Business Details
23 Years
experience
Emergency
services
Cambridge Computer Repair
Established in 2003, Cambridge PC Support has built a reputation as a trusted provider of computer repair and IT support services across Cambridge and surrounding areas. Founded by Kevin Price, a seasoned professional with over 40 years of experience in computing since working with the Sinclair ZX81 in 1982, our team combines deep technical expertise with a commitment to personalized service. Having previously served as Database Administrator at the Cambridge Health Authority and worked with a leading internet security firm, we bring institutional-grade knowledge to home and business users alike. Our services span virus removal, hardware upgrades, data recovery, network troubleshooting, and system optimization, with a focus on resolving issues efficiently while maintaining data security. Fully insured and holding an Enhanced CRB/DBS certificate, we adhere to strict data protection standards under the Data Protection Act. Our approach prioritizes transparency, with clear pricing and explanations of all work performed. With thousands of successful repairs completed, including systems deemed 'beyond repair' by other technicians, we specialize in transforming sluggish or non-functional devices into reliable computing solutions. Our local knowledge enables rapid response times, with emergency call-outs available when needed. We offer both onsite repairs and remote diagnostics, ensuring flexibility to meet client needs. Customer testimonials consistently highlight our technical proficiency, prompt service, and ability to explain complex technical matters in accessible terms. From individual users to corporate clients including the MOD and healthcare professionals, our track record demonstrates a consistent ability to deliver practical, cost-effective IT solutions tailored to specific requirements.
Services
Computer Repair
Virus Removal
Data Recovery
IT Support
Network Setup
Hardware Upgrades
System Optimization
Remote Diagnostics
Data Backup
Security Installation
Served areas
- Cambridge, Fulbourn, Trumpington, Histon, Gt Shelford,Wilbraham, and surrounding villages
Details
- Year established: 2003
Highlights and features
- Established in 2003 with 20+ years of local service experience
- Technicians hold Enhanced CRB/DBS and data protection compliance
- Offer both onsite and remote diagnostic capabilities
- Specialize in reviving systems deemed 'beyond repair' by others
- Provide transparent pricing with no hidden fees
Associations and certifications
- Enhanced CRB/DBS
- Data Protection Act registered
What people say
Prompt response
Technical expertise
Reliable repairs
Clear explanations
Cost-effective solutions
Services
Computer Repair
We diagnose and fix all types of computer hardware and software issues for Windows systems. Our technicians handle everything from complete system failures to intermittent glitches, ensuring your device operates reliably. With experience repairing systems since 2003, we specialize in resolving complex problems that other technicians cannot fix.
Virus Removal
Our specialists eliminate viruses, spyware, and other malicious software from infected systems. We implement robust security measures to prevent future infections while preserving your important data. This service includes installing effective antivirus protection and optimizing system settings for improved performance post-removal.
Data Recovery
We recover lost data from failed hard drives and storage devices using specialized software tools. Our technicians handle both physical drive failures and accidental deletions, with a high success rate for retrieving important documents, photos, and business-critical information from seemingly inaccessible storage media.
IT Support
Comprehensive IT support covers system setup, network configuration, and ongoing technical maintenance for home users and businesses. Our services include hardware installation, software troubleshooting, and network optimization to ensure reliable computing environments for both individual and organizational needs.
System Optimization
Our 25-point system optimization service revitalizes slow computers through hardware diagnostics, software cleanup, and performance enhancements. This includes removing unnecessary programs, upgrading components when needed, and fine-tuning system settings to restore optimal speed and functionality to aging devices.
People
Kevin Price
Founder & Lead Technician
With 40 years of computing experience since working with the Sinclair ZX81 in 1982, Kevin established Cambridge PC Support in 2003. He previously worked at the University of Cambridge Engineering Department, Cambridge Health Authority as Database Administrator, and a London-based internet security firm before returning to Cambridge to start his business.
Questions
What computer services do you offer in Cambridge?
