Business Details
23 Years
experience
Expert Computer Repairs in Northampton
Established in 2003, Computer Repair Shop has built a reputation for providing professional and reliable computer and laptop repair services to the Northampton community. Our dedicated team focuses exclusively on technical repairs rather than sales, ensuring transparent and honest solutions for hardware failures, software issues, and malware infections. With over two decades of experience, we offer in-house repairs, 90-day warranties on most services, and a unique open workshop policy that allows customers to observe the repair process. We prioritise customer satisfaction over profit, offering 10% labour discounts for students and emergency service personnel. Our commitment to quality has earned us recognition as a trusted local business that values integrity, expertise, and community service.
Services
Computer Repair
Laptop Screen Replacement
Virus Removal
Data Transfer
Hardware Diagnostics
Operating System Reinstallation
Remote Support
Malware Removal
Component Upgrades
AVG CloudCare
Served areas
- Northampton
Details
- Year established: 2003
Highlights and features
- 20+ years of dedicated computer repair experience since 2003
- 100% in-house repairs with 90-day warranty on most services
- Transparent open workshop policy for customer visibility
- Specialist tools for virus/malware removal with reinfection warranty
- 90% of repairs completed within standard working hours
Services
Computer Repair
We diagnose and repair all computer hardware issues including failing hard drives, faulty power supplies, and motherboard capacitor failures. Our technicians test components and replace defective parts with guaranteed 90-day warranties. Customers benefit from transparent pricing and same-day diagnostics in our open workshop environment.
Virus Removal
Our specialist tools eliminate viruses, spyware, and ransomware while preserving your data. We provide 30-day reinfection warranties and recommend AVG CloudCare for ongoing protection. The service includes system optimisation to restore performance degraded by malicious software.
Remote Support
Secure remote access allows instant troubleshooting of software issues from our workshop. Sessions cost 40-60 depending on complexity, with no charge if workshop repair becomes necessary. Ideal for urgent software problems requiring immediate resolution without physical hardware intervention.
Screen Repairs
Laptop screen replacement service for cracked, blacked-out, or damaged displays. We use quality replacement parts with 90-day warranties. Most repairs completed within one working day, with price estimates ranging from 50-120 based on screen specifications.
Data Transfer
We transfer files, emails, and software between devices including photos, documents, and music libraries. The service includes OS optimisation and antivirus installation on new computers, with data recovery attempts available for non-booting systems.
Questions
What computer brands do you repair?
We repair all major brands including Acer, Apple, Asus, Dell, HP, Lenovo, and Toshiba, as well as custom-built systems.
Do you offer data recovery services?
Yes, we attempt data recovery during repairs and can transfer files to new systems with appropriate authorisation.
What payment methods do you accept?
We accept cash, card payments, and bank transfers for our repair services.
Do you provide software installation?
Yes, we install operating systems, antivirus software, and essential utilities during repair processes.
Can I watch my repair being done?
Our open workshop policy allows customers to observe repairs in progress at any time during business hours.
Reviews (14)
Isabell Stevens
Apr 21, 2022
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Fantastic experience! Went in as my laptop didn't turn on and kept making a whining noise. All they had to do was disconnect and reconnect the fan and its back in working order! They didn't even charge me bless them! I'll be sending down a little food gift this Friday as a thank you since it means I can get back to finishing my university assignments! Fantastic service. Quick and efficient.
Syeda B.
Apr 14, 2022
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Quick, efficient and helpful. Most of all they were upfront and honest. I didn't need a new part so they just fixed and charged accordingly. The advice is solid as I did my research and have repaired my own computers in the past.
Jennifer Eales
Mar 20, 2022
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Always excellent top service. I never go to anyone else with my laptops. Have been with them for many years.
Elliott Whitelaw
Feb 23, 2022
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Fantastic service! I brought my laptop in to the shop without calling prior. The guys were happy to take a look and diagnose the fault there and then. Unfortunately my laptop had major damage so made more sense to replace rather than repair. Even though the team spent a good 20 mins+ of their time to diagnose the fault and explain it to me, the computer repair shop wouldn't accept payment for their time. Really great service from genuine people. Thanks again.
Ian Spencer
Sep 15, 2021
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Excellent. Very pleased with advice and service. All done promptly and at reasonable cost. I'll be back. hopefully not too frequently.
N. Mn
Jun 09, 2021
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Fantastic work carried out on my partner's laptop - they're friendly and they really know their stuff here. Wouldn't hesitate to use again - in fact we'll be back again soon with mine for them to do!
Dom Almond
Jun 05, 2021
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I'd had some issues with my PC shutting down. Thought it was dust build up. After cleaning the fans with compressed air, my PC was giving me no picture and kept switching off. I called the shop and was given sound advice over the phone. This gave me the confidence to remove my graphics card from my mother board and try an different slot. After doing this my problem was solved. The guys could have told me to bring the PC to them and charged me.
They did not. They freely gave their time and helped me. This not only gained my trust, but also shows their knowledge, skill and willingness to help. Great service and I will come back if I need any future help. Thanks guys :
They did not. They freely gave their time and helped me. This not only gained my trust, but also shows their knowledge, skill and willingness to help. Great service and I will come back if I need any future help. Thanks guys :
Neil Joshi
Dec 24, 2020
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Very helpful and knowledgable. Knew exactly what to do to help with my issue and it was done very well and promptly. Friendly staff and good work. Were even willing to stay open a little later to see me though I did endeavour to get ot them before they close. Felt like they were very willing to go above and beyond to help out. Would highly recommend.
Christopher Leads
Dec 22, 2020
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The Team have helped me (and my family) with computer issues over a number of years. I cannot speak highly enough of the service they give - it is always excellent.
D. Almond
Dec 18, 2020
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I'd had some issues with my PC shutting down. Thought it was dust build up. After cleaning the fans with compressed air, my PC was giving me no picture and kept switching off. I called the shop and was given sound advice over the phone. This gave me the confidence to remove my graphics card from my mother board and try an different slot. After doing this my problem was solved. The guys could have told me to bring the PC to them and charged me.
They did not. They freely gave their time and helped me. This not only gained my trust, but also shows their knowledge, skill and willingness to help. Great service and I will come back if I need any future help. Thanks guys
They did not. They freely gave their time and helped me. This not only gained my trust, but also shows their knowledge, skill and willingness to help. Great service and I will come back if I need any future help. Thanks guys
Simon P.
Nov 21, 2018
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Took my PC in after it died. They diagnosed the problem in minutes and fitted a replacement Power Supply while I waited. Excellent service and at a reasonable price.
Rhys Holmes
Fixed my computer up within a reasonable period of time for a good price, would recommend and use again, thanks.
Lisa Read
Truly impressed with the service received. Staff all very friendly and helpfull and fixed my compputer in super quick time. Gave me some great tips to on how to protect my computer going forward. Recommend this company for all your computer requirements.
Aaron Rickard-Smith
I've been having a fan issue with my laptop for ages, taken it apart, cleaned it but no joy. Didn't want to buy a fan without getting it diagnosed properly, finally got around to taking it to Computer Repair Shop, never used them before. 5 mins later I came out knowing exactly the problem and they staff even helped me find the fan I needed on Ebay at the best price! Super chuffed, it was easy as pie using these guys I couldn't have asked for better service.