiently.
Remote IT support
Our remote support services diagnose and resolve technical issues without onsite visits. We handle everything from basic troubleshooting to complex server configurations. Using secure online tools, we maintain system performance while minimising disruption to daily operations.
Computer repairs
We repair malfunctioning PCs and laptops including screen replacements and hardware diagnostics. Our comprehensive service includes virus removal, software cleanups, and full system health checks. We offer next-day turnaround for common repairs like laptop screen replacements.
Security solutions
We provide complete security solutions including antivirus software installation and malware removal. Our deep system scans detect hidden threats missed by standard security software. We also offer ongoing protection advice tailored to individual device requirements.
People
Steve Birt
Owner
With 25+ years of computer repair experience since 1998, Steve founded ComputaRite to address poor customer service in the IT sector. He combines technical expertise from independent work and a global IT company to deliver quality solutions.
Questions
What computer repair services do you offer?
We repair PCs and laptops including screen replacements, virus removal, data recovery, hardware upgrades, and network installations. Our services cover both home users and small businesses in North East Wales.
Do you provide local pickup and delivery?
Yes, we offer free local pickup and drop-off within our service areas of Buckley, Mold, Hawarden, and Deeside with no call-out charges.
Can you recover data from damaged drives?
We recover data from all drive types including damaged hard drives, SSDs, SD cards, and USB devices using professional recovery techniques and equipment.
Are your technicians qualified?
Our owner Steve Birt has 25+ years of experience since 1998, combining independent expertise with corporate IT background to deliver professional computer repair solutions.
What areas do you cover?
We serve Buckley, Mold, Hawarden, Deeside, and surrounding areas in North East Wales with both onsite and workshop-based computer repair services.
Do you offer remote IT support?
Yes, our remote IT support services diagnose and resolve technical issues without onsite visits, providing cost-effective solutions for home users and small businesses.
Reviews (41)
Jemma Jones
May 21, 2022
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Very slow laptop now working SO FAST and all my photos and documents saved. I'm so happy and excellent value. Will be recommending Steve and ComputaRite to everyone. Many many thanks
Angela Deeley
Mar 21, 2022
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Superb customer service from start to finish. Steve was able to diagnose and sort out our issues efficiently and quickly. Can't recommend highly enough and won't be using anyone else for any tech issues. Delighted with the outcome. back to working!
Jonathan Marum
Mar 18, 2022
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Fantastic, rapid service. ComputaRite helped me restore my system and preserve my data following a power supply breakdown of my PC. The new power supply was ordered, installed and tested thoroughly for me. Professional and friendly, I couldn't recommend Steve enough.
Diane Owen
Mar 02, 2022
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Last week my Tablet went wrong I went on line and found number for ComputaRite, when I rang and spoke to Steve he was really helpful and arranged to come out to look at it, he was fantastic so helpful and patient. I decided on a new Tablet, when it arrived Steve took my old tablet and transferred everything over for me and went through everything with me. I had to ring the next day with a few questions and Steve so understanding and helpful. I cannot recommend him highly enough. Fantastic service. Thank you.
Michael Nethercott
Feb 24, 2022
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Steve is a great guy can not do enough for you. I would recommend him and his service first glass. He must be your first enquire before you try any other service.
Ali S.
Jan 22, 2022
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Absolutely fantastic cannot recommend enough. Not easy to trust someone with your laptop but I have no hesitation in recommending this company. They cannot help you enough and so quickly
Simon Carter
Jan 09, 2022
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Steve diagnosed a problem with my laptop and explained it all in simple terms- all fixed over the Xmas period too! and now so much quicker now/ thank you Steve you are a gent
Gerard L.
Jan 06, 2022
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My laptop has been performing slow, got in touch with Steve, picked it up upgraded it then dropped off couple days later, excellent service, very polite, highly recommended thank you very much.steve.
Kelly Topping
Oct 06, 2021
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I've been using Computarite for over 10 years now. Steve understands how important your computer or laptop is to your business and is both efficient and reliable. During my most recent laptop emergency, Steve managed to get my laptop working again over the weekend so I was up and running again on the Monday!