We provide comprehensive computer repair, virus removal, data recovery, IT support, network setup, hardware upgrades, and system optimization services for both home and business users across Cambridge and surrounding areas.
How quickly can you respond to emergency repairs?
We prioritize urgent cases and typically respond within 1-2 hours for critical issues. Our local presence in Fulbourn enables rapid onsite service for Cambridge and nearby villages when immediate assistance is required.
Do you support both Windows and Mac systems?
While we specialize in Windows systems, we can assist with basic troubleshooting for Mac devices. Our primary expertise lies in Windows 7 through 11, including business network environments and server configurations.
How do you ensure data security during repairs?
We maintain strict data protection compliance under the Data Protection Act, hold Enhanced CRB/DBS certification, and follow secure handling procedures. We never access personal data unnecessarily and maintain confidentiality for all clients.
Can you help with remote computer issues?
Yes, we offer remote diagnostics and repairs for many common issues. This service allows us to connect securely to your system to resolve software problems, perform updates, and implement security measures without onsite visits.
What payment methods do you accept?
We accept cash, bank transfers, and all major credit/debit cards. Payment terms for business clients can be arranged upon request. All costs are agreed in advance with no hidden fees.
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Reviews (10)
Mark D.
Apr 12, 2021
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Fixed the problem, quick turnaround, good value. I have no hesitation going back there or recommending. Cambridge has quite a few computer sharks.
Henry Wolff
Nov 25, 2020
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I contacted Kevin to fix my computer when it wouldn't boot up. Not only was he able to diagnose and fix the problem within 24 hours, he was also able to install new components and turn down the speed of my fans (it's much quieter now!) I was very relieved to have my PC fixed and would definitely contact Kevin in the future for technical support.
Sandra Mushili
Oct 27, 2020
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Very responsive and excellent remote support offered. It was such a relief dealing with professionals.
Suzanne Williams
Apr 21, 2018
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Kevin at Cambridge PC Support is my 'go to' man for all things computer related. His response is always fast, his knowledge superlative and his prices affordable. I would not hesitate to recommend Kevin to anyone and regularly do to all my friends and family.
David P.
Jul 20, 2009
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I had a problem updating my McAfee anti-virus and could get no satisfaction from Dell or McAfee. I paid 69. 99 to McAfee and was unable to make contact with them or Dell to claim a refund. I have never been able to recover this money. Kevin Price visited my house within 24 hours and sorted out the problem. He worked for two hours installing a better anti-virus protection system along with other programs. The total charge came to 130.
Jayne Eaton
Really helpful. Has sorted out my laptop several times and helped me restore things like photos and files when I though all hope was lost., as well as get rid of viruses etc.
Had a very annoying issue with Windows 10 which was also sorted for me. Very trustworthy too. Would thoroughly recommend Cambridge PC Support.
Had a very annoying issue with Windows 10 which was also sorted for me. Very trustworthy too. Would thoroughly recommend Cambridge PC Support.
Mike M.
They were able to quickly diagnose the source of the problems with my PC. They performed in an inexpensive upgrade breathing new life into an old machine. I highly recommend their fast and efficient service to all home and small business PC users. A delighted home PC user
Chris McDouall
We called in Cambridge PC support when the main computer was attacked by a virus which anti-virus software had failed to exclude. This was our first use of Cambridge PC Support, and arose because our previous computer support arrangements had fallen through. Kevin Price was prompt, efficient and knowledgeable. He not only cleared the problem, he also introduced better and more cost-effective anti-virus protection while at the same time substantially improving computer operating efficiency. We have since recommended Cambridge PC Support to another user, who tells us they are also very satisfied
Gary Emms, Gemms Ltd
I would highly recommend Cambridge PC Support, over the past years they have become a valuable asset to my company, I would not use anybody else
G. Dudnyk
When my hard drive crashed, Cambridge PC Support was very responsive, very helpful and did a great job in diagnosing the problem and saving my important files. I recommend their services highly