Business Details
Your Trusted Local IT Department in Berkhamsted
Established in Berkhamsted, High Street Computers has built a reputation for delivering comprehensive IT solutions to both individual and business clients. Our team combines technical expertise with a commitment to personalized service, addressing a wide range of computing challenges from hardware repairs to system upgrades. We prioritize transparent communication, offering fixed-price repairs and detailed pre-work consultations to ensure client satisfaction. With a focus on longevity and performance, we specialize in optimizing existing systems through SSD upgrades, component enhancements, and thorough system maintenance. Our approach extends to educational support, providing training sessions that empower users to navigate modern technology confidently. By maintaining a local presence and offering tailored support packages, we aim to be a trusted partner in sustaining our clients' digital infrastructure.
Services
Computer Repairs
Virus Removal
Hardware Upgrades
Network Setup
Custom Builds
Served areas
- Hemel Hempstead, Berkhamsted, Tring
Highlights and features
- We offer fixed-price repairs with no hidden costs
- Our team provides expert diagnostics using industry-standard equipment
- We specialize in both Windows and Mac systems
- We offer home and business support packages
- We prioritize component upgrades to extend device lifespan
Services
Computer Repairs
We diagnose and repair hardware and software issues for Windows and Mac computers. Our technicians use professional tools to fix boot problems, replace faulty components, and resolve system crashes. Customers receive clear explanations of faults and repair options before any work begins.
Virus Removal
Our specialists eliminate viruses, spyware, and other malicious software from infected systems. The process includes full system scans, threat removal, and security reinforcement. We also provide guidance on preventing future infections through safe browsing practices and software updates.
Hardware Upgrades
We enhance computer performance through targeted hardware upgrades. Services include SSD installations, RAM expansions, and graphics card replacements. Each upgrade includes compatibility checks and data migration to ensure seamless operation with existing systems.
Network Setup
We configure home and business networks, including router setup, printer sharing, and remote access solutions. Our technicians optimize network security and performance while providing basic training for users to manage connected devices effectively.
Custom Builds
We create tailored computer systems based on client requirements. From gaming rigs to business workstations, we select components for optimal performance and budget efficiency. Each build includes OS installation and driver configuration for immediate use.
People
William Nel
Director
William Nel oversees operations and technical services at High Street Computers. With expertise in hardware diagnostics and system optimization, he ensures all repairs meet professional standards. His background includes component-level troubleshooting and customer service management.
Questions
What types of computer repairs do you offer?
We repair Windows and Mac systems, including virus removal, hardware replacements, boot issues, and software configuration problems.
Do you provide fixed pricing for repairs?
Yes, we offer fixed-price repairs after diagnosing the issue, with no additional charges without prior approval.
Can you help with setting up home networks?
We configure home networks, including routers, printers, and device connectivity within a 25-mile radius of Berkhamsted.
Do you offer component upgrade services?
Yes, we install SSDs, RAM upgrades, and other components to improve computer performance and extend device lifespan.
What are your business hours?
We're open Monday-Friday 9:30am-4:00pm. Appointments available outside these times at double the onsite rate.
Reviews (13)
Lucy B.
Jun 10, 2022
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Will saved the day today when my ordering system for work crashed, he looked into it straight away for me in my panic and got to the bottom of the problem quickly, with great advice on how to move forward. Great service!
Lisa Donne Russell
May 14, 2021
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Will and his team are fantastic! Helpful, friendly, honest, affordable. Couldnt recommend them enough. After being told I couldnt retrieve my data by someone else, Will did it! No problem. I am over the moon and so grateful!
Evelyn Hodgson
Mar 07, 2021
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My MacBook Air was out of guarantee by six months, so fairly new really, when it completely failed to start. I took it to Will at High St Computers and he cared for it as he would his own. He kept me informed at all times and tried the simple and quick (and less expensive) options before taking further steps to remedy the problem. He made sure to keep to the coronavirus face and space rules, including wiping the machine down with antibacterial wipes and all done with great good humour. I will definitely be contacting Will again as my first option should my tech stuff need attention in the future. Thank you Will.
Kevin Kirwan
May 15, 2020
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Had a problem with my pc and they confimed that it was the video card. They were quick to test it and they also gave it a good dust out which they didn't need to do along with offering some advice on future maintenence. Staff were friendly and helpful, thanks!
Richard Storey
Dec 12, 2019
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Great service from knowledgeable staff. Quite happy with the price and the advice. Definitely recommend them.
Nic Few
Nov 27, 2019
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Will and team did an amazing job retrieving data from a badly damaged external hard drive, excellent value for money, quick turnaround, so glad they're on our High Street!
Jeannie Stirrup
May 02, 2019
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They are excellent - very knowledgeable, very helpful, very good value - and very kind even when dealing with a technophobe. Highly recommended.
Jan Ledger
Nov 05, 2017
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Brilliant service and helpful, knowledgable staff. My iMac broke down and as it is 7 years old plus I was told that replacements parts would be difficult, if not impossible, to find by the recommended Apple repair agent. Took it to my local repair and 4 days later it is as good as new, everything had been saved and reinstalled. First class service, highly recommended.
David P.
Sep 05, 2017
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I had work experience at this shop many years ago, and would definitely recommend their service to anyone considering it! Lovely people, very professional!
Natan Szała
Mar 04, 2017
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Brilliant service; quick, reliant and very helpful, would recommend to anyone in need of any phone/computer services
Jan Ledger
Brilliant service and helpful, knowledgable staff. My iMac broke down and as it is 7 years old plus I was told that replacements parts would be difficult, if not impossible, to find by the recommended Apple repair agent. Took it to my local repair and 4 days later it is as good as new, everything had been saved and reinstalled. First class service, highly recommended.
Kevin Kirwan
Had a problem with my pc and they confimed that it was the video card. They were quick to test it and they also gave it a good dust out which they didn't need to do along with offering some advice on future maintenence. Staff were friendly and helpful, thanks!
Nicholas Russell
Excellent service here dealing with a spillage on my macbook, sorted it out beyond all my expectations and explained everything very well. Outstanding shop and staff