Mark T.
Jun 21, 2021
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Steve was very helpful in resolving my laptop problem and offered me many solutions to sort it and explained each of them too. He collected it and fixed the issues before returning a few days later. The laptop is now running better than new and I would recommend him for any PC/Laptop issues for sure. Cheers Mark.
Bernard Byrne
Jun 20, 2021
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I have used ComputaRite 3 times in the last 10 years, most recently on 29 January 2021. This was in respect of resolving a problem with a "side by side configuration" issue message received on my laptop, in relation to use of Microsoft Edge, which led to me being unable to access the internet. I sent Steve, who runs ComputaRite, a message asking for assistance and, as usual, he replied to me within minutes by phone. Steve immediately took me through the steps needed to resolve the issue in terms of a fresh Windows download.
Once this was done, my laptop worked perfectly. If it had been necessary to do so, Steve offered to access my laptop to resolve any follow up issues that might arise, but this was not needed. ComputaRite also collect defective computer equipment and offer the facility to drop this off for repair or upgrade when needed. ComputaRite provides a very friendly, effective, swift, efficient and reasonably priced service which I highly recommend to all potential customers. I have always been well impressed with ComputaRite and continue to be so.
Once this was done, my laptop worked perfectly. If it had been necessary to do so, Steve offered to access my laptop to resolve any follow up issues that might arise, but this was not needed. ComputaRite also collect defective computer equipment and offer the facility to drop this off for repair or upgrade when needed. ComputaRite provides a very friendly, effective, swift, efficient and reasonably priced service which I highly recommend to all potential customers. I have always been well impressed with ComputaRite and continue to be so.
Ana Stokes
May 14, 2021
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With Steve you always get excellent and professional service. He is very knowledgeable -and patient! - and his pricing is fair. I would not use anybody else for my laptop/computer issues. Highly recommended!
Karl W.
May 06, 2021
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I have been using Steve to resolve, repair and up grade my computers for 11 years. He picks up and drops of my computers repaired and recently up grades to the latest memory, he has never let me down and as for cost, competitive is an understatement his bills are half the price than any other quotes I have had in the past, he is always there to help over the phone with advice. In short I wont go anywhere else.
Daryl Wearring
Mar 28, 2021
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My daughter's laptop screen stopped working and she needed it for Uni work. Took a chance on Steve at ComputaRite and very impressed with the service and speed of response. All collected, diagnosed and fixed in less than 24 hrs! Reasonable rates too. Highly recommended.
Gary Ellis
Mar 08, 2021
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Picked my laptop up on the same day that I called Steve. Repaired and delivered back 48 hours later and what a difference it has made. Much more cost effective than a replacement. Would highly recommend Steve to anyone experiencing issues.
Peter Hobbs
Feb 27, 2021
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Thanks Steve for your help to resolve my problem with Microsoft and for taking the time to follow up with a further contact. Great bloke. Thanks.
Ann Moody
Feb 15, 2021
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We have experienced Steve's computer 'wizardry' on two occasions, the latest being loss of email on my iPad. On both occasions, lurking cyberspace gremlins were swiftly despatched by Steve with his customary skill, speed and friendly, positive attitude. He is a lovely guy to do business with and, as in the past, we have no hesitation in recommending him to our friends and associates. Thank you once again Steve.
Jacob J.
Jan 08, 2021
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Amazing service, fast and reliable. Also great communication during the process, fixed my computer in less than a day. Thank you Steve.
Craig Breeze
Sep 02, 2020
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Awesome Service. Can't say much more. Made the experience of my 3 year old pc just breaking suddenly, less stressful. Was reassuring and helped retrieve all hard drive files that I initially thought and was concerned had been lost. Also assisted in souring replacement and made several trips to collect and re-deliver machines when needed. So happy at the outcome and would refer anyone to you in the future. Thanks again and as I said, AWESOME service.
Elfyn Edwards
Aug 29, 2020
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I have been using Steve for a few years now, Always happy with his service, on this occasion he remotely sorted out a few issues with my printers and windows 10.
Lynne Addis
May 13, 2020
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Quick reliable service, couldn't be happier, got me back up and running in no time during Coronavirus lockdown observing government guidelines about social distancing etc.
David Glavin
May 07, 2020
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Had an issue with my computer - running slow and taking ages to load up. I was introduced to Steve who came out (prior to lockdown) and we discussed the options available. Computer taken away and after further testing, we agreed on the upgrades required. As we were now in lockdown, Steve returned the computer (leaving it outside the house for me to bring in) and later that day he dialed in remotely and took me through the changes made over the telephone and also provided advice for ease of retrieving information. Thoroughly happy with both the service and cost - very pleased with the result and would definitely recommend Steve and wouldn't hesitate to use him again. Dont let the lockdown put you off - he can arrange collection and delivery to suit.
Peter Briscoe
May 06, 2020
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We would highly recommend ComputaRite, although we are in complete isolation due to health problems, Steve came to us and picked up the laptop and when finished he returned it. There was no contact and he sanitized everything before delivery, which was a bonus to us in these troubled times.
John Stokoe
May 06, 2020
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I have used Steve several times for varying reasons from upgrades to recovery from a computer crash. This time I needed a laptop problem sorting out so I could continue working from home. As we are in lockdown I wasnt sure if Steve could help. I neednt have worried. He called to arrange a suitable time for collection, called when on the way so I could leave my laptop outside and let me know when he had it.
He then thoroughly cleaned the laptop on arrival at workshop used an external mouse and keyboard to complete repairs, then fully cleaned it with antibacterial cleaner ready for return to me. Then did same again by calling me when on his way and letting me know when left outside. Dont waste your time looking for a better service or price, you simply wont find one.
He then thoroughly cleaned the laptop on arrival at workshop used an external mouse and keyboard to complete repairs, then fully cleaned it with antibacterial cleaner ready for return to me. Then did same again by calling me when on his way and letting me know when left outside. Dont waste your time looking for a better service or price, you simply wont find one.
Hilary Wiseman
Dec 01, 2019
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Steve has been looking after my tech for some time. He did a brilliant job fixing a middle aged laptop which was causing really big problems. The price was reasonable and the service just great. He did some trouble shooting on an elderly desktop. Sadly there was never going to be a complete solution but he did keep it going for another six months. His advice on what I should be looking for in a replacement was invaluable and freely given. He really knows his stuff. Doesn't patronise and doesn't charge the earth. Very highly recommended.
Noel Earley
Oct 20, 2019
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Steve at ComputaRite is everything you need - professional, highly responsive, helpful and totally trustworthy. I have used his services on several occasions and I could not be happier. He is always contactable and keeps you informed of progress. If you have an urgent need as I did previously (business PC hard drive failure) he will work around the clock to get you back on the road. I have also used Steve to upgrade my existing PC to be future proofed as I did not want to spend close to a thousand pounds on a new one that would be of lower quality. I am delighted with the results as I have an even better PC and saved the money of the replacement! Great value and great service. I would not use anyone else. Thank you!
David Starnes
Jun 14, 2019
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Computerite fixed too many problems to list, in very short time. Absolute perfect guy to contact for all types of computers etc. And he fixes any probs without showing how clever he is, like so many more. Prompt, reliable (And reasonable !) service.
Callum Griffiths
Jan 19, 2019
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Hi all, Steve is a very competent guy, he diagnosed my computer in no time at all and replaced it as it was unserviceable at a very reasonable price. I recommend Computarite to anyone who has a problem with there pc, the service is top notch and the prices are very reasonable. Thanks again for excellent service
Barbara
Nov 01, 2018
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Steve got my laptop back up and running in a very short time and for a reasonable price. He maintained clear communication throughout, I knew what was going on, what the timeframe for repair was, he discussed options with me, picked up and dropped off the laptop and I can't think of a better laptop repair service. Highly recommended. Thank you Steve!
Gwynn Jones
Oct 29, 2018
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Needed a new keyboard on a 17" laptop. Top quality all round. Good communication and no jargon. The price he quotes is what you pay. Recommended.
Ivor Davies
Sep 04, 2018
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My All-In-One computer wouldn't start up, just made a clicking sound. Steve took it away, diagnosed the fault and repaired it quickly. He returned it, fully working and without any loss of data. The cost was extremely reasonable. If you are reading this review, don't go anywhere until you have spoken to Steve. I would not go to anyone else. Would certainly recommend ComputaRite, THANKS STEVE.
Caroline R.
Feb 01, 2018
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Great service. Nothing was too much trouble. Explained everything so clearly; researched new PC for me plus accessories for best quality and price. Would happily contact him again to ask the simplest of questions concerning technology knowing that Steve would be happy to help. Many thanks. Would certainly recommend.
Stephen Stokes
Aug 26, 2017
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My HP G70 Laptop is 8 years old and was running very slowly. Streaming was almost impossible. Steve from ComputaRite came to my home, assessed the problems, gave me an approximate cost and took my laptop away. 48 hours later, he delivered my laptop as scheduled and demonstrated the improvements. I am delighted with the enhanced performance. Steve provided a friendly, efficient and expert service.
Tracy Kane
Jun 27, 2017
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Steve helped me select a new business laptop and as soon as it arrived he came round to set it up for me. He saved me a lot of time and stress. Excellent service, I would highly recommend.
Anne Lowndes
Feb 10, 2017
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Found Compurite after searching for a local business to sort out my laptop after encountering many problems and eventually being unable to even log on. I had not backed up any recent documents or photos (typical! ) and was sure I had lost them forever. All reviews spoke highly of Computarite's service so I gave them a ring. Steve discussed the problem and collected the laptop the same morning. At all stages he kept me fully informed and gave advice and options about how to proceed.
Three days later my laptop was returned and works umpteen times better than it ever did, even when new, having received a new solid state drive and all data saved. As an OAP it was a pleasure to deal with such an honest person who did not "rip me off" because I am unfamiliar with the technicalities involved. A superb service at a fair price. I have no hesitation in highly recommending Computarite for such an efficient service.
Three days later my laptop was returned and works umpteen times better than it ever did, even when new, having received a new solid state drive and all data saved. As an OAP it was a pleasure to deal with such an honest person who did not "rip me off" because I am unfamiliar with the technicalities involved. A superb service at a fair price. I have no hesitation in highly recommending Computarite for such an efficient service.
William Hearne
Nov 26, 2016
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Steve was fantastic, he was always available for contact and was continually updating me with information regarding my repair. I could not recommend this company enough. Great value for money and he even delivered it to my door during his rounds. Superb service and I will certainly be using again in the future.
Paul Thomas
Aug 03, 2016
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The service was fine, I got the support I needed to fix my laptop. It even came back cleaner than when I gave it to Steve, so that was a nice extra touch. Quick, simple and very efficient with no hassle. Thank you and I would use them again and recommend to anyone else.
David & Sandra
Jun 15, 2016
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This is the third time we have used ComputaRite. Each time we have received excellent service. The biggest job was to recover many thousands of documents lost by another company. The vast majority of documents were recovered by Steve. The most recent job was to recover our search engine which seemed to have been disabled by our bank's security software! Steve managed, very quickly, to have our internet working as it should. Will certainly use Steve's services again should the need arise.
Keith Elias
Apr 07, 2016
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I've been using Steve for a long while, Great service and very reliable at a reasonable would and have recommended him many times.
Mari Francis
Apr 02, 2016
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Thanks for your help once again. This time I needed help to update Garmin sat car navigation which said I needed to update something 64 ( I don`t understand or try to understand computer jargon). Steve sorted it out quickly. Other times it is mostly to sort out viruses , but when I ring and try to explain the problem in my vague way he somehow understands me and sorts it out without laughing at me.
Sandra Hewitt
Mar 03, 2016
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Have used ComputaRite on a couple of occassions, Steve is always very helpful, He provides a good service and good value for money. Would definately recommend to others.